Sony offers official statement on Xperia stripe display issues

Sony offers official statement on Xperia stripe display issues
It appears that Sony's flagship smartphones from last year have been plagued by weird display issues that no one managed to explain until now. The entire Xperia XZ1 lineup was experiencing these problems where sometimes stripes would pop up on the display.

Unfortunately, the same issue seems to affect some Xperia XZ2 units as well, though the number of people who experience the stripe display issue is currently unknown. Many haven't reported the issue since the stripes disappear from the display if you tap on the screen several times.

The folks over at Tweakers received an official statement from Sony that confirms the issue, but the Japanese company says this isn't a manufacturing defect but the result of … static electricity.

Basically, the issue appears due to warm and humid places, so if it will not affect all Xperia XZ1 and XZ2 units. If you live in a cold and dry place, chances are that your phone won't be affected by static electricity.

Related phones

Xperia XZ1
  • Display 5.2" 1080 x 1920 pixels
  • Camera 19 MP / 13 MP front
  • Processor Qualcomm Snapdragon 835, Octa-core, 2450 MHz
  • Storage 64 GB + microSDXC
  • Battery 2700 mAh(20.17h 3G talk time)
Xperia XZ2
  • Display 5.7" 1080 x 2160 pixels
  • Camera 19 MP / 5 MP front
  • Processor Qualcomm Snapdragon 845, Octa-core, 2800 MHz
  • Storage 64 GB + microSDXC
  • Battery 3180 mAh(23h 3G talk time)



1. maherk

Posts: 7049; Member since: Feb 10, 2012

"Still better than the pentile crapoled screen"

2. Tipus

Posts: 910; Member since: Sep 30, 2016

I doubt he'll show up :)))

3. RevolutionA

Posts: 529; Member since: Sep 30, 2017

Do this brand still exist? Agree with the crapoled, sammy makes unnecessary hype bout it.

4. Stormrider

Posts: 73; Member since: Aug 30, 2016

"Does." Besides, that joke is insanely old by now.

8. maherk

Posts: 7049; Member since: Feb 10, 2012

That's why the most expensive phone from your favorite brand uses crapoled?

5. Stormrider

Posts: 73; Member since: Aug 30, 2016

I'd rather have a saturated IPS RGB panel that lasts literally indefinitely than one that is bound to suffer burn-in down the road, especially when you set the brightness high.

7. maherk

Posts: 7049; Member since: Feb 10, 2012

Yeah, that's why Sony's most expensive TVs are rocking OLED panels ;) And I don't think people are using their phones with the brightness set at 100%. Anyways, trust me, you will love OLED when Sony uses it in 7 years from now.

11. mixedfish

Posts: 1568; Member since: Nov 17, 2013

Sony's most expensive TV is LCD, and it is $50k. It is also hands down the best TV because it is one of the few that is actually HDR compliant with brightness. If you want to talk monitor, then yes Sony uses OLED, true RGB, not the fake stuff.

12. maherk

Posts: 7049; Member since: Feb 10, 2012

So it's not because it's a 147" tv? Stop deflecting. Their OLED lineup is by far the most expensive, and how do I know that? Let's just say the OLED would've cost me 3000+ dollars on top of the $2300 I paid for my 65" 900e. And fake stuff? That fake stuff that makes it the best OLED panels found on a smartphone? The same fake stuff that make Apple, Huawei, Google, and every Chinese OEM go with their panels?

17. Ciro1900

Posts: 591; Member since: Dec 17, 2017

Sony will use Oled RGB 4k HDR 10 bits , non-crapmoled low-resolution pentile poor on subpixels and 8 bits SDR display

18. pendragon0202

Posts: 164; Member since: Feb 23, 2015

True. Sony uses LG made OLED panels for their flagship oled TVs.

10. tangbunna

Posts: 493; Member since: Sep 29, 2016

next software update will fix this. lol

13. medtxa

Posts: 1655; Member since: Jun 02, 2014

That's Google thing lol

6. libra89

Posts: 2333; Member since: Apr 15, 2016

Wow, what a quirky thing. Good on Sony to acknowledge it though.

9. Remmy

Posts: 189; Member since: Jul 31, 2012

This happens sometimes on my Z5, but not on my XZ2 so far. I wish Sony would also address the random camera error bug though which forces you to restart the device before you can use the camera. So far I haven't experienced it, but there was a time it happened almost every single day.

Latest Stories

This copy is for your personal, non-commercial use only. You can order presentation-ready copies for distribution to your colleagues, clients or customers at or use the Reprints & Permissions tool that appears at the bottom of each web page. Visit for samples and additional information.
FCC OKs Cingular's purchase of AT&T Wireless