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SanDisk says it produced some bad 32GB and 64GB microSD cards

Posted: , by Alan F.

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SanDisk says it produced some bad 32GB and 64GB microSD cards
A little bit after the turn of the year, a Samsung Galaxy S III owner complained that his expensive class 10 32GB SanDisk microSD card stopped being recognized by his 16GB Samsung Galaxy S III. So he decided to speak with a Samsung representative via an online chat and told him how the card had been ejected one day, and not recognized by his phone the next day and added that he had read about similar problems being experienced by other Galaxy S III owners. Instead of responding to his issue, the Samsung rep merely told him not to believe everything he reads about on forums. Nice response, eh? Another Samsung Galaxy S III owner wrote that the same model SanDisk 32GB microSD card would continuously remount, which would force it to be rescanned and in the process, kill the battery.

SanDisk has had some problems with its 32GB and 64GB microSD cards

SanDisk has had some problems with its 32GB and 64GB microSD cards

After that ridiculous response by Samsung, The Register, based in the U.K., spoke with SanDisk and the honesty was quite refreshing. The card manufacturer admitted to a problem in the production of a small number of its 32GB and 64GB microSD cards. The manufacturing problem has already been repaired. If you have a SanDisk card that is failing, whether it is on the Samsung Galaxy S III or any other device, you can contact the company and receive a replacement.

Has any one out there suffering with a SanDisk microSD Card? Drop us a comment in the box below and let us know what happened. You will feel much better getting it off your chest.

"SanDisk has been made aware of potential product issues involving a very small percentage of its 32GB and 64GB SanDisk Mobile Ultra microSD cards. Under certain circumstances the cards may lock up and the card becomes inaccessible. The issue has been identified and a manufacturing fix has already been put in place. SanDisk stands behind its products and any customer who experiences this issue with the microSD cards cards is asked to contact the SanDisk support center for a resolution immediately."-SanDisk

source: AndroidCentralforum via TheRegister

55 Comments
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posted on 18 Mar 2013, 12:46 2

1. manojwarrior (Posts: 5; Member since: 24 Dec 2012)


dont like the sanDisk...

posted on 18 Mar 2013, 12:48 3

2. xperiaDROID (banned) (Posts: 5629; Member since: 08 Mar 2013)


WHAT?! I'm using SanDisk's micro SD card!

posted on 18 Mar 2013, 17:51 1

19. dickwyn (Posts: 621; Member since: 07 May 2012)


me too i'm using the mobile ultra but i'm having the 8GB one

posted on 24 Mar 2014, 14:37

46. xM132x (Posts: 1; Member since: 24 Mar 2014)


Me too! Oh wait, I was, because it broke nearly 150 of my photos and switched itself to read only mode. Thanks Sandisk, I'll never buy your little piece of 64 GB sh*t again.

posted on 18 Mar 2013, 12:53 1

3. Jurdiales (Posts: 133; Member since: 10 Oct 2012)


Soo... this is a recall? The note says about class 10 microSD cards, but what about class 4 32GB? Are affected too?

posted on 19 Mar 2013, 21:10

31. rawlgnd19 (Posts: 15; Member since: 08 Sep 2011)


i have a 32 gb class 4 and ive had similar problems and i own an S3 =[. class 4 might be included

posted on 18 Mar 2013, 12:57 1

4. ryq24 (Posts: 751; Member since: 17 Oct 2011)


How will you know what class of sandisk memory card you have bought? Is it written on the package?

posted on 18 Mar 2013, 13:02

5. tedkord (Posts: 12857; Member since: 17 Jun 2009)


Its on the packaging and in the card itself.

posted on 19 Mar 2013, 13:25

29. mafiaprinc3 (Posts: 570; Member since: 07 May 2012)


its on the card it self,u will see a "c" with a number in it. similar to "C4"

posted on 18 Mar 2013, 13:10 8

6. pixelado (Posts: 130; Member since: 16 Feb 2013)


That was one hell of a mediocre answer by the samsung rep, but at least he didn't tell the customer he was "holding it wrong".

posted on 18 Mar 2013, 13:37

7. rusticguy (Posts: 2828; Member since: 11 Aug 2012)


So is the current issue with XZ reported to be dying recently related to this?

posted on 18 Mar 2013, 13:40

8. mholeydroid (Posts: 13; Member since: 02 May 2012)


i had a 32gb micro sd that every once in a while wouldnt let me get into my gallery because one picture was corrupt. I deleted the file and i was able to access my gallery again. then two months later the card wasnt recognized by my 16gb s3. i tried to load it on my computer to transfer some of the files and it didnt even work in my computer. Definitely contacting sandisk

posted on 18 Mar 2013, 13:54 1

9. TheMan (Posts: 493; Member since: 21 Sep 2012)


I don't blame the customer service rep. "I read it online" is a mantra heard daily and many cannot discern fact versus speculation.

posted on 18 Mar 2013, 14:03

10. NekSingh (Posts: 2; Member since: 18 Mar 2013)


I was having problems with my sd card around xmas time last year but it seems to have sorted itself out. Havent had any unmount or error messages for about 2 months now...

posted on 18 Mar 2013, 14:54

11. rasinhussy (Posts: 88; Member since: 28 Dec 2008)


Bought a 32GB card before Christmas and worked great on my DROID RAZR M. Bought a Note 2 about a month ago, worked for a while then it just died. I wouldn't read on my computer or any other phone.

In the process of getting a replacement.

posted on 18 Mar 2013, 15:27 3

12. Planterz (Posts: 2106; Member since: 30 Apr 2012)


Nice way to build a strawman argument against Samsung. Take an out-of-context "quote" from one side of an alleged conversation with a rep, and blame them for a problem that has nothing to do with them. A customer complaining about an issue with his memory card, and the rep saying that he shouldn't believe everything he reads on the internet is a complete non sequitur. If this conversation even took place, there's a lot missing here. Is there a full transcript of the conversation? Or is the author of this "article" just pissing in the wind? This article should be about the possibility of having a bad micro SD card, yet the author has devote half his "article" to get his digs in against Samsung, which has zero responsibility in this matter.

I don't know Adam F. from shinola, but it's clear that either he has some unjournalistic biases against a certain company(ies), or he's completely clueless. Check your sources, cite your sources, qualify the statements, provide context, and remain objective before you spew a bunch of ignorant drivel all over a website that some people, despite certain articles, trust and respect for their tech news.

posted on 18 Mar 2013, 15:35

14. roscuthiii (Posts: 2227; Member since: 18 Jul 2010)


Okay then, it wasn't just me that got that feeling.

posted on 18 Mar 2013, 15:33 1

13. roscuthiii (Posts: 2227; Member since: 18 Jul 2010)


Sheesh. Samsung and it's products are mentioned so much in this article you'd almost think the writer was attempting to associate Samsung with the SD card problem in the readers' minds here instead of SanDisk.

posted on 18 Mar 2013, 16:34

15. regbone (Posts: 3; Member since: 17 May 2012)


got a 32g class 4 memory card for my trip back in august of 2012 and the 2 week trip i had taken over a hundred photos of everywhere i went in NY from Mahattan, to Syracuse, Buffalo, Niagra falls, Saratoga. The last day of my trip my phone said it couldn't read my card and so I took it out and put it back in and it still didn't read it. Then when i arrived at the airport it said it could read the card, but all my photos were gone. EVERY SINGLE ONE!!!! I tried those recovery things online, but none of them work. Does anyone know how i could recover those photos or if it is even possible???

posted on 18 Mar 2013, 16:37

16. regbone (Posts: 3; Member since: 17 May 2012)


by the way i don't feel better about getting it off my chest. it brings back the hurt i felt because of all the wedding pics i had from my trip as well.... i haven't used the sd card since just because i didn't want a repeat of what happend.

posted on 18 Mar 2013, 16:55

17. Xeriffs (Posts: 11; Member since: 17 Sep 2012)


I have a 32Gb Class 10 SanDisk micro SD card and mine got corrupted and I lost EVERYTHING. I was furious. I kept all my music, photos, videos, backups, all on that SD card. Some pictures will also randomly become corrupted. I purchased it from SanDisk because I trusted their quality and I will not make the same mistake again.

posted on 18 Mar 2013, 16:56

18. Twisted247 (Posts: 282; Member since: 12 Oct 2012)


I've had a class 10 Samsung 32GB card start mounting and dismounting till it died... pissed me off. Went it and grabbed a 64 gig and I sure add he'll hope it doesn't act up, it hasn't yet.
*knocks on wood.

posted on 18 Mar 2013, 17:55

20. k1ng617 (Posts: 264; Member since: 13 Oct 2009)


Yea I heard about this when I was buying my 64gb ultra. I read A LOT of negative comments about cards dying in less than a few months. Do you have a serial # range of some sort so we can tell which ones might be affected?

posted on 18 Mar 2013, 19:15

21. joey_sfb (Posts: 6252; Member since: 29 Mar 2012)


I do encounter problem with one sd card i got from the grey market. Intermittent reading/write error. Format the card and problem still persist.

From then on, i only buy SD Card from authorise dealer which normally cost a bit more.

So far no problem from authorise dealer purchased SD Card. I use it with my pocket camera and my cell phone.

posted on 18 Mar 2013, 20:36

22. thachlel (Posts: 75; Member since: 20 Apr 2012)


So I'm lucky, have mobile ultra 64 on note2 for months now. Have been worked fine! A lot hd videos n only 2gb available.

posted on 30 Jul 2013, 17:20

37. DarkStitch (Posts: 3; Member since: 30 Jul 2013)


Good luck! I hope you don't have any problems.

posted on 18 Mar 2013, 20:37

23. dexter_jdr (Posts: 1163; Member since: 28 Jun 2012)


"the Samsung rep merely told him not to believe everything he reads about on forums" LOL

--why thank you Samsung, i will now enjoy my rejected SD card ♥

posted on 18 Mar 2013, 23:45 1

24. Madarres (Posts: 12; Member since: 30 Mar 2012)


i have im really really glad you guys posted this i was defeated on this issue until now

posted on 19 Mar 2013, 00:15

25. lnh62 (Posts: 1; Member since: 18 Mar 2013)


This happened with my Samsung GS3 & SanDisk 32 GB card. SanDisk was great about replacing the card quickly. Seemed like a good company to deal with.

posted on 19 Mar 2013, 00:30

26. gogowho (Posts: 37; Member since: 12 Mar 2013)


I don't know 64GB is also effected. I should be worried.

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