How to find out if your Apple iPhone 6s is eligible for a free battery replacement

How to find out if your Apple iPhone 6s is eligible for a free battery replacement
A week and a half ago, we told you that Apple was offering a free battery replacement to certain Apple iPhone 6s models that were produced in September and October 2015. At the time, Apple posted on its support website that those with the device could bring it in to an authorized Apple repair shop or an Apple Store, and find out whether their unit qualifies for a free battery replacement.

Now, Apple has revamped the page on its website to include a "serial number checker." Type in your iPhone 6s' serial number and you will quickly learn if your phone is among those possibly affected by this issue, which could cause the battery to suddenly fail. The serial number of an iPhone can be found by going to Settings > General > About.

If your iPhone 6s was produced during the time period that suggests a problem with the battery, you need to back up your data to iCloud or iTunes, disable Find My iPhone, and erase all data and settings. This is accomplished by going to Settings > General > Reset > Erase all Content and Settings. Once these things are done, you can bring the device to an authorized Apple repair shop, or an Apple Store.

Phones eligible for a free battery replacement must be in good working condition. Those with a screen cracked so badly that it interferes with the battery replacement, might have to replace the screen first before getting the battery exchanged. According to Apple, in some circumstances there could be a cost associated with the swap.

If you paid to have the battery on your iPhone 6s replaced, you can request a refund from Apple. The iPhone 6s free battery replacement program runs until the third anniversary of the date of the handset's first sale. That means that it should run into September 25th 2018.

To get to the "serial number checker" for your iPhone 6s, click on the sourcelink.

PhoneArena is on Instagram. Follow us to stay updated with fresh news and flashy media from the world of mobile!


source: AppleSupport via MacRumors

Related phones

iPhone 6s
  • Display 4.7 inches
    1334 x 750 pixels
  • Camera 12 MP (Single camera)
    5 MP front
  • Hardware Apple A9 APL0898
    2GB RAM
  • Storage 128GB, not expandable
  • Battery 1715 mAh
  • OS iOS 13.x

FEATURED VIDEO

Latest Stories

This copy is for your personal, non-commercial use only. You can order presentation-ready copies for distribution to your colleagues, clients or customers at https://www.parsintl.com/phonearena or use the Reprints & Permissions tool that appears at the bottom of each web page. Visit https://www.parsintl.com/ for samples and additional information.
FCC OKs Cingular's purchase of AT&T Wireless