Samsung must now X-ray each 'safe' Note 7 battery for issues, say regulators
posted by Daniel P. / Sep 23, 2016, 2:49 AM
According to the Korean Agency for Technology and Standards, the scans should start from the battery packaging suppliers of Samsung, so we can be assured that the new Note 7 units with the stickers and the green battery indicators are absolutely safe to use when it comes to battery operation.
The consumer safety agency is also a bit worried that a very low percentage of Note 7 owners in its homeland have shown up to request a refund for the handset, potentially due to the lack of awareness they can. That is why it has made an agreement with Samsung to extend the refund deadline by the end of the month. Most people who got a Note 7 from the initial exploding batches there, are simply showing up for a swap with the new safe units, instead of requesting a refund.
This story is part of:The explosive Galaxy Note 7 saga (140 updates)
9 November Canadian couple abroad had to destroy their Note 7 phones to get home, files class action lawsuit against SamsungAlright, the Galaxy Note 7 fiasco is almost over. Samsung has recalled all of the units and issued a software update that limits active phones batteries to a 60% charge to incite people that haven't returned theirs yet to do so. On top of that, the company is posting apology after apology — a string, which culminated in a full-page remorseful letter to its customers, posted in some magazines yesterday.
8 November Samsung Canada will exchange Galaxy Note 7s, bought from a third-partyEver since the official recall of the Galaxy Note 7 was put into motion, there has been a particular group of buyers that wondered what will happen with their devices now. That is the portion of the users that bought the phablet off eBay, Swappa or similar unauthorized sites and resellers...
3 November Samsung promises to work hard towards regaining consumer trustThe Galaxy Note 7 saga is almost behind us (or at least we hope it is), but the aftermath of it is still very serious for Samsung. Not only did the tech giant lose enough money to make any CEO cringe, but it also felt serious repercussions on its brand image...
3 November Samsung promises to get rid of its Galaxy Note 7 stockpiles with minimal damage to the environmentSamsung says that it's reviewing ways of limiting the environmental impact caused by the Galaxy Note 7 discontinuation...
1 November Chinese customers outraged after Samsung execs kneeled to apologize for the Galaxy Note 7 fiascoIn return, Samsung held an event in a Chinese city where many of the local distributors were invited. Furthermore, in order to thank these retailers for their continuing support of the brand, all Samsung execs present at the event, as well as all other members of the staff kneeled on the stage in front of the audience...
- Display 5.7" 1440 x 2560 pixels
- Camera 12 MP / 5 MP front
- Processor Qualcomm Snapdragon 820, Quad-core, 2150 MHz
- Storage 64 GB + microSDXC
- Battery 3500 mAh
Posts: 43; Member since: May 08, 2012
I have it from day one. Now that it's clear about 26 false exploding units only the issue is even less important. I will exchange it. But will not leave it. The best of the best is worth it.
posted on Sep 23, 2016, 3:07 AM 6
Posts: 5868; Member since: May 06, 2016
Wow, it's nice to know you've not jumped ship. As per this article, the majority of those who own a Note7 from the 1st batch, are just swapping it for a new and safe one, not dumping it for a refund. That's great trust. I can't end friendship just because a friend suddenly disapointed me. I'll rather kiss and make up. Samsung FTW!
posted on Sep 23, 2016, 3:33 AM 1
Posts: 671; Member since: Mar 23, 2013
That still leaves 66 legitimate cases. It's absolutely not worth it to risk getting hurt over a silly phone.
posted on Sep 23, 2016, 3:27 AM 4
Posts: 240; Member since: Oct 08, 2014
I replaced mine with another Note 7. It is an excellent phone! No other phone can touch it. Face it, all of the iPhone fanatics that jumped on this as a chance to stick it to Samsung have failed. Just as they have made up excuses for their favorite phone despite numerous issues that Apple refuses to address, we have decided to stick with our favorite phone. At least Samsung listens to us, admits issues with their devices, and fixes the issue at no cost to us. Apple will never do that. Apple is too busy figuring out new ways to rip its customers off.
posted on Sep 23, 2016, 6:28 AM 3
Posts: 790; Member since: Jul 21, 2015
Well, to say that most people in Korea aren't aware of the issue is not true. The incident went viral throughput the SNS since the first day Samsung announced the recall. Some of my classmates who own the Note 7 didn't feel anything abnormal regarding to the battery problem, but they were forced by their family to stop using it and wait for an exchange. Now they got their brand new Note 7 and everything is perfectly fine, though this X-ray check is a mandate.
posted on Sep 23, 2016, 4:06 AM 1
Posts: 1605; Member since: Sep 22, 2014
That new battery tech, which is both twice as efficient AND safer can't come soon enough! http://news.mit.edu/2016/lithi
Come on manufacturers, get to it!
posted on Sep 23, 2016, 4:10 AM 1
Posts: 2445; Member since: Mar 23, 2012
Still dangerous people, still dangerous.. Don't be a hero and kill your self. Just buy any other phone. NOOOOOOOOOOOOOOOOO 7 Plz..
posted on Sep 23, 2016, 5:08 AM 3
Posts: 1167; Member since: May 23, 2013
Went to Sprint last night and my wife and I picked up our replacements. I asked the store manager if most people were trading for another Note 7 or getting a different phone, and he said that only 1 customer in his store so far has gone with a different phone. Now I know this is anecdotal, but he believes most Note users love the device and rather stick with the Note 7 than using another phone.
posted on Sep 23, 2016, 11:13 AM 2
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