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Samsung Galaxy S8 and Galaxy S8+ users reporting problems with wireless charging



Samsung has already had to deal with the first issue to plague the Samsung Galaxy S8 and Samsung Galaxy S8+. Some units have been received with a red-tint on the screen that Samsung says can be adjusted by changing the color temperature in the display settings. Just in case such an adjustment can't be made by phone owners, the company has sent a software update to authorized repair centers that will help them deal with the issue.

Now, it appears that another problem has reared its ugly head. Some Galaxy S8 owners say that they cannot wirelessly charge their handset when using a Samsung Fast Charging pad  Some of Samsung's older charging pads are not working. However, using these older pads with a non Samsung Adaptive Fast Charger will allow the pad to work at a slower "standard" speed. When a pad fails to work, a notification appears on the screen that says an irregular charge has been detected. On the bottom of the screen, a message blinks on and off stating that wireless charging has been paused.

There is more to this convoluted situation, so you might want to take notes. As we said, Samsung's own older Fast Charging pads won't work on the new phones if they were the ones produced for the Samsung Galaxy S7 and older. The Fast Charging pad launched with the Galaxy S8 and Galaxy S8+ seems to work perfectly as does the very first charging pad ever produced by Samsung (model EP-PN920). This is a pad that lies flat on a surface.

There is a possibility that Samsung is preventing Fast Charging from working on some older charging pads as a way to prevent issues with the battery. The Galaxy S8 and Galaxy S8+ can reportedly detect charging pads that are not compatible with the new flagship models. After the Samsung Galaxy Note 7 fiasco, perhaps the company wants more control over which pads are working with the Galaxy S8 and Galaxy S8+. After all, the Samsung brand can't afford a repeat of what happened to its 2016 high end phablet.

Check out the video at the top of this story. It is made by a Galaxy S8 user who is experiencing this problem. If you are having a similar situation trying to wirelessly charge your Galaxy S8 or Galaxy S8+, drop us a line in the box below.

source: XDA via Samsung Community, SlashGear

Related phones

Galaxy S8
  • Display 5.8" 1440 x 2960 pixels
  • Camera 12 MP / 8 MP front
  • Processor Qualcomm Snapdragon 835, Octa-core, 2350 MHz
  • Storage 64 GB + microSDXC
  • Battery 3000 mAh
Galaxy S8+
  • Display 6.2" 1440 x 2960 pixels
  • Camera 12 MP / 8 MP front
  • Processor Qualcomm Snapdragon 835, Octa-core, 2450 MHz
  • Storage 64 GB + microSDXC
  • Battery 3500 mAh(24h 3G talk time)

FEATURED VIDEO

55 Comments

Unordinary unregistered

Screen failure, wireless charging issues, what's next? Expl..nvm

Arch_Fiend

Posts: 3920; Member since: Oct 03, 2015

The S8 is s**t but I don't think Sammy will make that mistake twice.

VasiliS7

Posts: 170; Member since: Jan 10, 2017

Screen is not a problem, wireless is not a problem. The problem is PAs deep search in Google to find a problem related to S8 but ok after that they post that these are not problems.

Settings

Posts: 2932; Member since: Jul 02, 2014

If something is not working, it's not a problem? Samsung must've paid you real good to say that. Plus, you don't have to use Google to search whats wrong with the S8. It's all over XDA.

Unordinary unregistered

Same people saying the exploding Note's weren't an issue! Lmfao

TechieXP1969

Posts: 14967; Member since: Sep 25, 2013

Exactly. I did read reports that some people with older wireless chargers had issues. But the S8 should be compatible with them. Samsung is checking on it I am sure. But I also have an older wireless charger that I gor free with my Note 5. I've used it a couple times. It works find. I have the same one they are using. They said it would start to charge, and tehn pause and charge and go back and forth. I havent had that issue yet. I've charged it from 50% to 100% with no problem. Am sure it will et fixed.

iushnt

Posts: 2998; Member since: Feb 06, 2013

Did you

iushnt

Posts: 2998; Member since: Feb 06, 2013

even read the article?

Export

Posts: 98; Member since: Apr 24, 2017

Half assed voice assistant on release, Bixby is not fully functional.

TechieXP1969

Posts: 14967; Member since: Sep 25, 2013

I'm curious. Did you complain when you couldn't chrge your iPhone 7 with the charger from the iPhone 4? No? Then STFU! Have you ever bought a phone never had a problem? Notice I didnt say whether you had a problem. I said where the phone model had a problem? No? Then again STFU! You trolls are so annoying. Do you own this phone? If so is this an issue for you? No and No? The again STFU!

Unordinary unregistered

Someone's mad af hahah get laid boy

Arch_Fiend

Posts: 3920; Member since: Oct 03, 2015

Surprise surprise more problems smh!

Tyrion_Lannister unregistered

This is just their propaganda to make you buy the new charger. A Reddit user contacted Samsung rep with this and he said they won't work with older units, and they expected you to buy the new ones. This is a shame really to go that deep disabling services just to make more money. Also how to ruin perfectly good smartphones.

Settings

Posts: 2932; Member since: Jul 02, 2014

BS. How will you buy the new ones when it's not yet available?

kiko007

Posts: 7369; Member since: Feb 17, 2016

I have a question: What makes a faulty aspect of a product a "gate" worthy situation? Antenna-gate and Bend-gate are STILL mentioned almost always regarding Apple related hardware. Yet Samsung, a company who's flagships have been plagued with several issues as of late do not receive the same level of scrutiny. Why is that? Is it simply bias, or is it something else? No one here refers to the Note 7 fiasco as "explosion-gate" partially due to HR sounding corny I suppose, but the sheer dismissive nature when it comes to the subject of Samsung and defective items is troubling. Reasoning: It means that Samsung faithful have grown accustomed to defects. Now before you just down my throat calling me an "isheep" and other childish insults, simply examine the responses by Samsung enthusiasts when the issue is mentioned. Its usually an excuse or defense like "It can be fixed by a software update" or "It's a newly released product... of course it has bugs!" and so on. Notice a pattern? These are the same excuses Apple fanboys make upon iPhone releases... almost to the letter. So, I'll finish with a question: Why can Samsung fans actively defend Samsung products that have defects when iPhone fans are shunned for doing so? Is that not the very definition of a double standard? Samsung fans, please respond politely. This isn't meant to incite you, merely an inquiry into why certain groups have more privileges than others. Kiko...

AlikMalix unregistered

Kiko, you isheep.

RebelwithoutaClue

Posts: 5454; Member since: Apr 05, 2013

I know right.. one of the worst kind /s ;)

RebelwithoutaClue

Posts: 5454; Member since: Apr 05, 2013

What is wrong with the comment system. I'm seeing my comment above (and this one) under iushnt and not AlikMalix. While I most definitely replied to AlikMalix

AlikMalix unregistered

Rebel, it's been doing that for a while... it's easily dealt with if they just allow to show number of the post you're replying to beyond 3rd or 4th post..

RebelwithoutaClue

Posts: 5454; Member since: Apr 05, 2013

Wow... it's really annoying. I do see you are responding to #12 but I don't see that on my post.

trojan_horse

Posts: 5868; Member since: May 06, 2016

And I see that you responded to #20, but I don't see that on my post too. :)

RebelwithoutaClue

Posts: 5454; Member since: Apr 05, 2013

@Trojan I never really noticed it before. And it's not like the comment section wasn't already f$cked up before PA made an even more mess of it.

trojan_horse

Posts: 5868; Member since: May 06, 2016

Yay, the mess all began in this year. The issue is with the threading of comments, which makes it hard to figure out which reply is to which comment... But you'll still receive notifications for someone's reply to your comments, but just won't know which comment is to which user when reading through the comments sections. Crazy.

AlikMalix unregistered

@post #26 or @Rebel I think we should all just adopt this "@_____" and it will clear up things specially when we have to scroll down thru pages of Techies Posts...

RebelwithoutaClue

Posts: 5454; Member since: Apr 05, 2013

@AlikMalix Haha I don't read those, ain't got time for that.

iushnt

Posts: 2998; Member since: Feb 06, 2013

Why bringing Apple all of a sudden? You are no different to Samsung fanboys..

TechieXP1969

Posts: 14967; Member since: Sep 25, 2013

Don't even answer his trolling question. The fact he asked shows he stupid and ignorant.

AlikMalix unregistered

But seriously, I've been mentioning this on almost every article. Look at recent article about Samsung having record numbers for preorders. If it was Apple after a fiasco that Samsung had with note 7, we all be called isheep, blind followers, "baaaa", buying anything with Apple logo, love being screwed, and so on. We're called isheep everytime Apple has a record breaking sales numbers (which like nearly every time) and that's without issues like faulty units that burn your house down, yet we're still called "sheep". But it's Samsung - they deserve the pat on the back, even after they shipped devices world wide with the worst quality flaw you can think of (I mean the damn thing burns up and destroys property on a consistent rate). Then they LIE to costumers that the device was fixed and send it back hope it blows over and fall flat on their face again. Without knowing if this third time the finally found the problem and fixed it before releasing - and these same people, preordering it blind, and in record numbers - that is litterally "blind sheep" by their own standard. It is ludicrous and I'm an isheep for preferring iOS aver Android.

ShadowSnypa786

Posts: 388; Member since: Jan 06, 2017

Number 1 the battery display isn't an issue there is a software update coming out for people with the issues and even even consumer reports said it isn't a big problem. It's not a hardware issue like bend gate or antenna problems which can be fixed by a software update, if it was it would have been a different story. http://www.androidauthority.com/consumer-reports-samsung-galaxy-s8-red-screen-real-not-big-deal-766648/ Number 2 this wireless charging is working fine on his wireless charger that came with his S8 just not his older S7 edge wireless charger. Even in the article PhoneArena mentions it. "There is more to this convoluted situation, so you might want to take notes. As we said, Samsung's own older Fast Charging pads won't work on the new phones if they were the ones produced for the Samsung Galaxy S7 and older. The Fast Charging pad launched with the Galaxy S8 and Galaxy S8+ seems to work perfectly as does the very first charging pad ever produced by Samsung (model EP-PN920). There is a possibility that Samsung is preventing Fast Charging from working on some older charging pads as a way to prevent issues with the battery" And lastly the Note 7 battery fiasco is still mentioned today in alot of Phone Arena's articles and even on other websites so that still hasn't gone, I mean heck even in this article the Note 7 battery issue is mentioned, and look at the S8 or Note 7 refurbished model articles there is always a comment referring to it.

Trex95

Posts: 2309; Member since: Mar 03, 2013

What if software can't fix the red tint issue?! Just wondering how displymate choose S8 as one of the best phone display around!!!.

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