Some Asus Transformer Prime tablets get a brain freeze, won't update to Ice Cream Sandwich

Some Asus Transformer Prime tablets get a brain freeze, won't update to Ice Cream Sandwich
The over-the-air Ice Cream Sandwich update for the Asus Transformer Prime has been live for about a week now, but it has not been going smoothly for everyone. According to several reports, a Serial Number Unknown error is preventing the tablet from getting updated leaving a bunch of users stuck with Android 3.2.

Although Asus has yet to come up with an official statement on the matter, let alone provide a fix, there is a thread over at the XDA-Developers forum where users are sharing their experiences. Furthermore, a company representative, which happens to be a member of the forum too, has suggested trying the following:


Reportedly, Asus is well aware of the situation and is working on a fix. In the meantime, if your Asus Transformer Prime is also having troubles updating to Android 4.0, see if the solution above can sort things out. Of course, if it works, do not hesitate to let us know by leaving a comment.

source: XDA-Developers (1), (2) via Electronista

Related phones

Transformer Prime
  • Display 10.1" 1280 x 800 pixels
  • Camera 8 MP / Other front
  • Processor NVIDIA Tegra 3, Quad-core, 1300 MHz
  • Storage 64 GB + microSDHC

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1 Comment

1. rizzell

Posts: 27; Member since: Dec 31, 2011

I wish mine would of had trouble updating. since i updated to ICS it freezes and sometimes trouble with wifi.

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