Is Android 7.0 causing the Nexus 6P to abruptly shut off even with battery life remaining?

Some Nexus 6P units are experiencing battery problems after the update to Android 7.0

Some Nexus 6P units are experiencing battery problems after the update to Android 7.0

The Apple iPhone 6s isn't the only smartphone shutting down even though the device shows that there is plenty of battery life remaining. The Huawei manufactured Nexus 6P is also experiencing similar battery issues, abruptly shutting down even when there is nearly 60% battery life remaining.

Those who have complained about the problem on the AOSP Issue Tracker site, say that the battery problem started after the Nexus 6P was updated to Android 7.0. The battery shows 10% to 60% of its life is remaining before the phone turns off. Those flashing their Nexus 6P back to Android 6.0 in hopes of removing the bug, are finding that the problem persists on Marshmallow. One interesting discovery; the problem really comes to light in cold weather.

Huawei has turned away Nexus 6P owners saying that it is not responsible for the problem. The issue, says the manufacturer, is not with the hardware, but with Google's software. Google, for its part, does not have fixing this issue high up on its things to-do list. And that is a mistake because a smartphone that shuts down randomly, despite having battery life remaining, is not only useless but is dangerous as well. One Reddit poster wrote that he was about to order a ride via Uber on a dark and freezing night when all of a sudden his Nexus 6P shut down. He was lucky enough to find a hotel a few blocks away, allowing him to call a friend to pick him up.

All we can suggest is that you keep calling Google or the place you bought the phone from. Hopefully Google will soon recognize the issue and push out a software update.


source: AOSPIssueTracker, Reddit via AndroidPolice

Related phones

Nexus 6P
  • Display 5.7" 1440 x 2560 pixels
  • Camera 12.3 MP / 8 MP front
  • Processor Qualcomm Snapdragon 810, Octa-core, 2000 MHz
  • Storage 128 GB
  • Battery 3450 mAh(23h talk time)

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21 Comments

1. NarutoKage14

Posts: 1297; Member since: Aug 31, 2016

2016 really hasn't been kind to lithium batteries. I'm just waiting to hear that these batteries were made by the same supplier as the iPhone batteries and they were exposed to too much air.

2. NoToFanboys

Posts: 3231; Member since: Oct 03, 2015

This is a software problem mate, I don't see this problem happening when the 6P was on 6.0 Marshmallow.

11. VZWuser76

Posts: 4974; Member since: Mar 04, 2010

I've still got my 6p as a backup, but when it was on 7.0 I didn't have this issue, as I regularly ran it down into the 20s before charging. Even now I'll use it to web browser and it doesn't have the issue. Not saying some aren't experiencing the issue, just I'm not one of them.

21. Niva.

Posts: 440; Member since: Jan 05, 2015

Article may be too quick to blame this on a software issue. I recently had a similar thing happen to me on my N6 and the battery was failing. It got so bad that the phone was shutting down at times when almost 100% full was indicated. After replacing the battery phone works great, no more random shutdowns. Now, that was my experience with a different device, that showed similar symptoms. For all you 6P owners I do hope it's a software issue though... though I don't see how.

3. Xboxsucks69

Posts: 28; Member since: Sep 01, 2016

Mines have this problem

4. cmdacos

Posts: 3819; Member since: Nov 01, 2016

Apple is going to sue for this copyright infringement!!

5. tangbunna

Posts: 445; Member since: Sep 29, 2016

battery made by LG is always like this.

17. RebelwithoutaClue

Posts: 5485; Member since: Apr 05, 2013

But this is the Huawei Nexus, not the LG Nexus

6. DOODpls

Posts: 14; Member since: Sep 08, 2013

I have 7.1.1 on my Samsung S3 and i dont have any problems with it, and it also improve the battery life of my device :)

7. sissy246

Posts: 6959; Member since: Mar 04, 2015

Sounds like hardware problem to me if it is only when the phone gets to cold.

8. gdawilson

Posts: 285; Member since: Jul 21, 2014

My Nexus 5x stops playing music when the temperature gets too cold (running 7.1.1). It hasn't turned off yet. But it is bloody cold up in Canada!

9. hado86

Posts: 177; Member since: Oct 15, 2014

My 6p is on 7.1 and no problems here.

10. Settings

Posts: 2942; Member since: Jul 02, 2014

The more reason to buy Pixel

12. cnour

Posts: 2305; Member since: Sep 11, 2014

Hahahahahahahahahahahaha......They follow Apple in everything!!!!!!!

18. VZWuser76

Posts: 4974; Member since: Mar 04, 2010

Yeah, just like they copied Apple with larger screen phones, NFC, notification shade, mobile payment, mini tablets, stylus, and dual cameras. Hey, wait a minute....

19. trojan_horse

Posts: 5868; Member since: May 06, 2016

Well said ^^. You put the kid in his place.

13. uzbek-mobile-man

Posts: 118; Member since: Sep 27, 2014

Huawei Nexus 6P is a good cameraphone, but not best, because it doesn't have OIS, that's, optical image stabilization. Sometimes the camera of LG Nexus 5X is reviewed as the same with the camera of Huawei Nexus 6P. But, I don't think so. Because, taking video on 5X is mooooooore shaky than on 6P.

14. chenski

Posts: 738; Member since: Mar 22, 2015

7.1.1 has no such issues

15. matistight

Posts: 912; Member since: May 13, 2009

Really doubt it's software. That phone is over a year old, there new batteries are barely last a year, let alone a couple months (note 7 (too soon???))

16. lallolu

Posts: 729; Member since: Sep 18, 2012

My LG V500 is now useless after I replaced the stock ROM with cm14.1. The battery did not charge above 54% and if I started using it, the battery gets finished in about 3 minutes. I returned to stock but the problem persists. Now, it does not even charge anymore. One other thing was that if it shuts off or i I try to restart it with the power button, it does not respond. It could only be restarted with power button + vol down. I thought it was my tab that was just crazy. Now, I see that the problem is caused by nougat.

20. trojan_horse

Posts: 5868; Member since: May 06, 2016

That's the consequence of flashing custom ROMs.

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