While the Sprint version of the Samsung Galaxy S4 was available for some Sprint customers to pick up this past weekend directly from the carrier, we do know that the carrier has a supply issue with the device which explains the email from Best Buy. For the sake of those who pre-ordered the phone from Best Buy, we hope that the unit gets shipped closer to May 9th than May 20th.
If you prefer, you can cancel this order at any time. To do so, please call us at 1-888-BEST BUY (1-888-237-8289). If possible, please have your order number handy.
If we don't hear from you before the order is shipped, we'll assume you still want this item and accept this delay.
Once again, we're sorry for this inconvenience, and we’ll do our best to make things right."-Best Buy