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Samsung Galaxy S20 Ultra 5G hands-on review

Updated: Feb 26, 2020, 7:42 AM

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You might also want to read: Galaxy S20 and S20 Plus hands-on

Samsung today officially unveiled its new Galaxy S20 series and we spent some hands-on time with the Galaxy S20 Ultra, the most impressive new phone in the pack.

This new flagship Galaxy is first and foremost about a brand new camera system that takes mobile photography to the next level. The camera array on the back is simply gigantic, hosting for the first time on a Samsung phone a new 108-megapixel sensor for the main shooter, as well as a periscope zoom camera that allows for a 10X hybrid optic zoom.

Pre-order an eligible Galaxy S20 device and get up to $200 in Samsung Credit for additional accessories and devices.

Of course, cameras are not all that's new: in the display department, the screen now supports a 120-Hertz refresh rate for an extra smooth performance; in the battery department, a massive, 5,000mAh cell ensures great battery life and in countries where a 5G network already exists, Samsung will offer support this faster network.

We have spent a short while with the S20 Ultra and we are definitely impressed. Let us share our experience with it in this article, but first, here is a quick overview of the...

Galaxy S20 Ultra Specs:

Specs	Galaxy S20 Ultra	Galaxy S20 Plus	Galaxy S20
Size & Weight	166.9 x 76.0 x 8.8mm, 220g	161.9 x 73.7 x 7.8mm, 186g	151.7 x 69.7 x 7.9mm, 163g
Display	6.9" 120Hz Dynamic AMOLED	6.7" 120Hz Dynamic AMOLED	6.2" 120Hz Dynamic AMOLED
Processor	Snapdragon 865 (USA) or Exynos 990 (Int'l)	Snapdragon 865 (USA) or Exynos 990 (Int'l)	Snapdragon 865 (USA) or Exynos 990 (Int'l)
RAM	12GB / 16GB	8GB / 12 GB	8GB / 12 GB
Storage	128GB / 256GB / 512GB	128GB / 512GB	128GB / 512GB
Battery	5000 mAh	4500 mAh	4000 mAh
Cameras
Main Camera	108MP, f/1.8 OIS	12MP, f/1.8 OIS	12MP, f/1.8 OIS
Secondary Cam	12MP Ultra-wide, f/2.2	12MP Ultra-wide, f/2.2	12MP Ultra-wide, f/2.2
Third Cam	48MP Telephoto, f/3.5, OIS 10X Hybrid Optic Zoom	64MP Telephoto, f/2.0, OIS 3X Hybrid Optic Zoom	64MP Telephoto, f/2.0, OIS 3X Hybrid Optic Zoom
Fourth Cam	DepthVision (ToF)	DepthVision (ToF)	-
Front Cam	40MP, f/2.2	10MP, f/2.2	10MP, f/2.2

Design and Size: This is one giant phone!

Probably the most striking feature of the Galaxy S20 Ultra is not any singular feature on its own, but just the sheer size of this phone. It is not just like any big phone out there, it’s... gigantic! The screen is 6.9 inches and the phone is much bigger and bulkier than last year’s S10 Plus. If you prefer compact phones you should definitely consider the smaller S20 and S20 Plus models, but if you want a large phone with a large screen, you will love the Ultra.

It’s made of glass and metal, nothing new here, but it still looks the part, every bit as premium and luxurious as you’d expect. Well, at least when clean, hold it for a while and it easily gets smudged with fingerprints. It launches in just two colors: gray and black, or Cosmic Gray and Cosmic Black, if you ask Samsung. The playful pink and blue options that you have on the other two S20 phones are not available here.

Oh, and did we mention there is no headphone jack on the S20 Ultra? It's gone now and even the AKG-tuned headphones that Samsung includes in the box now come with a USB-C connector.

120-Hertz Display: A game-changer

The S20 Ultra is a big phone with a big 6.9-inch screen with tiny bezels and the punch hole design with the front camera in the center.

In person, this screen looks incredible. It is AMOLED in its latest and most advanced form with juicy and delightful colors, deep blacks and great viewing angles. It truly impresses.

But the number one killer new feature is this: 120 Hertz refresh rate. Everything looks buttery smooth in 120 hertz and this refresh rate works at lower brightness levels too, Samsung tells us. One small disclaimer: you can only enable it when using Full HD resolution. If you want the maximum Quad HD resolution, 120 hertz is not available. And no, there is no in-between 90-hertz option at all.

Revolutionary New Camera

Samsung Galaxy S20 Ultra 5G hands-on review

Seeing the S20 Ultra in person is a bit of a culture shock: you have never seen a phone with such an enormously big camera bump, it’s massive. We've already mentioned the two reasons for that size: a new 108 megapixel main camera with the largest sensor ever on a Galaxy phone, and then three more cameras: the ultra-wide one, the DepthVision ultra-wide camera, and a brand new periscope zoom lens on the bottom that gives you an impressive 10X optic zoom so you can zoom further without losing much in clarity.

Pushed to its limits, it can zoom digitally up to a mind-boggling 100 times, well deserving the Space Zoom nickname that Samsung has given it. Of course, don’t expect great quality at 100 times zoom, images do look blurry and you’d better bring a tripod along, but step one stop short of that at 30 times zoom, just holding the phone in your hand, and you get a surprisingly decent photo. And go at the native 10 times zoom and photos look downright impressive.

Let's take a quick look at the camera specs:

108-megapixel main camera, f/1.8 aperture, OIS
12-megapixel ultra-wide, f/2.2
48-megapixel telephoto, f/3.5, OIS
DepthVision (ToF)
40-megapixel front camera

Those 108 megapixels on the main camera, you can use them for full resolution photos, but by default the camera would combine 9 individual pixels into one to create 12-megapixel snaps.

New Camera Features

And here is a quick overview of all the new features that you will find in the camera app:

Single Take: Single Take allows you to just hold the camera shutter while the phone will shoot photos and videos with all of the cameras, and then magically pull out the best shots and moments in one album. How do you use it? Do something fun, jump or scream, be creative, and capture it. You will automatically get a short movie, a few GIF like funny animations, a bunch of stylized photos and a lot more in just one take. Samsung says it uses AI, but it’s a really great way to capture a moment and see it as if it was captured from a crowd of people everyone with their own unique view.

Night Mode 2.0: Night Mode has also been improved in the S20 Ultra and it now brings up more light and color in nearly pitch black situations. The improvement is quite big when compared to what is currently available on the Note 10 and Galaxy S10 series.

Night Hyperlapse: The big new sensor allows you to now capture a hyperlapse at night. A Hyperlapse is a type of video that speeds up time and it can be very impactful. Now, with the bigger sensor you can get it to look very clean and noise-free.

8K Video: 8K video is the leading new camera feature that provides a stunning amount of detail. It's not the default option (probably because 8K video also takes up a ton of space), but if you want that detail you can use it, plus in 8K video you are also able to capture 33-megapixel snaps while recording. You can share 8K videos to YouTube or beam them to a compatible 8K Samsung TV, and you also have the option to convert the footage to a lower resolution when you send it to friends.

Improved Super Steady: The Super Steady option (you can enable it by tapping on the wavy hand icon in the camera interface) automatically gets rid of noise and jerkiness in your videos and it's great when you are trying to film something sporty or active where you have to walk or even run with the camera. Samsung says it has used both AI and hardware improvements for this. Keep in mind that Super Steady uses the ultra wide camera with a significant crop, and not the main camera, so it might not be the best fit if you are shooting videos in low light.

Pro Mode for Video: Just what it sounds like, Pro Mode for video gives you manual control over things like shutter speed and ISO, so you can adjust the brightness of the video much like you can on a DSLR camera.

Processor, 5G Connectivity and Storage

All three Galaxy S20 phones will come with the new Snapdragon 865 chip in the United States, while most of the rest of the world will get them powered by the Samsung-made Exynos 990 chip instead.

5G connectivity is also available optionally on all three models, including the Ultra, but keep in mind that some markets where there is no 5G network yet are likely to get a 4G only version of the phones that will also help Samsung cut the price for those countries.

If you are wondering what type of 5G networks will the phone support, you will be happy to learn that it will include support for both mmWave technology (extremely limited range, but record beating speeds) and Sub6 bands (wide coverage, slower speeds than mmWave), so it will make the best of all 5G networks.

And in terms of storage, the base version of the S20 Ultra will come with 128GB of on-board storage, but you will also

Battery and Charging

The S20 Ultra ships with a massive 5,000mAh battery that provides enough juice even with the higher demands of a 5G network and a 120-Hertz screen. We don't have the official battery numbers just yet but this is the biggest size battery Samsung has ever put on a flagship smartphone (and any smartphone to our knowledge), and it is expected to deliver.

In terms of charging, the phone ships with a 25-watt Fast Charge wall adapter in the box and for the first time, the charger itself features a USB-C connection, so you get a USB-C to USB-C cable in the box as well. The S20 Ultra is also the only one in the S20 series to support 45-watt fast charging speeds via a separately purchased adapter (just like on the Note 10+).

Samsung has also made improvement to the wireless charging that is still supported, but now happens even faster.

Price and Release Date

You can pre-order the Galaxy S20 Ultra starting February 20th on T-Mobile, but it will take until March 6th for the phone to actually arrives in stores for the low, low price of just $1400, and that's for the 128-gigger. The $200 Samsung store credits and free Buds+ can't right that wrong. Unfortunately, the horror only continues with the 16GB/512GB model, which will land on US carriers for the whopping $1599.99 price tag. Any takers?

Pre-order an eligible Galaxy S20 device and get up to $200 in Samsung Credit for additional accessories and devices.

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Victor, a seasoned mobile technology expert, has spent over a decade at PhoneArena, exploring the depths of mobile photography and reviewing hundreds of smartphones across Android and iOS ecosystems. His passion for technology, coupled with his extensive knowledge of smartphone cameras and battery life, has positioned him as a leading voice in the mobile tech industry.