The random 128 GB iPhone 6 Plus crash and reboot might be a hardware problem, tip insiders

The random 128 GB iPhone 6 Plus crash and reboot might be a hardware problem, tip insiders
Apple's issues with the iPhone 6 Plus might not stop with #bendgate, as the random freeze and reboot problem with the 128 GB version seems to be rooted in the hardware itself, rather than the memory management software. Industry sources are pointing out that there might be a problem with the memory controller.

The issue seems to be that Apple isn't using the most stable internal storage memory, but the intricately dense triple-level cell (TLC) NAND flash in the 128 GB version. TLC flash can store much more information than single-level cell (SLC) or a multi-level cell (MLC) solid-state flash, but is more volatile, and more prone to errors. It is more affordable, though, and that might be the reason Apple went with it for its most memorable version of the 6 Plus, instead of MLC, like on most other iDevices.

There are plenty of reports for unstable read performance of Samsung SSDs equipped with said TLC controller, so if that is indeed the reason for the freezing and random reboots of the 128 GB iPhone 6 Plus, those units, or the entire batch, might have to be recalled by Apple. For now, customers who complain about such problems, are getting their handsets replaced in Apple Stores, but the industry insiders think this might become a wider issue, as the 6 Plus has proved way more popular than everyone, including Apple, expected it to be.

Related phones

iPhone 6 Plus
  • Display 5.5" 1080 x 1920 pixels
  • Camera 8 MP / 1.2 MP front
  • Processor Apple A8, Dual-core, 1400 MHz
  • Storage 128 GB
  • Battery 2915 mAh(24h 3G talk time)

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50 Comments

1. gehrig

Posts: 423; Member since: Apr 17, 2014

It's probably not hardware. Even if it is, it can probably fixed with iOS 8.1.1.

5. FAKEPERSONA unregistered

sounds like an iFan...??? EDIT: By that LOGIC, if i remove the battery from any device, a software update will circumvent the problem...??? (problem i.e "power on")

6. Finalflash

Posts: 4063; Member since: Jul 23, 2013

I don't think he knows what the difference between hardware and software is. Fixing a hardware problem with a software fix is just funny.

14. ManusImperceptus

Posts: 724; Member since: Jun 10, 2014

Technically, it could be done that way, if a hardware limitation could be bypassed by a software upgrade. In theory, of course! I wonder what good it will do to replace the device with another sporting the same component?

12. GeekOB

Posts: 17; Member since: Jun 26, 2014

oh c'mon!! that was sarcasm dumbo..

13. FAKEPERSONA unregistered

may be, yeah, who knows...

15. ManusImperceptus

Posts: 724; Member since: Jun 10, 2014

Badly delivered...

23. Finalflash

Posts: 4063; Member since: Jul 23, 2013

Terribly delivered, either that or the fact that all these issues iPhones are having are being solved with repeated updates which break more things makes it too realistic.

10. Astoni

Posts: 649; Member since: Sep 28, 2013

Who the f*ck likes this post?!, a Hardware issue can not be fixed in a software update.. hence the name HARDWARE.. it means its physical

30. DillWeed

Posts: 150; Member since: Mar 14, 2014

yes it can, depending if there is either redundancy or circumvrntion means. In this case it would be possible to halve the storage and only accept the packet if the two match. I f course this would be out of the question in Apples case, but it's not impossible.

39. aphrophyre

Posts: 24; Member since: Feb 02, 2012

That is what we call a WORKAROUND, it is not a FIX.

17. darkkjedii

Posts: 31256; Member since: Feb 05, 2011

No bro, it needs to be replaced.

2. RobotMan

Posts: 145; Member since: Apr 13, 2012

What !

3. tiara6918

Posts: 2263; Member since: Apr 26, 2012

This is why it's better to wait a few weeks or months after a device's release in the market. First batch always has issues

4. AfterShock

Posts: 4147; Member since: Nov 02, 2012

Cheap TLCs, in a premium priced package. Yup, seems about right.

50. almostdone

Posts: 448; Member since: Sep 25, 2012

Typical of Apple to use cheap memory to rip off their customers. It only cost them $$'s for128GB instead of their base 16GB model yet they charge $$$'s for the privelage. I'm not talking about subsidised contract prices. Yet they use cheap TLC memory? Disgraceful.

7. Slammer

Posts: 1515; Member since: Jun 03, 2010

Let this be a lesson for everyone. You get what you pay for. You need to spend $2000 on a premium phone; not $1000. John B.

8. nlbates66

Posts: 328; Member since: Aug 15, 2012

"There are plenty of reports for unstable read performance of Samsung SSDs equipped with said TLC controller" unstable read performance !=crashing and rebooting.

9. TheMoltenD

Posts: 109; Member since: Jul 13, 2014

PA changed that to make it seem like its a common problem original source says: low read performance on Samsung SSD.

34. Jommick

Posts: 221; Member since: Sep 10, 2013

Glad I got the 250 GB 840 EVO - MLC storage is better storage

11. darkkjedii

Posts: 31256; Member since: Feb 05, 2011

Replace em Apple, and get the other ones.

16. tokuzumi

Posts: 1918; Member since: Aug 27, 2009

Sounds like the TLC needs more TLC

18. fzacek

Posts: 2486; Member since: Jan 26, 2014

Cheap, cheap, cheap...

19. Tritinum

Posts: 471; Member since: May 06, 2014

facing the same issue with my ipad mini 2 just randomly crashes and reboots

27. UglyFrank

Posts: 2194; Member since: Jan 23, 2014

Yeah but that happened to all Apple device when iOS 7 came out

20. BattleBrat

Posts: 1476; Member since: Oct 26, 2011

I had a brand new iPod Touch 4th gen 64 gig. It developed a Bluetooth problem. I also heard of problems with some MacBooks. Then I realized what Apple was. Apple makes the case, the housing as beautiful as possible, but inside they use the cheapest to lowest bidder crap. But hey Apple fans, don't worry! at least Apple's profit margins are healthy :-)

21. darkkjedii

Posts: 31256; Member since: Feb 05, 2011

That's exactly how space shuttles, rockets, and most cars are built ;)

22. BattleBrat

Posts: 1476; Member since: Oct 26, 2011

The difference is, most of the components for those things are designed by the car company, space program, etc. The contractors simply manufacture it. Apple basically chose stuff off the shelf and they chose the cheapest stuff they could.

25. darkkjedii

Posts: 31256; Member since: Feb 05, 2011

Cmon BB, really?

26. BattleBrat

Posts: 1476; Member since: Oct 26, 2011

That being said, I am still going to buy an iPad air 2 laughs

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