Some Nexus 5 orders will face weeks-long delay

Some Nexus 5 orders will face weeks-long delay
Just when you thought that the Nexus 5 launch had gone as smoothly as possible, the proverbial fly in the ointment comes around to mess things up. Google posted a brief message on the Google support site that order processing might take several weeks longer than expected. The message refers you to the "My Orders" page to check on your specific order.

Those who have already received a shipping confirmation should not be concerned by the message. For the rest of you out there, you will have to remain patient until we get more information from Google. And for the latter, this is a pretty big set back considering that the tech titan was trying to avoid a repeat of last year's launch of the Nexus 4 that saw global shortages of the device lead to unhappy customers who were turned away without being able to buy any variant of the phone.

This time around, it seems that LG might have had a better handle on the demand for the Nexus 5, and enough devices came rolling off the line. If Google's posting is to be believed, the problem is with order processing, not with the number of devices available. We still don't know how many units are involved, so the hope is that this is not a widespread problem.




source: Google via Phandroid

Related phones

Nexus 5
  • Display 5.0" 1080 x 1920 pixels
  • Camera 8 MP / 1.3 MP front
  • Processor Qualcomm Snapdragon 800, Quad-core, 2260 MHz
  • Storage 32 GB
  • Battery 2300 mAh(17h talk time)

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75 Comments

1. orca99

Posts: 87; Member since: Oct 05, 2013

Meh... Mine is arriving next week.

54. ayephoner

Posts: 858; Member since: Jun 09, 2009

ditto. mine shipped out this morning. paid extra for 2 day shipping. i should have it by monday or tuesday at the latest.

55. Droid_X_Doug

Posts: 5993; Member since: Dec 22, 2010

It does seem to be something of a hit or miss with Google and their phones. The N7 tablet has ample stock. But the N phones is another matter. It is a shame, cause the N5 seems to be a good phone spec-wise.

60. imMature

Posts: 87; Member since: Sep 04, 2013

No, Nexus phones has more orders than the tablets.. People like to buy phone more often than tablets.

2. PhoneArenaUser

Posts: 5498; Member since: Aug 05, 2011

Because it is a hot cake! :P

44. Mxyzptlk unregistered

Or a poor way to cause artificial shortage. Google is a billion dollar company. I don't buy it that they can't afford a more efficient logistics system to meet demand of a phone. There's no excuse whatsoever.

46. rusticguy

Posts: 2828; Member since: Aug 11, 2012

Apple causes it thru those "fake" yield stories on every launch you mean?

51. darkkjedii

Posts: 30971; Member since: Feb 05, 2011

Typical troll

66. PhoneArenaUser

Posts: 5498; Member since: Aug 05, 2011

"I don't buy it that they can't afford a more efficient logistics system..." So you are buying logistics system or a smartphone? And why you didn't said that when Apple's iPhone 5S was out of stock? In other words try to toll harder! :D

3. jarnts

Posts: 13; Member since: Oct 26, 2013

Mine still says shipping November 8th; hoping it will stay that way

20. mr.techdude

Posts: 571; Member since: Nov 19, 2012

Ohhh @jarnts, its a multi billion dollar company and they have issues, eehh to that. :\

4. sniper1087

Posts: 537; Member since: Dec 31, 2011

Mine is arriving monday

7. Joshing4fun

Posts: 1245; Member since: Aug 13, 2010

Me too!

5. darkkjedii

Posts: 30971; Member since: Feb 05, 2011

Let em circulate, then get it on Craigslist.

9. PhoneArenaUser

Posts: 5498; Member since: Aug 05, 2011

Why don't you get your iPhone on craigslist...

26. rusticguy

Posts: 2828; Member since: Aug 11, 2012

He is an Apple troll pretending to be Samsung lover too. When he has to shed the image of being a "Samsung lover too" he has another ID to use.

27. PhoneArenaUser

Posts: 5498; Member since: Aug 05, 2011

Yes, I know, he is a fake personality.

35. Sauce unregistered

Why are you so against him? Spread love :)

42. darkkjedii

Posts: 30971; Member since: Feb 05, 2011

Kinda stupid responses by them bro, that's why I didn't bother responding. Think about it, people will by tons of these to resale, which was my point. They're just too stupid to understand that. PAU didn't need to get my iPhone on Craigslist, I was second in line hater, rustic you're not even worth the effort. +1 sauce

45. rusticguy

Posts: 2828; Member since: Aug 11, 2012

And yet you responded ... shows what a troll u are :)

49. darkkjedii

Posts: 30971; Member since: Feb 05, 2011

And will continue to respond to dummies like you. You need to be educated, and I'm up for the task. I don't care how mad you get, like it or not Craigslist will be saturated with those phones in a week or two, just like all the note 3's s4's, and iPhones now. Your trolling hater responses won't change that fact. See I responded troll

68. rusticguy

Posts: 2828; Member since: Aug 11, 2012

>> Think about it, people will by tons of these to resale, Oh by the way it is buy and not by ... you happen to correct others a lot but looks like you were mad while typing your reply :)

67. PhoneArenaUser

Posts: 5498; Member since: Aug 05, 2011

"PAU didn't need to get my iPhone on Craigslist, I was second in line hater..." In your fake story. :D

33. wilsong17 unregistered

u mean like all the overprice iphone i see on craigslist

43. darkkjedii

Posts: 30971; Member since: Feb 05, 2011

Yeah and the tons of over, and under priced androids I see on there.

6. NoComment

Posts: 9; Member since: Sep 29, 2013

Does this mean that if my order hasn't shipped, but is still pending, my nexus 5 won't leave the warehouse in the 2-3 weeks they have posted?

29. LionStone

Posts: 1048; Member since: Dec 10, 2010

Yes, perhaps...

38. NoComment

Posts: 9; Member since: Sep 29, 2013

Argh, I don't think I can handle that, I check my email every hour just in case something happens, and I don't want to do that for more than two weeks )':

75. jimv1983

Posts: 60; Member since: Oct 10, 2013

That is the position I'm in. Ordered in the first 20 minutes of going on sale. Said it would ship BY November 5th(yesterday). Still "Pending" and the pending transaction has dropped from my credit card. Credit card company says everything is fine on their side. Google is "looking into the issue".

8. Sesameopen

Posts: 109; Member since: Aug 02, 2013

Mine will leave factory in 3-4 weeks -_-

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