Sony Xperia Z3 users still suffering with pink blotch issue

Pink blotches mar photo taken with the Sony Xperia Z3

Pink blotches mar photo taken with the Sony Xperia Z3

Back in October, we told you that some owners of the Sony Xperia Z3 and Sony Xperia Z3 Compact, were seeing pink blotches in photographs they had snapped using the rear camera on either model. Now, one of our loyal readers has sent us an image showing us that the annoying spots are still appearing on photos taken with the Xperia Z3.

According to our reader, he is on his second Xperia Z3, which is having the same issue as his original model. He notes that the pink spots don't seem to appear when pictures are taken outdoors, and do show up "when photographing fairly uniform blocks of color." Sony, he says, is blaming issues that the sensor on the camera has with color temperature, along with the diameter of the lens.

Sony is said to be telling owners of the two models to adjust the white balance on the camera settings, to eliminate the pink blotches. And while that apparently does help remove some of the spots, it comes at too high a cost as it leads to inaccurate color reproduction. And a factory reset apparently doesn't end the issue. Our reader eventually got his carrier to allow him to break his contract due to the problem. That means that he will soon be handing in his Sony Xperia Z3, but not before he snapped the accompanying picture.

Still seeing pink blotches on pictures snapped on your Sony Xperia Z3 or Xperia Z3 Compact? If so, tell us all about it by dropping your comments in the box below.



Thanks for the anonymous tip!

Related phones

Xperia Z3
  • Display 5.2" 1080 x 1920 pixels
  • Camera 20.7 MP / 2.2 MP front
  • Processor Qualcomm Snapdragon 801, Quad-core, 2500 MHz
  • Storage 16 GB + microSDXC
  • Battery 3100 mAh
Xperia Z3 Compact
  • Display 4.6" 720 x 1280 pixels
  • Camera 20.7 MP / 2.2 MP front
  • Processor Qualcomm Snapdragon 801, Quad-core, 2500 MHz
  • Storage 16 GB + microSDXC
  • Battery 2600 mAh(14h 3G talk time)

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40 Comments

1. gaara6775

Posts: 738; Member since: May 20, 2014

Reminds me of m7's pink tint camera issue while using at night . Is this aquatech effect? LoL

15. PapaSmurf

Posts: 10457; Member since: May 14, 2012

LOL the "perfect camera phone" can't even take pictures the right way. Sony better do something about those sensors.

16. ArtSim98

Posts: 3535; Member since: Dec 21, 2012

I kinda believe it's a fault in the lens.

30. Aploine

Posts: 444; Member since: Oct 24, 2013

Asap, what's up? That reminds me of my old GSII pink spot camera problema. I think too that is inherent with some lens's technology

31. Aploine

Posts: 444; Member since: Oct 24, 2013

polarizing the light in the center especialy when zooming and mostly on all white or flat color areas

40. ivanprskalo

Posts: 124; Member since: Dec 09, 2010

I think that too, because I don't see anything like that on my pics...

23. gaara6775

Posts: 738; Member since: May 20, 2014

Lol,so true. Can't believe note4 destroys every other phone in low light.just m8 & desire eye keeps up with it. And xperia phones don't leave a mark behind,just their marketing leaves us stunned.

24. AlikMalix unregistered

iPhone 5S takes better low light photos than Note4 (so does the iP6/6+, so does the HTC M7 and M8)... Note 4 is a great camera, but it doesn't "destroy" every other phone...

32. joey_sfb

Posts: 6794; Member since: Mar 29, 2012

Double Blind test suggested Note has a superior camera to iPhone. iPhone shoot every shot in HDR that has too much post progressing on every picture. User can't even turn HDR off for their iPhone and some self proclaim pro even bother to shoot paid scene with an iPhone. Some pro he turn out to be.

33. AlikMalix unregistered

You can turn off HDR, and I was not talking about Note 4 being worse, I was just saying that it doesn't "DESTROY" other phones, just a tad better, BUT in low light situations that are not out in the sun all the time - my year old iPhone 5s is BETTER, and faster to snap at most instances - tested it myself compared with my buddy's new Note4. Those blind tests that you're reffering to voted slightly more toward Note4 and iPhone 6 was real close behind. So Yes, Note 4 is a better camera, but not that significantly to leave the best ecosystem for... But that's just my opinion for all the Anti-Apple to find hate toward...

35. joey_sfb

Posts: 6794; Member since: Mar 29, 2012

I am not anti apple. I have a Macbook Pro 15 2013 model for both my Office and Home use. Just tired of Apple fandom comment and senseless Apple worship.

36. AlikMalix unregistered

Like I said, I don't disagree that note 4 has a better camera, but it doesn't "destroy" all others - and that's what I wanted to point out.

2. TechieXP1969

Posts: 14967; Member since: Sep 25, 2013

At least they aren't sayin, only 9 people are reporting it so we don't need to worry about it.

26. dimas

Posts: 3213; Member since: Jul 22, 2014

iPhone fanboys will hate you for this comment. Never be sarcastic to their beloved god apple. It's blasphemy.

3. amiaq

Posts: 509; Member since: Jun 30, 2012

ewww.. someone has an overflow tampon.

4. Rhinoface

Posts: 179; Member since: Dec 05, 2014

I wonder if the Xperia Z3v suffers from the same issue?

5. mayur007

Posts: 592; Member since: Apr 10, 2012

sony has the most least quality control

6. ArtSim98

Posts: 3535; Member since: Dec 21, 2012

I still find it weird how I never get faulty Sony products... It's only people on the internet saying this. Not saying I don't believe them. Sony should totally fix these problems it's just weird how I never get them :p

7. buccob

Posts: 2942; Member since: Jun 19, 2012

You are very lucky indeed... I consider myself a tech lover, but also a tech jinx... since I always end up having issues, or getting mugged or something... it does not matter the brand I use, I always find problems, and many times they are hardware problems. My Xperia Acro S is a faithful companion and a little tank... but about a year ago I lost functionality of the Accelerometer, Gyro, Compass sensor... (probably a 3in1 design) and so I have less uses for my phone, until I get a new one... I will probably end up getting the Z3 Compact someday since is still the only phone that ticks all the checkboxes that matter for me... but I do wish I can get lucky this time since I definitely do not want to get this pink blotch issue, not do I want my phone to crack its back by itself or by small drops...

8. ArtSim98

Posts: 3535; Member since: Dec 21, 2012

Yeah I never really got any problems. Well our wireless router's battery just almost exploded but it was a cheapo Chinese one anyways and the carrier said that's a common problem with it. But with more expensive stuff I never really had problems. I'm too young to have owned that many stuff though :p

9. MrTzr unregistered

I killed 3/3 Xperia's in 1,5 year. My first Z got water damage when I tested it in the sink (all flaps covered as tight as possible). The store were I bought it also tested it and they gave me a new one, which I could submerge without a problem. My second Z made it through the first year, and then I bought the Z2. My screen had a bit of a red hue, which was not visible on the Z2 of a friend of mine on the same settings. The microphone also stopped working after a month. Oh, and my lens also suffered from a kind of weird glue inside which I could not remove. And then I dropped it a meter, but altough the screen did not crack, it did not respond anymore. But okay, that was my own fault. I total'd my bike, so I decided to wait for my next upgrade in may and started using my old Z again. My old Z got dirty, so I washed it with all the flaps closed. But then I saw moisture behind the lens, so I checked all my water indicators, and two of them were red. I let it dry out for one day but when I turned it on, the only thing it did was some weird screen-flickering and it has not gotten any better untill now... So yes, that made me think there is something wrong with Sony's quality control. I forwarded it to Sony but they didn't respond. However, I'm still thinking of buying the Z4 because I expect it to be the only phone that offers all the features I want. But because of Samsung's reliability I'm also looking forward to the S6 (and the M9).

18. deanylev

Posts: 233; Member since: Mar 11, 2014

By weird glue do u mean like the lens looks dirty, but it's on the inside? Mine does but I guess it's the only 'fault' with the phone and doesn't really affect picture quality.

34. AlikMalix unregistered

Yeah, my cousin loves Android, but had enough of Samsung, bought a Sony smartphone, not sure what it was, but returned due to some button, or camera problems, and got an LG G3 - the screen was too dim for outside use, now hes back with Samsung with the Note 4 (I played with that s-pen, the best thing Samsung ever made, EVER)...

12. drunkenjay

Posts: 1574; Member since: Feb 11, 2013

i havnt had a faulty phone for a while until i met the xperia z2. heats up when i use my camera forcing the camera to shutdown, see the dot matrix randomly. it was the worst quality i ever have had.

13. ArtSim98

Posts: 3535; Member since: Dec 21, 2012

Sad to hear that :( Mine has not a single problem.

17. deanylev

Posts: 233; Member since: Mar 11, 2014

My Z2 has had no issues either. No gaps, misalignment, overheating, cracks, faults, nothing. Absolutely perfect

21. dimas

Posts: 3213; Member since: Jul 22, 2014

Same here, no faults on my Z3 compact. Must be the delivery phase or something that made these products defective. I'm sure sony will address these problems and hope won't come out in the upcoming Z4 lines.

14. Taters

Posts: 6474; Member since: Jan 28, 2013

HTC begs to differ and Asus. Pretty much any Taiwanese company is the worst in Vanada at least. Samsung and Apple are by far the best at getting perfect devices first batch. Maybe that's why they are 1 and 2, not because of marketing.

25. Venkatramanan

Posts: 327; Member since: Aug 15, 2014

I think you were not in this universe while the bend gate and antenna gate issues came..

20. dimas

Posts: 3213; Member since: Jul 22, 2014

replace word "sony" with "apple's iPhone 6+"

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