How to find out if your Apple iPhone 6s is eligible for a free battery replacement

How to find out if your Apple iPhone 6s is eligible for a free battery replacement
A week and a half ago, we told you that Apple was offering a free battery replacement to certain Apple iPhone 6s models that were produced in September and October 2015. At the time, Apple posted on its support website that those with the device could bring it in to an authorized Apple repair shop or an Apple Store, and find out whether their unit qualifies for a free battery replacement.

Now, Apple has revamped the page on its website to include a "serial number checker." Type in your iPhone 6s' serial number and you will quickly learn if your phone is among those possibly affected by this issue, which could cause the battery to suddenly fail. The serial number of an iPhone can be found by going to Settings > General > About.

If your iPhone 6s was produced during the time period that suggests a problem with the battery, you need to back up your data to iCloud or iTunes, disable Find My iPhone, and erase all data and settings. This is accomplished by going to Settings > General > Reset > Erase all Content and Settings. Once these things are done, you can bring the device to an authorized Apple repair shop, or an Apple Store.

Phones eligible for a free battery replacement must be in good working condition. Those with a screen cracked so badly that it interferes with the battery replacement, might have to replace the screen first before getting the battery exchanged. According to Apple, in some circumstances there could be a cost associated with the swap.

If you paid to have the battery on your iPhone 6s replaced, you can request a refund from Apple. The iPhone 6s free battery replacement program runs until the third anniversary of the date of the handset's first sale. That means that it should run into September 25th 2018.

To get to the "serial number checker" for your iPhone 6s, click on the sourcelink.

PhoneArena is on Instagram. Follow us to stay updated with fresh news and flashy media from the world of mobile!

source: AppleSupport via MacRumors

Related phones

iPhone 6s
  • Display 4.7" 750 x 1334 pixels
  • Camera 12 MP / 5 MP front
  • Processor Apple A9 APL0898, Dual-core, 1840 MHz
  • Storage 128GB
  • Battery 1715 mAh(14h 3G talk time)



1. Mxyzptlk unregistered

Good Apple is doing battery replacement for the devices affected.

4. ibend

Posts: 6747; Member since: Sep 30, 2014

good apple also doing free replacement for iPhone affected by touch desease.. not

2. Finalflash

Posts: 4063; Member since: Jul 23, 2013

I like how they make the titles all nice and flowery for Apple's problems. "Apple giving away free batteries for iPhone 6s", then deep in the article in some obscure corner they'll mention "VERY small numbers of iPhone 6s batteries MIGHT be defective". Something goes wrong on Android the headline is more like, "MANY android phones have been CRIPPLED by EXTENSIVE battery PROBLEMS". This is then followed up with passing references to the source article about the replacements and free goodies.

14. AlikMalix unregistered

Are you reading the same article as the rest of us?

3. trojan_horse

Posts: 5868; Member since: May 06, 2016

Though Apple is kinda late in acknowledging and replacing the batteries of the iPhone 6s units affected, it's still a somewhat better move than charging it's customers $150 for fixing the Touch Disease issue of the iPhone 6 Plus, which was a design flaw by the same Apple. Charging money to repair a damage which they caused in the first place... SMH

5. submar

Posts: 713; Member since: Sep 19, 2014

That's what Apple wanted.

15. cnour

Posts: 2305; Member since: Sep 11, 2014

At least they are repairing the SAME phone and return it to you not like the others.

8. AlikMalix unregistered

That's funny, my phone is on the list, but I'm not having any battery problems. Do you guys think I should get it replaced or wait till I have a problem. I mean I have till the end of 2018 to get this done.

11. Tech-shake

Posts: 213; Member since: Nov 14, 2016

Yeah me too, I don't know if I should do it or not. I keep my phone for more than 2 years usually and I am afraid that this issue will eventually affect me....

18. ibend

Posts: 6747; Member since: Sep 30, 2014

just wait until it starting to acting up... or until you feel shorter SoT (because battery wear) then replace that old battery for free :D

* Some comments have been hidden, because they don't meet the discussions rules.

Latest Stories

This copy is for your personal, non-commercial use only. You can order presentation-ready copies for distribution to your colleagues, clients or customers at or use the Reprints & Permissions tool that appears at the bottom of each web page. Visit for samples and additional information.
FCC OKs Cingular's purchase of AT&T Wireless