Palm Pre User Reviews
Please note that each user review reflects the opinion of its respectful author and not of PhoneArena.
I love mine, all the apps and multitasking is awesome - the thing is stout too, i pulled into my apt complex the other day and there was some baby mamma drama goin on, the lady asked to use my phone and that tool knocked it out of her hand - only scratch was on the back cover, thing still runs like a champ, my 2 yr old spilled some soda on it too, never had a problem, my wife has one too and, once again, our 2 yr old knocked hers into the toilet - we put it in some rice for 2 days, took it out, runs great, love this phone!I think that the battery life could be better - the video quality is pretty good too, I was pretty suprised. There could be some more applications, games and such, but its pretty good for right now. The OS is super easy to use - like access to change to wi-fi and blue tooth - super simple.
4 out of 8 people found this review helpful.Report
had phone for almost 30 days. overall, good features to phone. Lots of negatives (mostly sw issues), but i would have been able to overlook them if sprint didn't suck so bad. i'm a vzw customer trying out sprint because of pre and great price, but damn... felt like i was back in 2000 with all the dropped calls and roaming i entered in NYC/Long Island/CT area. can't put up with that, so returning the phone and cancelling sprint. when roaming, you can't use data... why have a data phone??? also, you lose nav functions. when it comes out on vzw later in the year, i may reconsider. hopefully the sw fixes will be made and needed hw updates. by then, may be better phones out then...
more cons (couldnt fit in list below):
-phone gets red hot after 15 min call and then gets unresponsive. prob cause sprint service sucks and has to use higher power. - can't open up multiple IM clients... Restricted to 1 that makes it annoying to chat with mult ppl. -moving the cursor around using orange key or shift key is often very finicky- i like the idea it just doesn't work the best -cant copy text in old text msgs received- can only copy current msg text being written. -cant get status of txt msgs: e.g. Was it successfully sent? Received? -when composing emails and entering recipients, only contact names are matched. E.g. I started typing in an email address and it did not match it to the contact that has that email address. Email client should match contact name, email, and phone number....
8 out of 13 people found this review helpful.Report
Best Phone ever
i left my iphone for the pre and i dnt regret it i love my pre!!
5 out of 9 people found this review helpful.Report
PRE VS BB STORM AND IPHONE
This phone is the best phone i ever had...it does more things than i have seen any phone do. I have played with the iphone and the bb storm...neither phone compares across the board. The bb storm with its click and its 8,000 problems cant compare. The only big thing the iphone has on the pre is the 8,000 apps. But I hope everyone remembers that this is the 3rd Iphone to come out and the the storm 2 is coming out. This is the 1st PRE TO COME OUT. ANY PHONE THAT COMES OUT WITH THE TECHNOLOGY THAT THIS PHONE HAS THERE IS GOING TO BE PROBLEMS. CAUSE IF NOT THEY WOULD NOT BE COMING OUT WITH THE 3RD IPHONE OR THE 2ND BB STORM. SO PLEASE ANYBODY THAT TRASHES THIS PHONE GIVE ME A BREAK YOU SOUND FUNNY. This phone will have its updates and it will be even better. I love everything about this phone other than the battery life but im sure that will be fixed soon. OH ONE MORE THING THE PHONE IS ONLY 2 WEEKS OLD
6 out of 8 people found this review helpful.Report
Best Phone ever
i bought the pre right when it came out with another 60 people this phone is so responsive i love the keyboard since i switch from an iphone 3g but everything works great on the phone it can multi task really good and the 3 mp camera takes good pics even in the night and i love the gestures there really intuitive and fun to use plus the Internet is so fast! it loads the same as my laptop and great call quality good reception plus the app catalog with 15 apps and growing cant wait plus the wireless charging is so cool and it syncs with i tunes also its really smooth and has all the features you want and you can even put your music as ring tones I LOVE MY PALM PRE plus it feels so good in your hand its so small ..defently a good upgrade from my iphone 3g
8 out of 9 people found this review helpful.Report
What a brick totally disappointed!!!!
Palm and Sprint suck. I cant get service in my house. Touch screen is glitchy as hell. When i called customer service no one could help me. The store doesnt have one for me to exchange. I ported from att. I shoukld have upgraded to the 8900 or the Samsung Jack. It's like they took the HTC Touch and put poopoo Palm software and a clustered key board. Ihit 3 buttons each time i try to hit one! i am going back to AT&T ASAP!!!
Do not go to sprint its a TRAP!!!
VZW and other carriers should abandon any plans to go with this phone once sprints exclusivity runs up. . .
8 out of 111 people found this review helpful.Report
LOVE the Pre
Had my Treo 755p for 2 1/2 years. I was hesitant to get the Pre. Reviews I had read about synching data, lag, etc. made me leary. I activated it 10 days ago and couldn't be more pleased. This is the greatest leap forward in phone ownership I've had in 10+ years of cell phone ownership. The whole set up of the phone was completely easy. Using the one time data transfer, I chose google, and all my contacts and calendar items seamlessly moved into the Pre. Texting is fabulous, including sending of photos via text. Setting up email accounts was a non-issue; the phone does it automatically after you put your password in. I have bought several apps, and am loving every minute of using the phone. You will get used to the keyboard.
7 out of 12 people found this review helpful.Report
Bought Pre on Day 1, now swapping to Samsung Moment
My other half and I got our Pre's the day they came out. This phone was over-hyped in my opinion. It's slow. That's my biggest annoyance with it. I would be trying to make a call and I'm wondering what the hell it's doing, so I hit the on-screen phone button again. Guess what? It just hung up the call that I was starting! I wanted to pull my hair out over that. Every application is slow except the web. It had a terrific web browser. It was faster than any other mobile browser I have used. Other than that, I got to where I hated this phone. Calendar is terrible. It is very slow. If you had to go to a date in the future (or even the next day for that matter), it would take probably five seconds with a blank calendar before it would start showing the events for that day. (That comes back to it being slow.) The calendar was terrible in other ways too, such as you could only snooze the appts for 5 minutes. What good is that?? Palm updated this four times in the time I had it and I saw no performance increase. I even did hard resets several times to make sure that I wasn't doing something to slow it down. I don't see how this phone can get such high ratings when they rate the Samsung Moment so low. I have been using that for a week and it is awesome. Apps are up as soon as you click...
8 out of 14 people found this review helpful.Report
Feels like using the future
I'm not sure what reviewer Marc is talking about...entire text message conversations can be delted with a single swipe, then confirm. And you can search for contact by typing in one letter. Marc (below doesn't know what he's talking about). Bottom line, if you aren't smart enough to use the Pre, you should probably not be allowed to own a cell phone. All the basic functions of a smart phone (messaging, email, phone, organizer) are very intuitive and user friendly, which is what makes the great.I like that the Pre isn't trying to be an iPhone. Instead, it is more business ready (works great with push exchange, not just gmail) with a few fun apps, instead of a majority of fun apps. It is less of a toy than the iPhone.
8 out of 14 people found this review helpful.Report
Good phone / but lousy business tool
Mike has owned it for less than year before publishing this review
I'm a long time Palm user (more than 12 years... ever since the Palm Pilot Pro)...
Palm used to be THE cutting edged leader in a field of business aimed devices that allowed you to plan meetings / store contacts etc...
''Upgrading'' from the Palm TX I'm really disappointed in this toy ... Because as a phone, It's nice... but face it, a business tool it ain't !! Palm is now just trying to play ''catch up'' with Apple... One more amongst a long pack of rivals.
The good : Sound Quality (phone) / Nice screen... / great picture and video camera / very good MP3 player (impressive speaker quality given it's size + good earphones that come packaged) / Intuitive OS / nice for quick web browsing / (I like the way the MP3 player pauses to let phone calls come through then goes back to MP3...
The bad : Horrible battery life / Small keyboard (you do get used to it, but it's not as nice as Blackberry's) / And for me the killer : The abandoning of Palm Desktop or lack of a decent web based equivalent... That just kills any real use for business... No wonder all major companies are going Blackberry....
In sum : Nice phone, but lousy business tool.... I'm going to buy a refurbished Palm TX to act as a decent agenda and planner... The Pre still pales in comparison with it's predecessor.
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jimmyjack82 has owned it for more than one year before publishing this review
It multitasks well, and is usually pretty quick apps, but it is cheap. The speakers are horrible. I'm on my third phone and it'd driving me crazy. I had to speak to everyone for 2 weeks via speakerphone... Also I love querty keyboards, but this one is just too small. I'm always pressing extra buttons...
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Release day Pre still going strong
I purchased the Pre on Sprint the day it was released and it is still in mint condition. If you treat your phone with care you will not have the oreo effects, slider problems or scratches some have reported. We all know that people usually only write reviews when they are not happy with a product, and fewer bother to write one when they are happy. I assure you there are way more content Pre owners then the small percent that have experience a material problem with their phone as happens.
WebOS is hands down the best OS available and Palm is providing updates averaging every month to make it even better. There are over 2000 apps available which doesn't sound like a lot, but most of what the average person needs is available. If you check out the phone and find there is a specific function missing that you need, most likely there is a patch available that will provide it.
I like the hardware design in that the screen is large enough considering the slide out keyboard and it can still fit in my pants pocket easily, any larger and it might be too bulky. It doesn't have the same feel as the sturdier slate phones, but if you treat it with some care you will be fine.
Don't let the customer service people steer you to an android phone because they know that better, get some hands on time with the Pre and you will be sold.
I'll leave the in depth breakdown of the phones pluses and minuses to the other reviewers, overall for me this phone does...
3 out of 4 people found this review helpful.Report
The Palm Pre is a fantastic phone that continues to impress and grow on me with every passing day. It's a great combination - very good phone, excellent calender and contact organizer, super web browsing experience, and very nice multimedia player (as well as really good camera and video recorder).
While I've seen reviews talking about issues with the hardware, I have a launch day Pre and the hardware is solid. The sliding mechanism has never been problematic, and the screen is beautiful. I purchased and put on a plastic stick-on shield layer which has prevented any scratches. The keyboard takes a few days to get used to, but is very good.
The operating system WebOS is really functional and easy to use. Flipping through open applications as "cards" is really intuitive and makes total sense. When I have an email, txt or notification, the phone has a flashing notification light. Having said all these things, I think the future is what is most exciting about this phone and operating system, as the OS is only in it's first generation (1.4 at time of this writing) and have to be sure that 2.0 and beyond will hold major improvements in both performance and features.
Anyway, the Palm Pre deserves serious consideration by anyone looking for a full feature smartphone. ESPECIALLY given the recent price drops. This thing is a total steal for the money. Give it a try!
6 out of 17 people found this review helpful.Report
not so awesome a tall
I really don't know why phone arena put that so awesome review bwcause i know telephones are better starting by the sony ericsson x2 and finishing whith the htc hd2.I usually conform with them but not this time.I will start be the camera only 3 mp (a god mobile it will have at least 5mp, the runner web os, is not that good i prefer even android, i prefer it doesn't have a qwerty part because is horizontal open, is the bad version of the iphone.It's very heavy for nothing.............
2 out of 11 people found this review helpful.Report
this phone is freaking awsome
to all you haters who say the palm pre is badd just (die) this is the best phone i have ever hadand i have had alot of phone trust me ive had the droid, mytouch 3g, iphone etc. it does everything you want it to theres no match sorry and y do people say its a fat phone its the perfect size you idiots
3 out of 6 people found this review helpful.Report
great phone better than iphone
the palm pre is the best phone I have ever used. I had a iphone 3G for about a year then I switched to the palm pre with sprint and I love all the features such as multi tasking and the qwerty keyboard. the screen is also better then the iphones and fsster then the iphone 3G but not faster then the 3GS. i wish the pre had a better apps as the iphones apps kill palms but with the new 1.4 update coming ouut i think the pre will be better then the 3GS but thats just my opinion. the battery life also does kind of suck on the pre i think because of multitasking. The way the pre interface flows it just makes sense.
4 out of 5 people found this review helpful.Report
I had a palm pre for at least six months. there were plenty of updates since i had it. the latest update changed the performance but not a lot. i wish the screen can be square instead of round corners. the home screen is nothing but wallpaper on it and five icons on the bottom row. the Project Ares developer really doesnt do anything, i wish you can customize than home screen
1 out of 5 people found this review helpful.Report
The Palm Pre is a nice and well balanced phone. I think Palm rushed the phone out before it was truly ready, but in its current state, it is ready for basic use. Power users might want to wait until GPU access is offered, which will improve performance and battery. Key features is Synergy. Palm allows you to pull your information from a cloud, which includes Google, Yahoo, Exchange, facebook, and Linkin. If you prefer not to use the cloud, Palm uses its Palm Profile to keep your information backed up. Next feature is multitasking. It is not the first phone to offer multitasking, but it does it the best. It is the closest thing to being on your desktop. It uses "cards" the same way Microsoft used "windows" in its operating system. I love this system. The one thing I wish they would add is the ability to view two cards at the same time, but I really like the "in yo face multitasking". It is truly unmatched. It has nowhere to go but up. It will only get better.
13 out of 13 people found this review helpful.Report
SPrint fails again
well like every new phone that comes out i have to try it. so i bought the pre after all the glamour and excitement i heard about it and i was disappointed. this phone should not have been made. anytime U want to open any application it lacks to bring it fast. especially when you want to make a phone call going from missed calls its slow ass well. The touch response lags just as much. The hard keyboard on the phone is way to small and most of the time i press the wrong letters and my fingers are not big so this shouldn't be a problem yet it is. The only good things about this phone is the apps that palm has yet most of the apps have no use for anything important. The phones black shiny case leaves marks likes theres no 2morrow and the battery life on the phone does not even last me a half day without having to be recharged again. I wouldn't really recmond this phone to anyone and i have already gone thru 3 of these phones because of different issues they had. On top that all sprints customer service suck and im probably ready to go to another company as soon as i see a new phone i like. If you are still interested in this phone buy and find out the hard way how bad it really is... palm should go back to the drawing board with this one........
3 out of 30 people found this review helpful.Report
I've had a lot of different sprint phones, I've tried pretty much everything at least once excluding the new hero, moment and pixi. The Palm was my absolute favorite. The multi tasking is awesome. The screen's clarity is great and I think all around it is one of the best phones sprint has to offer. I would change the whole ten to fifteen min setup and the fact that in store they have no clue about this phone when it first came out. I got it in a trade and couldnt use it for at least a day because sprint couldn't help me out in store (where the swap was actually done). But sprint customer service sucks anyway. Back to the phone the sliding keyboard feels a bit flimsy and the keys are too small.
5 out of 5 people found this review helpful.Report
Comeback to "comeback to "conflict of interest""
Quote: "I just wanted to make a post to the "conflict of interest" guy. Just a little FYI, on the bottom where it says "PHONE ARENA NETWORK: WEBOS ARENA, ANDROID ARENA" Those are just links to go to the "web os arena site" stop freaking out idiot!................................................................................................... "At the bottom of webosarena.com, it says: "This site is part of the PhoneArena network"If you cannot see the conflict of interest here (a review site, which also run a spesific os site), you don't know the meaning of the saying "conflict of interest". To refrase it: Lets picture a fictive website called mobiledevicereviews.com. They also run a website called theincredibleiphoneosx.com.Would you say there would be no conflict of interest if the mobiledevicereviews.com gave iPhone (running osx) a 10/10, saying it is the best phone in the world (and giving poor reasons for it too, as i described about palm pre). Mobiledevicereviews would not be a neutral part, if they are involved with a spesific party in which they review. That is called a conflict of interest.It is funny, how the whole review about palm pre has "Jumped" over the parts where it is at best only mediocre, like the camera, video, screen size, external speakers, etc. Also funny, how when referring to multitouch, he shows how the bottom meny can be dragged up and down the screen, telling how cool isn't that..? When did moving a bottom meny make a phone good at all?...
2 out of 29 people found this review helpful.Report
comeback to "conflict of interest"
comeback to "conflict of interest"
I just wanted to make a post to the "conflict of interest" guy. Just a little FYI, on the bottom where it says "PHONE ARENA NETWORK: WEBOS ARENA, ANDROID ARENA" Those are just links to go to the "web os arena site" stop freaking out **!...................................................................................................
3 out of 14 people found this review helpful.Report
CONFLICT OF INTEREST
Seriously, i thaught phonearena was one of the best mobile review websites in existence, until i suddenly found out PALM PRE, had jumped to a sudden 1. place in top overall phone, with an 9.9 SCORE overnight?!?! Still it doesn't participate in any of the other top 5 categories like the previous best and secound best phones, iPhone and Omnia HD.Readers review gives this phone a whopping 2.0 lower score than that of the phonearena reviewer. I mean, what is the review'er thinking? A totally shallow and biased review, I was really really (!) dissappointed. To make an example of the bias, the reviewer mentions in the video that "none of this is extremely different from what we saw before, but its nice to see this in a different phone that is not made by apple". Nuff said. He hasn't tried 3GS either, probably not omnia HD either at the time of the review. I would say a 10 out of 10 would mean the cellphone is perfect, though he, even with mild excuses, mentioned several flaws with the phone. He also based much of the positive with features not yet available on the phone (like apps). Right, then omnia HD is the best phone yet produced, it just hasn't gotten the right OS ported to it yet to operate perfect, maybe it will in som years, right..? You get the point. This review in total was total rubbish. but...:BUT THAT IS NOTHING COMPARED TO THIS !!:What _ R E A L L Y _ R E A L L Y _ S T R U C K _ M E _ is the link at the bottom of PHONEARENA.COMread,...
3 out of 27 people found this review helpful.Report
Legendary. Quite a bit better than the iPhone 3GS IMO
A great phone. Multitasking is very, VERY useful. The best browser I've ever used: I tested it's speed over WiFi vs. a iPhone 3GS, and it was faster on every single page I tested (Espeically after the 1.2 update. I did chrome.google.com, firefox.com, and newegg.com as benchmarks.) The keyboard completely surprised me. I expected it to be barely half decent, as it looks kind of small, but it is amazingly usable, the keys are quite clicky, and they are a hard rubber that really facilitates grip on each key. Very usable, in fact, I prefer it over most blackberries and definitely over the iPhone on-screen keyboard.There are a few flaws though, the the callendar app is a bit sluggish sometimes, as is the messaging app every once in a while. And Facebook sync is a bit irritating sometims as well.Overall, I'd give the phone 9.8/10. I've used the iPhone 3G, iPhone 3GS, and now the Palm Pre, and I'm happy to say the Pre is the best over all. :-) Plus Sprint's coverage, price, and service kicks AT&T's butt, PERIOD.
5 out of 6 people found this review helpful.Report
I bought this phone a month ago. I was trying to decide between this and an iphone. Glad I chose Palm over Apple. First the Sprint service is fast and responsive (3G is fast). I use Wifi where available. This phone is great to talk, text, email, sms and mms! The camera is pretty good too! The browser is the one best out there by far, with flash support coming soon it can only get better. Who could forget the multitask ability. The app store is small now but with web based apps it will be huge in the near future. Already some good ones in the store. Overall I love this phone.
6 out of 7 people found this review helpful.Report