Sprint's CFO sees positive revenue growth and no inventory issues with the HTC EVO 4G
6. herbiederb (Posts: 275; Member since: 28 Jan 2010)
Good for me too!.. it'll be interesting to see if they can really keep up with the demand. EVO SOLD!
2. jrcrow79 (Posts: 477; Member since: 02 May 2008)
lol..for a company with the WORST cs...obviously they have put all their tiny eggs in one basket!..lmao
3. phonedemocracy (Posts: 98; Member since: 30 Sep 2009)
Your eggs are in a tiny basket. Sprint Customer Service is pretty decent now. Not as friendly/good as Verizon, but miles ahead of ATT and T-Mobile.
4. jtucker1987 (Posts: 89; Member since: 06 May 2010)
I've had sprint, AT&T and verizon.....from my own experience I liked sprint and AT&T's customer service the best. Whenever I called verizon the customer support person always seemed to plug some kind of service they had rather than ever helping me but of course this is my experience and is always different from others.
9. comicuser (Posts: 3; Member since: 07 May 2010)
Really? That's weird, as JD Power consistently ranks either T-Mobile or Verizon as tops in customer service...but sprint is miles ahead of T-mobile? Weird.
10. oddmanout (Posts: 442; Member since: 22 May 2009)
I've had vzw, tmo, sprint, and at&t. Regardless of what awards they get, T-mobile's CS is okay but i actually like sprints a lot better. vzw has okay CS too but I've had far more bad experiences with them than I have with sprint. At&t was nothing complain about... but you cant say (as of this day) that sprint has bad CS. It only makes sense that they would greatly improve it seeing that they were known for bad CS... I never have problems when calling. theyre always nice and friendly, I hardly ever experience long hold times, and they resolve my problem quick. I hate calling CS for any carrier but calling sprint isn't so bad. If I had to rate my experiences with each from best to worst it would go something like: Sprint, T-Mo, and then VZW/AT&T. (btw im not just being biased towards sprint because they are my current carrier... I just have better experiences with sprint CS.)
5. Landmarkcm (Posts: 497; Member since: 11 Aug 2009)
I hope they are doing better and glad they came through with the update for my Moment! I think they were my first provider in the 90's and I just recently came back to them they are trying to shed there old image which people may still may have a bad taste in there mouth about but honestly they have the best postpaid deal going for data on my smartphone esp with my discount at least for me. And every time I talk to them they always ask for a survey on there service usually, so they are trying. If they keep it up im sure they will start being profitable again. More people should give them a try way better value then Verizon and you can roam onto Verizon if needed while traveling.
7. BlackberryUser (Posts: 609; Member since: 26 Jun 2009)
I wouldn't advertise no inventory issues, inventory issues create more pre-orders
8. networkdood (Posts: 6330; Member since: 31 Mar 2010)
I read on FIERCEWIRELESS somewhere where SPRINT has said that there will be no shortages when it comes to the EVO 4G.
11. scorpio85 (Posts: 160; Member since: 16 Jan 2010)
Time to buy some stock while its still cheap!
12. Landmarkcm (Posts: 497; Member since: 11 Aug 2009)
hmmm good idea ill have to look into that !!