More than two weeks ago, we passed along a screenshot of a text message received by a Verizon customer who had ordered the 128GB Google Pixel XL. This is the top-of-the line model and has been in heavy demand forcing Verizon to push back shipping dates. Our source decided to see what was going on with his order, which was supposed to ship on November 26th after the original delay of more than two weeks.
After putting in a call to Big Red on November 26th, he was told that the phone would not ship until December 26th. He also received a text message with the same bad news. According to a phone conversation that our reader had with a Verizon customer service rep, the November 26th arrival date that was sent to him earlier this month was a mistake; the December 26th date was the actual ship date.
Our source ended up cancelling his order. He was looking to replace a Samsung Galaxy Note 7 and didn't want to carry it around any longer than he had to. So he went with the Motorola Moto Z Force Droid instead.
Alan, an ardent smartphone enthusiast and a veteran writer at PhoneArena since 2009, has witnessed and chronicled the transformative years of mobile technology. Owning iconic phones from the original iPhone to the iPhone 15 Pro Max, he has seen smartphones evolve into a global phenomenon. Beyond smartphones, Alan has covered the emergence of tablets, smartwatches, and smart speakers.
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