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Some of Verizon's 4G LTE is OUT; Big Red working to resume service

Posted: , by Alan F.

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Some of Verizon's 4G LTE is OUT; Big Red working to resume service
Verizon engineers are currently hard at work, trying to get the carrier's 4G LTE network up and running after complaints from customers that those with 4G handsets are not sending or receiving data. Verizon says that 3G voice and data are not affected by the outage. Some 4G customers have had their phone shift down to 3G coverage while others have had no service at all. According to Big Red, voice calls and texts are still going through (which brings a sigh of relief to those who voted for their favorite X Factor contestant on Wednesday night, using a Verizon LTE phone to text their selection).

While some are complaining about the loss of 4G data, others have had no problem at all and some have had an intermittent connection to data. And as we said, Verizon is telling everyone that it is hard at work to fix things. If you are a 4G packin' Verizon customer, let us know if you have service tonight, or if your data transmissions are getting caught up in that long traffic jam on Verizon's LTE highway.

source: AndroidCentral

32 Comments
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posted on 07 Dec 2011, 20:28

1. JC557 (Posts: 1103; Member since: 07 Dec 2011)


LTE has been running on my Thunderbolt without fail despite turning off wi-fi to purposely run up my data usage. Yeah, I'm purposely running up my data usage to see if I can finally pass the 2GB just doing what I normally do (I'm on Unlimited).

posted on 07 Dec 2011, 20:30

3. JC557 (Posts: 1103; Member since: 07 Dec 2011)


I forgot to mention: I'm in NYC.

posted on 07 Dec 2011, 21:43

20. dinzle (Posts: 21; Member since: 03 Dec 2011)


Im still on the unlimited plan and i have no remorse for using 4g i use it instead of wifi because it is so much faster. i have gone through 6 gigs and only half way through the month. I hope they don't still bottleneck unlimited users. also data was down in the boston area thus afternoon but was back up by 7:00 so no harm done for me.

posted on 07 Dec 2011, 20:29

2. eRoesboss (Posts: 3; Member since: 07 Dec 2011)


HTC thunderbolt. phone was totally out till I got 3g about a hour ago.
otherwise LTE is still down. Portland OR

posted on 07 Dec 2011, 20:42

7. hello (Posts: 25; Member since: 21 Jan 2011)


me too. but in NY

posted on 07 Dec 2011, 23:18

27. tuminatr (Posts: 682; Member since: 23 Feb 2009)


I had LTE in saint paul,MN tel about 3pm and then only 3g tel about 8pm

posted on 07 Dec 2011, 20:31

4. i3izkit311 (Posts: 28; Member since: 17 Oct 2011)


Out of service in South Florida. Had this issue happen starting Sunday and they told me that it was just my phone...

posted on 07 Dec 2011, 20:34

5. Ralston1983 (Posts: 65; Member since: 03 Feb 2011)


Yeah I'm in northern nj and my service has been down since around noon.

posted on 07 Dec 2011, 20:38

6. scvzw2 (Posts: 32; Member since: 20 Jun 2010)


Service was down on my Razr earlier but its back now
Greenville, SC

posted on 07 Dec 2011, 20:43 5

8. jacky_luvsjrod (Posts: 53; Member since: 26 May 2010)


It must suck for verizon customers that fall back to slooow evdo rev A. Thats the only problem with verizon . With at&t which may not have alot of LTE coverage when u go out of the LTE Coverage area u fall back to hspa+ which is much faster than evdo revA . I been able to get up to 14 mbps on at&ts hspa+ something my friends cant get on verizons 3G.

posted on 07 Dec 2011, 20:51 1

10. Synack (Posts: 666; Member since: 05 Jul 2011)


You will never ever ever see 14Mbps with HSPA+. You won't even see 5Mbps. Yes your HSPA+ is faster than Verizon's 3G but you're still on the worst network with the worst customer service 2 years running now.

posted on 07 Dec 2011, 21:07 4

16. jacky_luvsjrod (Posts: 53; Member since: 26 May 2010)


Someone is on denial ;P haha yes on my LG nitro i have hit up to 14 mbps in hspa+ speed varies i sometimes get 8,11,10 i ALWAYS get more than 5 actually i have never gotten 5........i always get more. Look it up on youtube im not the only one getting them speeds on at&ts hspa+ .. on LTE i have gotten up to 50 mbps only thing that sucks is that in my area theres only at&t LTE in a few parts of town . But it dnt matter cuz at&t has great hspa + coverage everywhere else so i get 8 or more mbps everywere else in town so its all good.also one thing i noticed on my atrix i had before the highest i got was 6 mbps .. i dont know what the lg nitro has that even on hspa+ im able to get 10 or more mbps something i couldnt do with my atrix that i still dont understand?. Worse network eh that depends were u live my area at&t works just as good as verizon i never had 1 dropped call. Obviously that always depends on were u live. Worse customer service well i never had any bad experiences with at&ts customer service they always nice and helpful. Everytime i walk in an at&t store they always greet me at the door and tell me if i need help unlike the 3 verizon stores i been too they rude and dnt even tell u if u need help i felt stupid walking around the store they just looked at me with a wtf do u want face and gave me there backs and completly ignored me so go figure ...

posted on 07 Dec 2011, 22:41 1

23. networkdood (Posts: 6267; Member since: 31 Mar 2010)


Umm, yeah, you can get 15Mbps with HSPA+ - I saw a VIVID at work get that and I do not live in a 4G LTE AT&T or VERIZON area.
HSPA+ is a huge advantage over VERIZON....for now.

posted on 07 Dec 2011, 20:52

12. omarc26 (Posts: 357; Member since: 05 Dec 2009)


Yea i agree verizon is great and all but its still a letdown when they fall back to revA because its soo slow i know cuz i had verizon before there 3G is slow . They should of at least upgraded to evdo revB ..it would of been faster ..

posted on 07 Dec 2011, 21:08

17. JC557 (Posts: 1103; Member since: 07 Dec 2011)


I get a more reliable stream of data on EVDO than HSPA when I had AT&T. Also while using EVDO I had no problem, lag or delays loading youtube videos or using Sound Hound and web browsing is not even noticeably slower than HSPA. Before jumping on my family's Verizon Family Plan I kept my AT&T service just in case since I travel around the country a lot.

posted on 07 Dec 2011, 20:46

9. RORYREVOLUTION (Posts: 2985; Member since: 12 Jan 2010)


This was affecting LTE phones despite if they were on 4G or just 3G. My roommate couldn't use 3G at all. I told him to take out his sim card and then power off his phone. Put the sim card back in and then power it back on. It actually worked and he was able to get back 3G.

posted on 07 Dec 2011, 22:42

24. networkdood (Posts: 6267; Member since: 31 Mar 2010)


I did see 1X briefly today, until I power cycled....around 2PM PST it occurred - hmmm....

posted on 08 Dec 2011, 00:46

30. RORYREVOLUTION (Posts: 2985; Member since: 12 Jan 2010)


Yep that happened here too. Really glad that it was resolved.

posted on 07 Dec 2011, 20:52 1

11. Synack (Posts: 666; Member since: 05 Jul 2011)


Verizon better fix this tomorrow, I need my Nexus.

posted on 07 Dec 2011, 20:52

13. CalebHyles (Posts: 1; Member since: 07 Dec 2011)


4G's out in Montgomery, AL it seems. Then again, my Samsung Stratosphere always seems to have connectivity issues, even with 3G. Anyone else questioning their Stratosphere purchase?

posted on 07 Dec 2011, 23:11

26. wlrottge (Posts: 7; Member since: 19 Nov 2011)


In MGM. Wife had Strat for a day (didn't like smart phone). That sucker hit 32Mbps 2x on Chantilly!

Slick phone generally, poor execution of the form factor.

posted on 07 Dec 2011, 20:58

14. willywill_evo (Posts: 162; Member since: 05 Jan 2011)


thunderbolt owners...the stock oem htc rezound battery fit in the thunderbolt...upgrade now its on sale for $20 throught verizon it will be the best $20 you will ever spend no special back cover needed...trust me

http://forum.xda-developers.com/showthread.php?t=1353300

posted on 07 Dec 2011, 21:04

15. ssjdarkwing (Posts: 4; Member since: 16 Oct 2011)


No 4G here in Kansas City. So after almost a month of 4G service here in KC. We have an outage.

posted on 07 Dec 2011, 21:42

18. N.Reynolds (Posts: 257; Member since: 15 Feb 2011)


Mine went down. For 5 minutes and then it was back up. As long as this doesn't happen on the regular I'm cool with it.

posted on 07 Dec 2011, 21:43

19. vantenkiest (Posts: 308; Member since: 20 Apr 2011)


pittsburgh pa last night on 4g i got .3mbs i was confused. normally get 9.7+ up to 15mbs down here

i hope it gets resolved soon

posted on 07 Dec 2011, 21:45 1

21. Uzzelien (Posts: 131; Member since: 22 Feb 2011)


How long till big red blames lightsquared for interference?

posted on 07 Dec 2011, 21:50

22. Jeremyt727 (Posts: 5; Member since: 11 Oct 2011)


So my guess is that this is exactly what's holding up on the Galaxy Nexus.. Wonderful!

posted on 07 Dec 2011, 22:45

25. cappy718 (Posts: 25; Member since: 31 Aug 2011)


Something is going on with VZW and Moto....the Bionic is plagued with bad connections and I cant hardly see if I am due for an OTA without that saying its unavail to even check...there is more to this folks. Dont know what it is, but it is something...

posted on 07 Dec 2011, 23:58

28. souleater93 (Posts: 86; Member since: 20 Mar 2009)


Phoenix, AZ had no 3G available to the thunderbolt or Droid Charge from what me and my mom were experiencing. Also it seemed like the text/talk features were not responding properly either. We've talked to Verizon about a reimbursement like in the past time, but they will not give credit on the accounts anymore. The most they can offer is extra minutes. The tech support person we talked to said they will not give out credits for "technical issues" anymore.

posted on 08 Dec 2011, 00:14

29. GNex4G (Posts: 1; Member since: 08 Dec 2011)


4g is back in southern maryland

posted on 08 Dec 2011, 00:54

31. kpfirefighter (Posts: 160; Member since: 20 Sep 2011)


So it begins! Another "BIONIC" situation. Just because 4G is down in some places is no reason not to launch the phone!
The problem is getting fixed so people would be happy to have the phone and wait until the problem is fixed and updated.
But! no lets delay the f**king phone two months!

posted on 08 Dec 2011, 03:52

32. xmusicianguy (Posts: 96; Member since: 13 Jul 2011)


Was down for me from tennessee to illinois. Came back Bout 2 hrs ago. Working fine in Wisconsin now.

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