Ok Google, what's up with the Google Assistant's voice activation feature?

Ok Google, what's up with the Google Assistant's voice activation feature?
It’s taken Google only a little over two years to make its eponymous virtual assistant smarter than market veterans Siri, Alexa, and Cortana, but the stability of the AI-powered service is not always on par with its versatility and growing pervasiveness on all kinds of smart devices.

There’s more than one way to activate your Android phone’s Google Assistant, but arguably the most convenient method seems to be currently broken for a worrying number of users worldwide.

What’s most vexing is the issue has been reported on many different devices from many different companies, including Samsung, LG, Huawei, OnePlus, and Xiaomi. Google is aware of the problem and investigating its root cause, but there’s no word on when we can expect a fix and nothing we could find about any sort of a workaround on Reddit, Twitter, or the search giant’s own support webpages.

The glitch is as easy to describe as it is annoying, with “Ok Google” activation disabled out of the blue. That means many people can no longer get the Google Assistant to wake up merely using their voice, instead having to touch and hold the home button on their phones like barbarians.
 
All joking aside, while this is obviously not a critical bug impacting the security of Android handsets or the general user experience, plenty of folks appear to rely on the Google Assistant’s voice trigger for everyday tasks and actions, expressing their frustration across social media and eagerly awaiting a solution.

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9 Comments

1. Humanoid

Posts: 1226; Member since: Dec 11, 2017

Sometimes mine shows up without being called out.

3. toosmoove

Posts: 914; Member since: Sep 28, 2017

Probably based on the conversation you were having. I was talking to my wife the other day and I said, "Okay go in the kitchen..." and the assistant popped up.

2. tokuzumi

Posts: 1962; Member since: Aug 27, 2009

This is happening on my mom's DTEK50. Looks like the issue is on Google's end. My S9 and Pixel work fine, though.

4. IgorEfremenko

Posts: 109; Member since: Nov 30, 2011

Mine isn't working. How is it even possible to miss such a critical bug?

5. TerryD

Posts: 560; Member since: May 09, 2017

My OK Google broke entirely after an update. On the Mate 10 Pro it used to work if the phone was unlocked. There was a Huawei update for the phone that promised 'OK Google can now unock the phone' so I installed it. This broke Ok Google entirely. Last update about a month ago fixed the issue and it works when the phone is locked too. Just a shame I had to live without the feature for about two months.

7. Humanoid

Posts: 1226; Member since: Dec 11, 2017

On my phone the assistent wakes up only if screen is on.

6. cmdacos

Posts: 4334; Member since: Nov 01, 2016

Never had this issue on my phone or on my 5 Home devices.

8. therealestmc

Posts: 680; Member since: Jul 23, 2012

It doesn't work on my OnePlus 5T either.

9. gdawilson

Posts: 299; Member since: Jul 21, 2014

Mine works fine when I say OK Google, but the speed for answers it's terribly slow

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