Belkin halts sales of $40 iPhone X 'InvisiGlass Ultra' screen protector after consumers complain it cracks easily
Protecting the screen on your phone is important, especially if it's the $1,000 iPhone X we speak about and when you consider that cracking it could cost you hundreds of dollars in replacement costs.
That is why a simple case and a screen protector go a long way.
One of the more popular options for a screen protector for the iPhone X is the Belkin 'InvisiGlass Ultra', a costly $40 screen protector that you can have installed with a special machine at Apple Stores. For this price, you expect to get an excellent product with great durability, but unfortunately that has not been the case and nearly a month after sales started, Belkin has now halted sales of the screen protector after multiple complaints say it cracks way too easily.
"I purchased this at the Apple Store a little over a month ago and had them install it using their machine. Installation was quick and the fit on my iPhone X was flawless. I loved the glass feel and everything was fine until a couple days ago when I lightly tapped on the top portion of the screen with my pen and it cracked! There are 3 crack lines coming from the initial crack point. I am very disappointed in the durability of this product to say the least," a customer review on Belkin's website reads.
While Belkin initially denied allegations of poor quality of its iPhone X InvisiGlass Ultra, it seems that the company has done some further research into the recurring complaints and has found fault with the product. This is what has lead to Belkin halting sales at the moment. The company is working on an improved version of the screen protector currently.
A new version of the Belkin InvisiGlass Ultra screen protector for the iPhone X will go on sale at Apple Stores in January and from Belkin around January or February, according to a Belkin spokesperson. It's currently not clear whether consumers will be eligible for a refund for the discontinued InvisiGlass Ultra protector.
Belkin also released the anti-glare and tempered glass screen protectors for iPhone X in late October, and both of those are still available.
source: MacRumors
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