Around a week ago, a rumor said that the company was discouraging employees from activating Go5G and Go5G Plus for customers, fueling rumors that they were essentially no longer being offered. T-Mobile didn't comment on the rumor but said that nothing was changing for customers who were already on the plans. The company also said that the plans would remain available for a limited time.
The plans are no longer available on the company's website. Wayback Machine shows they were available until at least April 29. They have not been retired apparently, with the website saying that you can still call T-Mobile or chat with them online to place your order.
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You can no longer sign up for Go5G plans on T-Mobile's website.
T-Mobile Consumer Group President Jon Freier had previously said that since Experience More and Experience Beyond offered everything that Go5G Plus or Go5G Next did, customers would not be missing out. Customers may not agree, since the pricing for the new plan doesn't include taxes and other fees.
The bottom line is that if you are on a Go5G plan, you will get to keep it, but it's going to be incredibly hard for new customers to sign up for them.
T-Mobile is also trying to get customers on even older plans, such as Magenta Max, to migrate to Go5G Plus, insisting they can get more benefits at no extra cost. Customers who switch will be upgraded for the same price they pay right now, meaning their monthly bill will not go up. At the same time, they will have the opportunity to get a new device for up to $830 off.
A T-Mobile customer shared an email they received from T-Mobile encouraging them to upgrade their plan. | Image Credit - NoisyChimp
Most customers will be better off if they switch, considering they will get more perks and benefits.
Some customers are skeptical of the offer, claiming T-Mobile is trying to encourage people who didn't witness price hikes to invalidate their price lock guarantee. That's not necessarily true, as T-Mobile raised prices for many customers who thought they were protected by the price lock commitment, possibly bringing their bill up to the same level as Go5G customers. It's also not clear if all of their discounts would transfer.
We've reached out to T-Mobile for a comment and will update the story when we have a response.
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Anam Hamid is a computer scientist turned tech journalist who has a keen interest in the tech world, with a particular focus on smartphones and tablets. She has previously written for Android Headlines and has also been a ghostwriter for several tech and car publications. Anam is not a tech hoarder and believes in using her gadgets for as long as possible. She is concerned about smartphone addiction and its impact on future generations, but she also appreciates the convenience that phones have brought into our lives. Anam is excited about technological advancements like folding screens and under-display sensors, and she often wonders about the future of technology. She values the overall experience of a device more than its individual specs and admires companies that deliver durable, high-quality products. In her free time, Anam enjoys reading, scrolling through Reddit and Instagram, and occasionally refreshing her programming skills through tutorials.
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