Google has yet to fix a serious issue with the Pixel 3 and Pixel 3 XL
by Alan Friedman / Mar 11, 2019, 12:26 PM
Back in December, we told you that several Google Pixel 3 and Pixel 3 XL users were having an issue getting the person on the other end of a phone call to hear them properly. The Pixel series has been notorious for having a number of problems out of the box that are fixed by a subsequent software update. You might recall that the Pixel 2 and Pixel 2 XL had so many issues out of the gate that a law firm was recruiting users of the 2017 models to join a class action suit against Google, LG and HTC.
According to Android Authority, it appears that Google never got around to fixing the problem with phone call connectivity with the 20218 Pixels. On the Google Product Forums are the posts that we discussed in our original story. But newer comments have been posted as recently as last month. It seems that when a Pixel 3 or Pixel 3 XL user is on a regular phone call, the person on the other end of the line is hearing an echo, choppy audio that cuts off words, silence, and more.
Some troubleshooting tips (factory reset, going into safe mode, switching to 3G from 4G) failed to resolve the issue for everyone, which puts the ball back squarely in Google's court. Hopefully there will soon be a software update disseminated that will allow those engaged in a phone call with an affected unit to hear the Pixel owner's voice crystal clear.
- Display 5.5" 1080 x 2160 pixels
- Camera 12.2 MP / 8 MP front
- Processor Qualcomm Snapdragon 845, Octa-core, 2500 MHz
- Storage 128 GB
- Battery 2915 mAh
Posts: 23; Member since: Dec 15, 2017
My pixel 3 xl microphone would just stop working usually about 45 seconds to 2 minutes into a call. As good as the 2xl was the 3 xl was equally as bad in several ways. The 2 was good enough though that I will give them another chance and get the 4 next october.
posted on Mar 11, 2019, 12:39 PM 0
Posts: 383; Member since: Feb 22, 2019
Every generation of pixels come with many issues. Screen, microphone etc... Why do they earn highest score among all androids?
posted on Mar 11, 2019, 12:56 PM 4
Posts: 1151; Member since: Mar 06, 2014
Google is such a let down. Pixel should be the king or father of Android, yet they are the worst among flagship. The only great thing about Pixels are their photo camera quality. Even Nexus line was better overall(which actually wasn't that good).
posted on Mar 11, 2019, 1:15 PM 2
Posts: 6679; Member since: Feb 10, 2012
But but it gets regular updates(to fix glitches the previous update brought with)
posted on Mar 11, 2019, 1:30 PM 2
Posts: 31; Member since: May 04, 2016
But it shouldn't have these issues to begin with, And if there are issues they're minor and fixed promptly, For Google to allow a device with their name attached to it, Be ridden with bugs.....That's just disrespectful.
posted on Mar 11, 2019, 9:18 PM 2
Posts: 3; Member since: Dec 09, 2017
I am using htc u 11 plus. I just bought it. It has the same problem as mentioned above. Htc u11 plus was actually made by htc to be pexil 2 xl but google has given work to LG so htc has to bring it with there name. Now the problem of lost voice is here in it. It's seems that the issue is hardware related not software. That's why it exists in both phones as htc u 11 plus is also designed by the same htc team.
posted on Mar 11, 2019, 2:30 PM 0
Send a warning to post author
Send a warning to Selected user.
The user has 0 warnings currently.
Next warning will result in ban!
Ban user and delete all posts
Message to PhoneArena moderator (optional):