85% of Galaxy Note 7 units replaced in South Korea, but does it really matter?
In fact, Samsung confirmed that 352,000 units have been exchanged with new, supposedly safe Galaxy Note 7 phablets, while 21,000 contracts have been canceled and the rest were refunded. Although there are still 70,000 faulty Galaxy Note 7 phones in the hands of customers, there's little chance that these will be replaced with new units.
At least two replacement Galaxy Note 7 units 'decided' to blow up in South Korea this week, but there are reports of similar cases in other countries as well. Although Samsung said that it can't issue any statements until it finishes its investigation, it's pretty clear that these replacement units aren't safer than the original Galaxy Note 7 phones that were sold before September 15.
On that note, Samsung is said to have stopped Galaxy Note 7 production and some carriers in the United States have already decided to stop offering these unsafe replacements. Customers who own a Galaxy Note 7 are now advised to exchanged them for other Samsung models or smartphones from other brands.
However, many have decided to ask for refunds and decide later on what to get instead. Suddenly, Google's new Pixel phones seem like interesting alternatives to the explosive Galaxy Note 7. The LG V20 is a viable solution as well for those who want some a bit uncommon (given the secondary small display).
This story is part of:The explosive Galaxy Note 7 saga (140 updates)
9 November Canadian couple abroad had to destroy their Note 7 phones to get home, files class action lawsuit against Samsung
8 November Samsung Canada will exchange Galaxy Note 7s, bought from a third-party
3 November Samsung promises to work hard towards regaining consumer trust
3 November Samsung promises to get rid of its Galaxy Note 7 stockpiles with minimal damage to the environment
1 November Chinese customers outraged after Samsung execs kneeled to apologize for the Galaxy Note 7 fiasco