Apple: iPhone 6s battery problem is from too much air in the manufacturing process

Apple: iPhone 6s battery problem is from too much air in the manufacturing process
Last month, we told you about an issue that some Apple iPhone 6s owners were having with the battery on their phone. Those models afflicted with the problem were built in September and October of 2015, and cover a certain range of serial numbers. Apple is offering a free battery replacement to those whose iPhone 6s is affected by the problem, and has a serial number within a certain range. The problem usually happens when the battery indicator indicates that there is 30% of life left on the cell. The phone then shuts down and won't turn back on until the charger is plugged in with the phone attached. At that time, the phone starts back up with 30% battery life remaining.

As we told you yesterday, you can find out if you're eligible to receive a free battery replacement by heading over to Apple's support website and entering your iPhone 6s' serial number into a "serial number checker." Apple said that it would even reimburse those who had a third party shop replace their juicer before Apple announced that it would take care of things. 

While Apple's main focus has been to alert its customers how to see if Apple owes them a free battery replacement, there are some questions about how this problem happened. On its Chinese website, Apple says that it has discovered that a small number of iPhone 6s models produced in September and October of 2015 had battery compartments exposed to ambient air for longer than they should have been. The compartments were eventually assembled into battery packs. While not a safety problem, this can cause the cells to degrade faster than normal.

Apple also pointed out that the iPhone battery is designed to shut down under certain conditions that would normally lower the voltage of the battery, resulting in damage to the handset's electronics. That could take place under extremely cold weather conditions.

If you are experiencing this problem with your iPhone 6s, go to the sourcelink and type your iPhone's serial number into the "serial number checker." If your phone's serial number is on the list, you get a free battery replacement. If the number isn't listed, you might have to pay to get the battery replaced. It's like playing a game of chance.


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source: AppleSupport, Apple  via BusinessInsider

Related phones

iPhone 6s
  • Display 4.7" 750 x 1334 pixels
  • Camera 12 MP / 5 MP front
  • Processor Apple A9 APL0898, Dual-core, 1840 MHz
  • Storage 128 GB
  • Battery 1715 mAh(14h 3G talk time)

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83 Comments

2. John-Knotts

Posts: 380; Member since: Feb 28, 2015

Samsung knows. They are waiting until there are no more in the wild.

7. guests

Posts: 196; Member since: Jun 19, 2016

what?? apple didn't blame their users?? Is this real world?

27. Tanii

Posts: 132; Member since: Apr 30, 2015

they had in start, afterwards had to change their policy.

10. patrioticwarrior

Posts: 134; Member since: Nov 09, 2016

Apple to its supplier "you are manufacturing it wrong " . Apple to its buyer -" you are buying it wrong ".

30. ibend

Posts: 6747; Member since: Sep 30, 2014

apple is never wrong afterall...

18. Tizo101

Posts: 545; Member since: Jun 05, 2015

So the ultimate answer is that our battery is cheap and it degrades quickly lol

31. ibend

Posts: 6747; Member since: Sep 30, 2014

and an aswer that explain why it's battery capacity so small..

36. andriodfanboy1

Posts: 168; Member since: Jul 22, 2014

So in the end its apple or Sammy no can really get right this battery tech nor they still completely understand it

50. tedkord

Posts: 17362; Member since: Jun 17, 2009

So long as they're fixing the problem free of cost, then it's not an issue.

57. sissy246

Posts: 7120; Member since: Mar 04, 2015

62. bubbadoes

Posts: 1225; Member since: May 03, 2012

apple has figured out the problem in a month along with A fix while samsung is still releasing a phone everyday and not knowing or having a fix for the note7 other than total recall and banned from all flights in the US. OBYW. they will tell fans a later date what happened

71. sissy246

Posts: 7120; Member since: Mar 04, 2015

"Samsung is still releasing a phone everyday and not knowing or having a fix for the note7" What the heck are you talking about? The note 7 is Not still being released

104. RebelwithoutaClue unregistered

I knew it, Apple and full of air

105. sissy246

Posts: 7120; Member since: Mar 04, 2015

What happened to all the replies on this article PA I am only showing 13 and it should be 107

106. Skimshaddy

Posts: 126; Member since: Feb 23, 2016

iBomb!

* Some comments have been hidden, because they don't meet the discussions rules.

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