The Black Screen of Death is afflicting some HTC EVO 3D users

The Black Screen of Death is afflicting some HTC EVO 3D users
While the XBox 360 has the "Red Ring of Death" that appears when a unit has bought the farm, it appears that some HTC EVO 3D units have the "Black Screen of Death" that shuts down the phone for good. All of the usual attempts of resuscitation fail as the battery pull, the wall toss and the extra decibel scream shock fail to revive the smartphone, which continues to show nothing more than a black screen after each attempt.

A few HTC EVO 3D users posting on the Phandroid forum, posted that the "Black Screen of Death" had happened to their phone. All were using stock versions of the device with none of the phones rooted or revised in any manner. Those who are within their 30 day return window or have insurance have no worries. Others might have to convince the appropriate Sprint executive that they are entitled to a new unit. One Phandroid forum poster was able to get a new unit, but only after arguing up a mountain of executives.

Have any of our loyal readers been unlucky enough to experience the "Black Screen of Death" on their HTC EVO 3D? Were you able to wrangle a replacement unit from Sprint? You can let us know by simply typing in the comment box below!

source: Phandroid

Related phones

  • Display 4.3" 540 x 960 pixels
  • Camera 5 MP / 1.3 MP front
  • Processor Qualcomm Snapdragon S3, Dual-core, 1200 MHz
  • Storage 1 GB + microSDHC
  • Battery 1730 mAh(6.00h talk time)



1. christianqwerty

Posts: 467; Member since: May 05, 2011

This is why i don't like HTC. My old FUZE was built like crap

3. Joshing4fun

Posts: 1249; Member since: Aug 13, 2010

You can't really compare a 3 year old phone to the HTC EVO 3D...

12. osanilevich

Posts: 287; Member since: Sep 29, 2009

My old fuze was built to rock

2. maybeNotbionic unregistered

where are all the HTC fanboys? where is YARELL? I thought HTC build quality was the SH!T...well? HAHAHAHA I am laughing at you idiots that have been saying you don't want a phone from anybody else because HTC build is soooo great and that everything else is poorly made, that they are cheap, that they are not HTC standard...well? Guess you all just have to stare at your black dead screens! Good-luck trying to get a replacement for FREE. laughing

5. Joshing4fun

Posts: 1249; Member since: Aug 13, 2010

The article is only 9 minutes old... Yet already three dumb posts. Screw this, I'm going to bed.

18. Allday28

Posts: 344; Member since: Nov 19, 2010

I agree.. YARELL Is such a tool!

4. The_Miz

Posts: 1496; Member since: Apr 06, 2011

A problem with an HTC phone. Gee, never heard of that before.

11. HTCiscool

Posts: 449; Member since: Jul 16, 2011

Screw you the new HTC Ruby for T-mo will DESTROY the new iPhone

17. The_Miz

Posts: 1496; Member since: Apr 06, 2011

Only if you're high.

22. zuno gyakusatsu

Posts: 257; Member since: Mar 16, 2010

LOL thats some good comedy. I laughed my ass off at that last comment. Your a funny guy.

6. Nwright94 unregistered

Stuff like this happens guys...HTC, samsung, even Apple. Antenna gate? Overheating (for some people) on the 3GS? There will always be duds. Heck my Motorola Atrix when i had it had its front camera go out and both flash bulbs burned out within a week. Stop being stupid -.- and btw before you go labeling me as an HTC fanboy i am perfectly happy with my Samsung Focus, have never owned an HTC.

7. dragon unregistered

You do know a hard reset fixes these black screen of death right plus what phone are u guys using cuz u sound like u got no issues

8. TOdoubleD

Posts: 114; Member since: Mar 28, 2011

I cannot believe you guys took this article from that jackass Chavez on Phandroid. There's like 5 people out of a million phones reporting the problem. Has there ever been a phone built that hasn't had some bad ones out of the bunch. Motorola currently has major problems with the Photon on Sprint and Droid 3 on Verizon. Don't get me started on Samsung and the radio issues. Even my beloved iPhone has had it's share of defective phones.

9. TechWorld_Observer

Posts: 15; Member since: Aug 17, 2011

They all man-made!!! ...even the almighty iPhone too. ...:::TWObsrvr:::...

14. PeterIfromsweden

Posts: 1230; Member since: Aug 03, 2011

Most phones are actually machine made

10. Display name: unregistered

Hmm.. Lol, only problem on my Xperia play was one sudden reboot after I were transfering stuff, never else and I've had it since March. I think Xperia be pro man 8-). But didn't ever realise stuff like this would happen to HTC. Oh so mad.

13. jacko unregistered

i have owned many htc devices and i had motorola samsung dell blackberry and htc alway been 2nd if not the top of the list i never had any problems with htc device and i been reading these forums for a while and i have this to say taco & the miz is just jealous that there beloved ijunk is so overpriced and overrated and 3 years behind in tech to android & co that they cant sleep at night i bet they stay awake saying i wish my iphone was an android i wish my iphone was an android steve jobs could have a s**t and call it magical and isheep would buy it

15. Derrell unregistered

Point is, it's an operating system and all operating systems have malfunctions. I've used Apple OS and Android OS, both are great. I've been through my share of issues with both of them, but neither are perfect. It's impossible to make something perfect, let's be logical.

19. Phonecall01 unregistered

Still wouldn't trade in my 3D for anything. Had a couple minor issues, but HTC is pretty good at taking care of their problems. Best phone I ever had!

20. KB unregistered

Well I have had 3vos and just yesterday I received my photon because of over heating issues and constant rebooting . I love this photon, sense 3.0 is still beast


Posts: 1461; Member since: Mar 09, 2010

It happened to me within my 30 days, but the antenna sucked so I ditched it for the Photon

23. Babinski unregistered

I had the same thing happen. After less than 3 weeks of use, this non- rooted phone would drop emails. The screen went black x 2 after the screen was unlocked. The day prior, my photo file had 536 copies of the Sprint logo that wasn't there the day before. The hardware is really nice, but there must be a software flaw. This was the second Evo 3 D. The first was DOA, with a pixellated screen on first power up. Both units were returned. It's a shame. I had high expectations for it.

24. domo unregistered

Happen to me just needed a replacement battery from Sprint, went to the local corporate store and was good to go

25. tmaniac unregistered

it just happend to me, but luckily its only been 26ish days since i got it... thats fails so hard...

26. nkchokshi

Posts: 1; Member since: Mar 23, 2012

I am form India, i bought that phone form UK- Sim free and from the first week without evan Root or any updated ,it started to hang, sudden -restarts, and after that without any reason it became dead. I have tried many times but no luck, then i went to HTC service center, they told that might be a virus in SD card, now without internet, or evan no software installed how a virus can attack. But the phone was in warranty so they repaired my phone, they told that some Hardware(Card) which costs same as $200 was crash and they added new one. But now i am going to sell that phone. very horrible experience. with very expencive phone

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