Is a fix coming for the Nokia Lumia 920's dust problem?

Is a fix coming for the Nokia Lumia 920's dust problem?
While the Nokia Lumia 920 has not single-handedly advanced the Windows Phone platform to the heights that the Motorola DROID did for Android back in 2009, it has helped Windows Phone in the battle for third place with BlackBerry. Known for taking great pictures and videos, the phone is also becoming known for something else: dust. Apparently, dust is settling under the phone's front-facing camera and the proximity sensor. This can lead to dropped calls and could prevent users from punching up phone-related menus.

According to a source, Nokia does have a solution that not only will help new units of the phone, but will also help those models currently in use. The design flaw is being repaired by using a sheath that will be fitted around the front-facing camera and the proximity sensor. This way, the dust is kept away from the sensitive sensors. If the tipster's information is correct, while the sheath will appear on newer units out of the box, those who already own the phone will be able to run over to their local Nokia repair service and have the sheath applied.

There is no word on when Nokia will start offering the sheath, but keep your eyes right here. As soon as we know, you'll know.

source: WMPoweruser

Related phones

Lumia 920
  • Display 4.5" 768 x 1280 pixels
  • Camera 8.7 MP / 1.3 MP front
  • Processor Qualcomm Snapdragon S4 Plus, Dual-core, 1500 MHz
  • Storage 32 GB
  • Battery 2000 mAh(10.8h 3G talk time)

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27 Comments

1. TROLL

Posts: 4851; Member since: Apr 13, 2012

Great good news fix is on its way! Ole be waiting for the new Lumia 940 with WP9

3. UrbanPhantom

Posts: 949; Member since: Oct 30, 2012

Speaking of dirt...

4. TROLL

Posts: 4851; Member since: Apr 13, 2012

Speaking with truth and love! Why would I speak of dirt? Still an ex Nokia fan here!

18. akki20892

Posts: 3902; Member since: Feb 04, 2013

i was, is, and will.........!!!

12. Sandro22

Posts: 3; Member since: Mar 31, 2013

Alan F always write about Wp, he is a Fanboy

14. Sandro22

Posts: 3; Member since: Mar 31, 2013

Want a Meego or Teazen

2. UrbanPhantom

Posts: 949; Member since: Oct 30, 2012

I have a better solution - avoid dragging your Lumia 920 through the dirt, and wash your hands at least three times per day. Problem solved!

13. Sandro22

Posts: 3; Member since: Mar 31, 2013

Its not water resistant

16. TechBizJP08

Posts: 495; Member since: Mar 25, 2013

Sandro22 he said wash your hand not the mobile.. right?

5. darkvadervip

Posts: 366; Member since: Dec 08, 2010

I had the same problem but I noticed that I kept my phone in my pocket a lot. If you pick the lint out of you pocket or area you have it in the problem is gone. Dirt wise I use computer wipes on my Lumia as well as my iPhone and they stay clean.

6. microsoftnokiawin

Posts: 1268; Member since: Mar 30, 2012

Why would you put your $800 phone anywhere near dirt in the 1st place

7. Joshing4fun

Posts: 1245; Member since: Aug 13, 2010

Dirt and dust is everywhere bro...

9. HäckeMáte

Posts: 168; Member since: Feb 28, 2012

umm you mean your hands? ...you do realize that hands are among the filthiest places to put you phone right? dumbest comment I've read today.

8. evolutionqy7

Posts: 38; Member since: May 27, 2011

This used to happen with my HTC Titan too.

15. sbergman

Posts: 6; Member since: Jan 26, 2013

Is this a problem for all 920s or just some pieces?

19. akki20892

Posts: 3902; Member since: Feb 04, 2013

don't worry dude.....it's a nokia and they will help u out if u have any problem with your device.......!!!

21. haseebzahid

Posts: 1853; Member since: Feb 22, 2012

actully it happens to all phones but the dust is spooking more in 920 maybe

22. WPhater

Posts: 2; Member since: Mar 31, 2013

A bad built product. All of there phones are having problems.

17. akki20892

Posts: 3902; Member since: Feb 04, 2013

Nokia u always listen your customer thankx a lot......!!! that's y i'm a nokia fan.

20. papss unregistered

Mine does have some dust in there but its yet to affect anything

23. UrbanPhantom

Posts: 949; Member since: Oct 30, 2012

Why is that topics that relate specially to WP are always full of worthless Android loving dogs who mutter pointless stupid comments?

25. rusticguy

Posts: 2828; Member since: Aug 11, 2012

Dogs love to go wherever there are bitches around don't they?

27. chaoticrazor

Posts: 2347; Member since: Aug 28, 2012

but that makes no sense as your a bigger bitch then anyone else you even have to have help when someones calls you on your bs

28. rusticguy

Posts: 2828; Member since: Aug 11, 2012

Keep barking ... shoo!!!

29. chaoticrazor

Posts: 2347; Member since: Aug 28, 2012

so now im a dog? well by your logic and comment then im allowed to stay here and comment as your a bitch and as you stated ''Dogs love to go wherever there are bitches around don't they?'' see i just used your own comment to reinforce mine. cheers for that lol

24. Timmehor

Posts: 599; Member since: Mar 09, 2013

Nice Nokia! They treat their customers very well! ;)

26. dexter_jdr

Posts: 1163; Member since: Jun 28, 2012

oh nice. free fix in nokia cares right?

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