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Microsoft apologizes for late delivery of Nokia Lumia 1020 with $150 gift cards

Posted: , by Alan F.

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Microsoft apologizes for late delivery of Nokia Lumia 1020 with $150 gift cards
Nothing says 'I'm sorry' better than cash. Microsoft has sent out some emails to those who pre-ordered the camera-centric Nokia Lumia 1020, but won't receive their new camera phone until next month. To soothe the injury (to the purchaser's soul, we assume), Redmond is sending out $150 gift cards to those who thought that they were pre-ordering the device in a timely fashion, only to find out that the economic laws of supply and demand don't work when there is no supply and the price is fixed.

The gift card does have some requirements. You can't use it at Tiffany's for example (not that $150 pays for anything but sales tax in that store) nor can you use it at IHOP for a late night dinner of chocolate chip pancakes. The card must be used at the Microsoft Store online.

One person who pre-ordered the Nokia Lumia 1020 on July 18th just heard from Microsoft that his handset will be shipped on August 1st which isn't too bad considering that there was no way of telling when his unit would be released. Hopefully that date will apply to a large number of those who are still short one Nokia Lumia 1020, but are $150 richer.

Microsoft is giving $150 gift cards to those whose pre-ordered Nokia Lumia 1020 is delayed

Microsoft is giving $150 gift cards to those whose pre-ordered Nokia Lumia 1020 is delayed


source: WMPoweruser

13 Comments
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posted on 30 Jul 2013, 14:08 2

1. TakashiDeo (banned) (Posts: 26; Member since: 20 Jul 2013)


lol lol....

posted on 30 Jul 2013, 14:11 18

2. Credo (Posts: 685; Member since: 19 Apr 2012)


Update your OS Microsoft instead of apologizing .....

Best regards!

posted on 30 Jul 2013, 16:19 3

8. fanboy1974 (Posts: 1109; Member since: 12 Nov 2011)


Their still waiting for customer feedback. Oh wait, what customers.

posted on 30 Jul 2013, 20:21 2

9. akki20892 (Posts: 3261; Member since: 04 Feb 2013)


Why they can't make WP os like windows 8. Com'on ms u have to fast.

posted on 30 Jul 2013, 23:59

10. EXkurogane (Posts: 863; Member since: 07 Mar 2013)


Order a 1020, get a free 520 (well, equivalent of $150), not bad by all means...
But i agree they need to speed up the updates.

posted on 30 Jul 2013, 14:29 3

3. mobi_user (Posts: 105; Member since: 18 Jun 2013)


Who runs Nokia now. I though people ordered Nokia phone.

posted on 30 Jul 2013, 15:00 2

4. daniel_bargs (Posts: 323; Member since: 27 Nov 2010)


Is Nokia and Microsoft the same company? Why is MS the one apologizing? MS also gave gift cards when Nokia should be the one giving out.

posted on 30 Jul 2013, 16:17 8

7. quakan (Posts: 1140; Member since: 02 Mar 2011)


No MS is the one who should be apologizing. The buyer purchased the 1020 from the Microsoft Store and because of that it makes Microsoft the responsible party for the delay since they received money from the buyer.

Read the first sentence in the email. It says, "Thank you for ordering your Nokia Lumia 1020 Windows Phone from Microsoft Store." The last two words are key.

posted on 31 Jul 2013, 02:08

11. daniel_bargs (Posts: 323; Member since: 27 Nov 2010)


Wishing you have see the article that says there are no enough supply of parts for the new Lumia 1020.

posted on 30 Jul 2013, 15:21 2

5. PK1983 (Posts: 164; Member since: 08 Aug 2012)


So $150 towards a Windows 8 computer that is far worse than a Windows 7 computer.
Plus I will still have to kick in several hundred dollars.

Any Zunes lying around?

No thanks.

posted on 30 Jul 2013, 16:11 2

6. fanboy1974 (Posts: 1109; Member since: 12 Nov 2011)


"but won't receive their new camera phone until next month"

Now that's funny. Maybe they can take the $150 and use towards a real smartphone.

posted on 31 Jul 2013, 02:43

12. itsdeepak4u2000 (Posts: 2341; Member since: 03 Nov 2012)


Enjoy your $150 gift cards buddy. :)

posted on 31 Jul 2013, 03:09

13. BraggingBob (Posts: 24; Member since: 17 May 2013)


Microsoft needs to get their app together.

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