The November Pixel Drop launched earlier this week, bringing various new features to Pixel phones, including Gemini Intelligence for the Pixel 10 series. It appears that alongside the goodies, the update also included a bug that’s breaking the cameras of Pixel phones, including the Pixel 11.
Google’s November Pixel Drop brought a critical camera bug to Pixel phones
Pixel users are reporting that the new November Pixel Drop software update has brought a serious camera bug to their devices, according to an Android Authority report. Users on Reddit and the Google Support forum have been reporting that the cameras of their Pixel 10 and Pixel 11 series phones are completely unusable after updating their devices.
Some users reported that they see an error message in the Pixel Camera app saying, “Something went wrong. Close and open the Camera app again.” Meanwhile, others say that the app opens normally, but it only shows a black screen. The issue is not limited to the camera app because users reported the same thing was happening with third-party camera apps.
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The bug in action. | Images by Marina K. on the Google Support Forum
The issue was particularly frustrating for some users, saying it affected the front and rear cameras. Multiple fix attempts didn’t work, including clearing the cache and data of the camera app, uninstalling app updates, and even restarting the phone in Safe Mode.
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What might have solved the problem was a complete shutdown of the phone and leaving it powered off for about five minutes. Several users have reported this solved the problem for them after it was recommended by Diamond and Gold product experts on the Google Support forum.
Google appears to be investigating what’s causing the problem, though there’s no official word about it or a solution yet. The PixelCommunity account on Reddit commented in one of the threads that Google’s team sent messages to some of the affected users to discuss the issue further.
Some Pixel users were especially mad about the issue. | Image by Reddit (screenshot
Nothing that surprising
This is hardly the first time a Google update is causing unpleasant issues for some Pixel users. I don’t doubt that the company will track down the problem and fix it soon enough, but it would be great to have even less of those in the future.
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Ilia, a tech journalist at PhoneArena, has been covering the mobile industry since 2011, with experience at outlets like Forbes Bulgaria. Passionate about smartphones, tablets, and consumer tech, he blends deep industry knowledge with a personal fascination that began with his first Nokia and Sony Ericsson devices. Originally from Bulgaria and now based in Lima, Peru, Ilia balances his tech obsessions with walking his dog, training at the gym, and slowly mastering Spanish.
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