UPDATED:iPhone sales shut down in the Big Apple to save bandwidth?

UPDATED:iPhone sales shut down in the Big Apple to save bandwidth?
Has Apple finally figured out a way to reduce heavy use of broadband in New York City? According to the Consumerist, and confirmed by a simple check at the AT&T Wireless site, an attempt to purchase Apple's iconic touchscreen phone using a New York City zip code produced the result, "Sorry, this package is not available in your area." Punching in a South Florida zip code produced the normal result with different phone plans being offered. When the Consumerist spoke with a customer service rep for AT&T, they were told that "New York City is not ready for the iPhone. You (the citizens of New York City) don't have enough towers to handle the phone." When BGR went online with a customer rep, they were told that at present, the iPhone was not available in Brooklyn. Yes, by not selling anymore iPhones to those living in the Big, uh...Apple might reduce some data congestion, it doesn't account for those who commute to the city to work, and it sets a poor precedent. While the congestion would eventually stop, so would the flow of money coming into the company. Besides, there will be plenty of ways to get around this including using third party shipping stores. If this is all that AT&T has up its sleeve, the carrier needs to put its thinking cap back on.

Apple iPhone 3GS Specifications | Review

source: TheConsumerist via BGR



*UPDATE*
According to the Wall Street Journal, AT&T has resumed selling the iPhone online to those in New York City. A quick test shows that the AT&T web site is now taking orders for Apple's touchscreen device.

source: WSJ

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35 Comments

35. cemysh33

Posts: 12; Member since: Nov 05, 2009

...but wait theres more!! "Its not the network that is making the internet slow its gotta be the iPhone!"-AT&T lol good going on building that billion $ company stronger and reliable!

31. cemysh33

Posts: 12; Member since: Nov 05, 2009

FAIL!

19. AZNphoneGeek

Posts: 200; Member since: May 15, 2009

hey...... where the f#ck are all the iphone fanboys all of a sudden? go figure. they should come out with an app for ordering more iphones

34. E.N.

Posts: 2610; Member since: Jan 25, 2009

I think you're a little bit late. Everyone now knows that only online sales have been closed, but you can still buy the phone in store. And this is AT&T's problem that Apple is trying to fix. It has nothing to do with how good or bad the iPhone is, but it's about how good or bad AT&T is. I think people need to start distinguishing the two because they two separate things.

15. rockindude24/7

Posts: 7; Member since: Dec 28, 2009

has at&t gone completely insane??? b4 they said they was gonna start charging ppl for the internet like verizon, which is $2 per mb. if at&t shuts down the sales of the iphones in nyc, sum ppl are gonna be screwed big time trying to buy it

14. JeffdaBeat unregistered

I work for AT&T and all I can say is wow...I'm embarassed at this point. I hope this isn't true.

11. som

Posts: 768; Member since: Nov 10, 2009

No more Apple in the Big Apple city damn iPhone bad AT&T service.

10. ajpinton

Posts: 4; Member since: Dec 18, 2009

AT&T has lagged on updating there network for many years, the fastest speed AT&T 3g has 7.2 and most of the small 3g network is only 3.6 I live in Birmingham al and never see over 1.4 over my wireless; in Canada thay have a 21mbps network... AT&T has waited too long to update and now the customers are paying for it. Along with mandating data on all smartphones and iPhone, if you are so worried about data useage why make it manditory, I could live without it. Yes I am aware of the fact people who use less data off set people who use more, but it's not right that the people who use less have to pay more in so many ways.

8. deschats

Posts: 193; Member since: Jun 09, 2009

I think PhoneArena let's anyone write their articles.

9. VZWEMP

Posts: 158; Member since: Dec 11, 2008

its quite possible

7. darthray

Posts: 72; Member since: Nov 04, 2009

If this is true.. thats why iphone should come to verizon with no limits on where you live.

32. BlackberryUser

Posts: 609; Member since: Jun 26, 2009

I have Verizon and am a huge fan of Verizon, but Verizon may see simliar results if the iPhone came over. That said I think they would react differently.

6. BlackberryUser

Posts: 609; Member since: Jun 26, 2009

It's funny to read this, because other news sites reported this article correctly. Only online sales were ceased.

28. Big Red

Posts: 101; Member since: Dec 12, 2008

No kidding. Phonearena got my hopes up, but read this article ANYWHERE else and you discover that any number of things could be causing the online sales to freeze. To say Phonearena jumped to a conclusion is an understatement.

5. allboutverizon

Posts: 66; Member since: May 20, 2009

Whoever the rep (in the above chat) is was misinformed. You can only buy the Iphone in stores at the moment. Call the Apple Store in NYC and ask. You just can't order it online, and it is connected with fraud purchases, with stolen CC's and etc. So now that want people to come into the store again. So no AT&T did not hault all sales on the Iphone, just online sales.

12. trevor83

Posts: 19; Member since: Oct 07, 2009

If this were true then how come you can put in other zip codes and order the iPhone? If it were really for online fraud reasons wouldn't it be shut down for ALL parts of the country when ordering online?

13. tallica05

Posts: 93; Member since: Dec 26, 2009

Lol well its is true there was a local news paper who called cs for AT&T and said that its not available there. her is the article "Has Apple finally figured out a way to reduce heavy use of broadband in New York City? According to the Consumerist, and confirmed by a simple check at the AT&T Wireless site, an attempt to purchase Apple's iconic touchscreen phone using a New York City zip code produced the result, "Sorry, this package is not available in your area." Punching in a South Florida zip code produced the normal result with different phone plans being offered. When the Consumerist spoke with a customer service rep for AT&T, they were told that "New York City is not ready for the iPhone. You (the citizens of New York City) don't have enough towers to handle the phone." When BGR went online with a customer rep, they were told that at present, the iPhone was not available in Brooklyn. Yes, by not selling anymore iPhones to those living in the Big, uh...Apple might reduce some data congestion, it doesn't account for those who commute to the city to work, and it sets a poor precedent. While the congestion would eventually stop, so would the flow of money coming into the company. Besides, there will be plenty of ways to get around this including using third party shipping stores. If this is all that AT&T has up its sleeve, the carrier needs to put its thinking cap back on."

16. allboutverizon

Posts: 66; Member since: May 20, 2009

I just called the Apple Store on Fifth Ave in NYC and they comfirmed that you can still buy the Iphone but not online. So where is your information coming from. Sorry but I trust the store more than a News Reported who talked to CS. This who bandwidth reduction is false, cause if that was the case they would stop selling all the PDA's in NYC.

17. tallica05

Posts: 93; Member since: Dec 26, 2009

uh can't you read?? from a local news paper. And if you haven't been keeping up AT&T is trying to limit peoples bandwidth cause its hurting their network.. And Call AT&T they are the ones not selling it.. not apple.

18. AZNphoneGeek

Posts: 200; Member since: May 15, 2009

the iphone isn't a PDA.... it's an ipod touch that you can talk on. this demograph uses more data than a standard pda user who usually access mainly emails and work related applications. you don't see business suits streaming youtubew vids hahaha

20. tallica05

Posts: 93; Member since: Dec 26, 2009

Well it has pda functions but your right its more of a multimedia device..

21. allboutverizon

Posts: 66; Member since: May 20, 2009

yeah but then why can people buy the phone from the apple store or AT&T store and still activate it? yes I can read very well, I think you are just believeing to much of what other people are wring instead of doing your own reseach so you can find out for ourself. The phone is still being sold at AT&T and Apple Store's and being activated on the AT&T network. Yes and I did just call a AT&T Corp Store in NYC, and she also said "You just can't buy it online, you have to come into the store".So did I ask the right people this time?

22. tallica05

Posts: 93; Member since: Dec 26, 2009

Ok, so how come when i called cs they said no we dont have them available at the moment?

23. dongdou

Posts: 49; Member since: Jan 18, 2009

Yeah that makes no sense why if they are shutting it down for fraud why is it available in other areas like oh lets say florida on that dudes comment? I'm not being mean just please explain..

24. dongdou

Posts: 49; Member since: Jan 18, 2009

Ok i tried this it wont work in NYC if you use their zip and it will work for slc utah.. LOL

25. dongdou

Posts: 49; Member since: Jan 18, 2009

Ok Tallica05 I just read on cnn its not offered on the phone or web but is available in retail stores. So your both kinda right.

26. tallica05

Posts: 93; Member since: Dec 26, 2009

I read that one too. From the looks of that article AT&T can't make up their mind on what the probem is.. Apple had no comment haha. But I'm more right cause that proves that my story i posted is an actuality. and I called to double check. so I guess if allaboutAT&T/verizon man is only calling retail stores. but whatever..

27. allboutverizon

Posts: 66; Member since: May 20, 2009

Because you're talking to CS, CS is some of the most left out people in most companies. CS Reps are like step-children when it comes to getting information. Ordering from CS wouldn't be buying them in person either, which would support the whole in person purchasing. So it would make since that that if you can't buy online, you cant buy over the phone. I trust the store over CS.

30. dongdou

Posts: 49; Member since: Jan 18, 2009

I actually work for verizon cs. We handle id say 70 percent of any issue. Online is a whole nother story. The online inventory is not held to the same regaurd as over the phone for VZW. But I cant speak for AT&T. But the whole article is based on internet and CSR over the phone. So thats what the fuss is over. But to be honest the retail stores get busy and stressful. I cant tell you how many times an account can get messed up from rushing things like that. So I always trust CS over the phone cause they dont have to see how busy they are and handle it case by case.

33. tallica05

Posts: 93; Member since: Dec 26, 2009

Well verizon has great Cs. But yeah you can't say the same for AT&T. But still this is funny cause thats 30% of most companies sales are online and like 10% over the phone. So thats a bad business move.

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