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Android 4.3 update pulled for Samsung Galaxy S III in U.K., AT&T Samsung Galaxy S4 in states

Android 4.3 update pulled for Samsung Galaxy S III in U.K., AT&T Samsung Galaxy S4 in states
Complaints from Samsung Galaxy S III owners in the U.K. have forced Samsung to put a halt to the Android 4.3 update in the region. The update, which started two weeks ago, took the Galaxy S III from Android 4.1 to Android 4.3, but at the same time the update created some issues that forced owners of the device to file complaints. Among the issues caused by the update included a rapid battery drain, alarms that failed to go off, frozen screens and apps that refused to work. Add to that a lag that occurred when the phone came out of standby, problems with Bluetooth connectivity and issues with multitasking.

Samsung Mobile U.K. has issued a statement saying that it is investigating the matter and that the update will resume once all of the issues are resolved. The Android 4.3 update for the phone has also been pulled from FOTA and Samsung Kies.

"As we are currently investigating the reported issues with Galaxy S3 4.3 Jelly Bean update, the upgrading service has been temporarily suspended. We are committed to providing customers with the best possible mobile experience, and will ensure to resume the upgrading service at the earliest possibility."-Samsung statement

Meanwhile, Samsung is also experiencing problems with the Android 4.3 update in the U.S., this time for the AT&T version of the Samsung Galaxy S4. In this case, there is no indication why the update was pulled.  It was just last Wednesday when Android 4.3 started rolling out to AT&T customers sporting the latest Android flagship model.

Samsung's Android 4.3 update brings support for the Galaxy Gear smartwatch, and includes Samsung KNOX. The latter is a "secure container" for business use that includes a browser, calendar, email and contacts.

source: SamMobile via TechRadar

15 Comments
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posted on 18 Nov 2013, 19:32 1

2. LiquidGalaxy (Posts: 211; Member since: 03 Jul 2013)


This'll annoy the fanboys... :D

posted on 18 Nov 2013, 19:36 1

3. woodshop20 (Posts: 459; Member since: 14 Sep 2013)


If only Samsung stuck to more stock Android-like skins and features then they wouldn't have this problem with the updates. That and a lack of design sense are the only things keeping me away from Samsung at the moment. Otherwise the rest of the hardware is superb.

posted on 18 Nov 2013, 20:02 2

5. Shatter (Posts: 2030; Member since: 29 May 2013)


S5 is a completely new design and is most likely going to be made of some type of metal like steel or magnesium alloy. Magnesium is the best thing to make phones out of since its pretty cheap its its very durable and hard to scratch.

posted on 18 Nov 2013, 20:11 2

6. woodshop20 (Posts: 459; Member since: 14 Sep 2013)


I hope so. Metal feels better in the hand and I like the cool touch.

posted on 19 Nov 2013, 00:58

10. limporgyuk (Posts: 149; Member since: 06 Nov 2013)


The plastic S4 was more expensive than the HTC One, so god only knows how much a metallic S5 will be

posted on 18 Nov 2013, 19:43

4. maulgandhi (Posts: 46; Member since: 11 Jan 2013)


I encounter two issues after updating to 4.3 on att galaxy s4. 1. with 4.2.2 wifi would connect to my home network as soon as im in the range, with the new update it takes a while before it connects. second issue i encounter was with the call. i was talking on the phone and i received another phone call from a friend, even though i accept the phone call, but the screen kept showing me phone call screen (meaning swipe left to right to accept call). I was talking to that person and after im done talking that phone call wad considered as missed call.

posted on 18 Nov 2013, 21:54

7. davenycept (Posts: 175; Member since: 03 Jul 2012)


What about the T-Mobile version that was suppose to come out today? Just because AT&T is having problems doesn't mean the T-Mobile one will

posted on 18 Nov 2013, 22:21 2

8. PapaSmurf (Posts: 8665; Member since: 14 May 2012)


I'm pretty sure it will.

posted on 18 Nov 2013, 22:58

9. spectrums (Posts: 127; Member since: 14 Nov 2013)


Fast Responsife, Good Samsung :)

posted on 19 Nov 2013, 01:20 2

11. aditya.k (Posts: 463; Member since: 10 Mar 2013)


Looks like half of R&D won't work for Sammy, they need to put full force onto the software dept.

posted on 19 Nov 2013, 03:15 2

12. techguyone (Posts: 110; Member since: 18 May 2013)


Samsung never seem to learn. Same thing happened when they went from GB to ICS, on the S II, perfectly stable went to virtually unusable. Samsung really need to follow suit with the majority of other makers and go with a really light touch on top of standard Android, would make their lives a lot better, their insistence of tampering (same with the hardware) makes some apps not work right,and causes problems. Remember Samsung Less Is More!

posted on 19 Nov 2013, 12:45

13. NateAdam8 (Posts: 217; Member since: 17 Feb 2012)


I don't give a s#@t about Samsung the only reason I got a SGS4 was because they seem to be the only ones updating there smartphones on time but now that I have one it's taken a f*%k load of time and T-Mobile was supposed to start updating yesterday but now I have no idea when it's coming out..... Does anybody have any idea what so ever when the T-Mobile Samsung Galaxy S4 will get this Android 4.3 Update and if this will be the last Update and Please don't go off and show a list of smartphones to get Android 4.4 cause I had a few smartphones that were on one or two of those lists and they never got Updated.

posted on 19 Nov 2013, 14:09

14. davenycept (Posts: 175; Member since: 03 Jul 2012)


Same here....I knew something would come up to keep the update from happening on time.. now u aren't hearing anything from T-Mobile or Sammy about it..I thought T-Mobile and Samsung figured it out when I had my S2 it was updates from 2.2 all the way up to 4.1.2..that's 3 updates...we haven't even received one yet...just put it on kies and let me download it

posted on 19 Nov 2013, 16:01

15. zekes (Posts: 207; Member since: 14 Aug 2012)


It just works

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