Red discoloration of the Samsung Galaxy S8/S8+ displays upset buyers in Korea

Red discoloration of the Samsung Galaxy S8/S8+ displays upset buyers in Korea
After last year's fiasco with the Samsung Galaxy Note 7, it was very important for Samsung to have no problems at all with the Samsung Galaxy S8 and the Samsung Galaxy S8+. So the company took extra time, unveiling the phones a month later than usual to make sure that the flagship models would launch without any issues. But over the last few days, several Galaxy S8 and Galaxy S8+ owners in Korea started complaining about a reddish tint that was showing up on their devices.

Pictures of the Galaxy S8 and Galaxy S8+ popped up on social media sites as insecure device owners asked others if they thought that the screens on their phones were too red. Samsung replied to this news by saying, "It is not a quality problem and it can be adjusted with the phone itself. If the color still appears to be reddish, customers can change it at the service center." But this statement didn't mollify some Galaxy S8/S8+ owners who said that they were unable to adjust the color on their screens because they were already optimized.

One industry analyst put the blame for the reddish tint squarely on Samsung's rush to produce enough phones to meet strong demand. The analyst said that Samsung uses deep red technology to produce color balance for the phone. By rushing production of the Galaxy S8, some of the units might have been left with this reddish tint on the screen.

Some of the units appear to have a magenta discoloration which might be an interesting way for T-Mobile to promote the phone. But no matter how much CEO John Legere loves the color, we're sure he would rather have his customers receive the Galaxy S8 or Galaxy S8+ they ordered without any issues at all.


source: KoreaHerald

Related phones

Galaxy S8
  • Display 5.8" 1440 x 2960 pixels
  • Camera 12 MP / 8 MP front
  • Processor Qualcomm Snapdragon 835, Octa-core, 2350 MHz
  • Storage 64 GB + microSDXC
  • Battery 3000 mAh(30h talk time)
Galaxy S8+
  • Display 6.2" 1440 x 2960 pixels
  • Camera 12 MP / 8 MP front
  • Processor Qualcomm Snapdragon 835, Octa-core, 2450 MHz
  • Storage 64 GB + microSDXC
  • Battery 3500 mAh(24h 3G talk time)

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51 Comments

1. Supah

Posts: 692; Member since: Mar 08, 2017

Now you're asking for it Sammy....

7. adi90

Posts: 554; Member since: Dec 21, 2015

Let the witch hunt begin .

10. hung2900

Posts: 966; Member since: Mar 02, 2012

Color variations have been on Samsung OLED for years, and people are OK with this. And people now bash this because cannot find anything else to bash Samsung. Unfortunately for these people, on Galaxy S8, Samsung has the color adjustment mode for it already. Sadly.

18. tech_mate

Posts: 23; Member since: Nov 30, 2016

Typical fans reply.

27. Settings

Posts: 2943; Member since: Jul 02, 2014

But still has red defects. Cant hide that. When you want to impress you have to use the best possible model stock ever. Not this. Theres no excuse for this.

30. joey_sfb

Posts: 6794; Member since: Mar 29, 2012

From the picture shown in PA, the reddish tint is very obvious and the owner are rightfully piss. S8 is not a cheap phone but the red tint make it looks worst than a $70 buck cheap android phone.

9. Settings

Posts: 2943; Member since: Jul 02, 2014

SAMOLED not only features deep blacks but also real reds apart from the bluish green tints. Samsung just want to cover the entire color spectrum.

13. Hallyu

Posts: 790; Member since: Jul 21, 2015

Is OLED such an disadvantage, why the heck the rotten fruit begging Samsung for its next gen. iCrap? This is bad joke!

11. Hallyu

Posts: 790; Member since: Jul 21, 2015

God, are you really biting this bait? Now iClownArena strikes again! This is another embarrassing and failing attempt to disturb the stable flow of the S8 selling. Let me tell you Apple paid bots that it's called yield manufacturing process. It just a matter of time that it will fully recover to its habitual condition. It's pretty much normal and happens all the time, and surely it not defective as this PA (Pathetic Arena) is exaggerating, so don't be panic. Samsung is the king of display, the one that produced the world first OLED tech with best and reliable quality and holds more than 90% of OLED market share. This news is hopeless and destruction of tech world. I'm signing out this low Apple puppet website for now.

15. Plasticsh1t

Posts: 3092; Member since: Sep 01, 2014

@hallyu "I'm signing out this low Apple puppet website for now". A man gotta keep his words and not change his mind a few hours later. You're a man right? Or maybe not? I don't know anymore :(

41. dimas

Posts: 3296; Member since: Jul 22, 2014

He's saying that for years and still not doing it. Just let him be with his tantrums, he'll grow on it after he drink his milk.

17. Jason2k13

Posts: 1448; Member since: Mar 28, 2013

How old are you? who cares what people say about a company who doesn't care about you or anybody else? That also applies to all other big companies out there, so I dont know why some people here in PA go out of their ways to defend a brand.

28. Hallyu

Posts: 790; Member since: Jul 21, 2015

21 yrs. So? I don't need permission from someone to express my perspective on something. So showing my intention to correct a biased author and exposing his weakness is a new sin now? And finding justice and fairness for an innocent company is called defending it? Yes, right I defend an angel but I also won't let the evil to hurt anybody.

29. Plasticsh1t

Posts: 3092; Member since: Sep 01, 2014

Do us a favor and unregister your account and be done with it.

46. sissy246

Posts: 7006; Member since: Mar 04, 2015

In a way you are wrong about companies not caring about us. With out us they would go broke.

23. frakle

Posts: 2; Member since: Nov 14, 2012

I agree I've personally seen a similar screen discoloration on an iPhone 7. I feel like people are waiting for samsung to fail whilst others such as myself are waiting for them to take there rightful place at the top.

24. AlikMalix unregistered

Samsung will not even see the top until they can build and maintain their own platform instead of depending on google for a freeware one. Apple is on top only because they actually can and did that! No bias - just truth.

33. Xperia14

Posts: 1205; Member since: Sep 01, 2015

Different calibrations has been a problem with Samsung for a while now. Erica already noticed it for the S8 in her hands-on video: https://youtu.be/rhoyPn2_O0M?t=448

2. NoToFanboys

Posts: 3231; Member since: Oct 03, 2015

Samsung dark times aren't over yet? Stay tuned...

3. MrElectrifyer

Posts: 3960; Member since: Oct 21, 2014

Ah, good old manufacturer defects, always rearing their ugly heads in the first batch...at least no need for recalls in this case, yet.

4. Tyrion_Lannister unregistered

It's just how displays are made for phones. If manufacturers started binning them and only shipping fully calibrated screens, the phones would cost a lot more. Let me tell you what happens on the assembly line. There is a default profile that gets fitted in every screen. However, every screen is different with small differences with white balance(red, green and blue). Some have more blue, some more green and some more red. Obviously the same profile won't fit all of them. It will get better as the manufacturing yields improve and they get more efficient in a couple months. There are first batch issues with every phone and that's why I usually wait about 2-3 months before buying a phone. How to fix it if you got a lemon? Go to settings>display and adjust the RGB values. Erica Griffin did it in her hands-on review.

5. kiko007

Posts: 7491; Member since: Feb 17, 2016

Seems like a small thing to get upset over. Then again, we do pay a lot of money for these damn things, so I can understand a little outcry.

6. Jishnusur

Posts: 172; Member since: Oct 07, 2013

Infinity display with infinite problems :P But well I'm good with this phone. Looks amazing!

8. Derekjeter

Posts: 1455; Member since: Oct 27, 2011

For everyone who preordered, I feel bad if you get one of these. Has the LG G6 experience any issues yet??

16. Jason2k13

Posts: 1448; Member since: Mar 28, 2013

"...If the color still appears to be reddish, customers can change it at the service center." In other words, just exchange it, problem solved.

47. sissy246

Posts: 7006; Member since: Mar 04, 2015

Exactly Yeah it's a pain in the azz sometimes to have to take something back but it happens.

25. AlikMalix unregistered

Derekjetter, LG does not sell enough devices to show Enough number of defects worthy of reporting.

12. vijay.alapati

Posts: 181; Member since: Jan 08, 2015

They might have turned on the bluelight filter :p

14. Plasticsh1t

Posts: 3092; Member since: Sep 01, 2014

Way to go Samsung. #fail

19. CellieCell

Posts: 148; Member since: Apr 14, 2010

Unfortunately I've noticed this red hue on other Samsung phones. But if this is the worse thing that can happen then so be it.

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