Samsung Galaxy S6 edge arriving with scratches, dead pixels and other damage

Samsung Galaxy S6 edge arriving with scratches, dead pixels and other damage
Imagine coming home from work and finding the box with your new Samsung Galaxy S6 edge waiting for you by the door. You open the box, boot up the device for the first time, and discover dead pixels and scratches on the screen. That is the experience of someone with the handle rhcpcjg who posted about this on the XDA website. When he had a second phone sent overnight to him from T-Mobile, it arrived in the same condition. Both phones have been returned and this chap has decided to stick with his Apple iPhone 6.

Lest you think that this was an isolated event, other XDA posters reported that their Samsung Galaxy S6 edge also arrived in a similar condition. Judging from some of the responses to the thread, these problems appear to be of such a significant concern that many have decided to hold off on ordering the phone. Most of the posters complaining about the scratched screen and dead pixels are angry that they spent such a large sum of money for a device that was far from pristine when it arrived.

If you recently received your Samsung Galaxy S6 edge and there were issues with the phone out of the box, let us know by dropping your comments below. Did you ask for a replacement? Did that unit arrive in perfect condition? By going through all the data, perhaps it can be determined if this is Samsung's fault or if the problem lies with another party.


source: XDA

Related phones

Galaxy S6 edge
  • Display 5.1" 1440 x 2560 pixels
  • Camera 16 MP / 5 MP front
  • Processor Samsung Exynos 7 Octa, Octa-core, 2100 MHz
  • Storage 128 GB
  • Battery 2600 mAh(26h talk time)

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138 Comments

1. newbey123

Posts: 702; Member since: Mar 19, 2012

Can't really say I'm surprised by this.

3. Busyboy

Posts: 733; Member since: Jan 07, 2015

Where's the Samsung fanboys that bashed Apple and Bengate now? Hypocrites. And obviously there excuse will be every company has defects. Which again makes them Hypocrites

5. Peace

Posts: 23; Member since: May 22, 2014

they got their 1 $ per month so they are happy now. Now they don't have to spam these websites with their thumbs and comments.

58. SuperNova

Posts: 649; Member since: Jan 15, 2015

Are you sure it's about spamming comment section? I'd say you haters keep remaining silent since you got nothing to support your hatred comment toward Samsung, you heavily got beaten in argument as an attempt to troll and bash Samsung. And while seeing such article which is considered the biggest chance ever, you haters brigade are out again like mosquitoes.
This comment is marked as spam Show

82. samurai_techie

Posts: 22; Member since: Mar 22, 2015

stfu, korean slut! u look like gayass from plastic surgery!!! go sucks those Exo fags' penis!

150. Peace

Posts: 23; Member since: May 22, 2014

Hei SuperNova. I suffered from a disease called Galaxy S3 for 2 years and most of my close friends use other models, so I always have a chance to play around with new phones. Let me tell you my own experience: Samsung simply fools people (including myself) with numbers, but your experience would be something totally different. I did not mean to bash you for your brand of choice.

151. hondaslzman

Posts: 78; Member since: Dec 29, 2014

That scratched phone probable some planned evident we don't even know it;s legit

19. engineer-1701d unregistered

Simple t mobile units pushed out 2 weeks early because feminine wanted to update but I want to know what's a Apple user doing on xda

53. Napalm_3nema

Posts: 2236; Member since: Jun 14, 2013

I'm an Apple user, and I've been on XDA for years. You know who else uses XDA and Apple? Devs.

141. RoboticEngi

Posts: 1251; Member since: Dec 03, 2014

And what do they develope for? Iphone Roms, kernels, mods? Give me a break. Only reason why apple isheep are there, is to pick up anything negative about android. It's actually amazingly pathetic, but then again it's isheep when they are best.

36. SuperNova

Posts: 649; Member since: Jan 15, 2015

Hello iBoy! Do you really take this incident serious? Who knows if it's real or not, probably this was intentionally damaged by a hater (like you, example) himself and took responsibility on Samsung. Furthermore, this is not the same case with your iPhone. Your bengate is a general flaw which affect all iPhone 6 Plus even though you come to buy it directly at the factory. Troll harder.

55. Busyboy

Posts: 733; Member since: Jan 07, 2015

Yeah that makes perfect sense. Someone buys a S6 Edge for $1000 just to scratch it with sandpaper, only to find out he also killed a few pixels doing so. Mind you, he did all this because he didn't like Samsung, even though he gave them profit. That logic is golden

67. Amw86

Posts: 44; Member since: Oct 14, 2013

People do it all the time, watch youtube more.

72. SuperNova

Posts: 649; Member since: Jan 15, 2015

Is 1000$ really big amount for business benefit? While regular companies dare to spend hundred million for ads to get their product sold, wouldn't it make sense to spend such a small money to ruin reputation of other company product? Unsurprisingly, when the S6/S6 edge demand is growing remarkably, there's no doubt that some jealous company can do everything to disturb that current status.

74. Busyboy

Posts: 733; Member since: Jan 07, 2015

Yeah, Apple bought one Edge to mess with. That will definitely hurt Samsung. Ouch

79. SuperNova

Posts: 649; Member since: Jan 15, 2015

It doesn't seem to hurt Samsung that much unless haters like you beef it up in every articles to make ifans feel relaxed and console themself that iPhone 6 plus isn't the only flawed phone, while in reality it's totally not the same case.

81. Zylam

Posts: 1817; Member since: Oct 20, 2010

LOLOLOL dude busyboy is wiping the floor with you and every new post from you is even more flawed than the last, you're making you're Samsung clan look worse, whose side are you on LOLOLOL.

120. pokerc

Posts: 60; Member since: May 24, 2012

Much respect for being here since 2010

125. Zylam

Posts: 1817; Member since: Oct 20, 2010

Much appreciated! Boy the Nseries vs Sony Ericsson K series, now those were the days. Miss them so much! N70, N73, N90, N91 and ofcourse the N95... Those were the days.

144. aod90

Posts: 3; Member since: Feb 11, 2015

let me ask you question how old are you exactly? Also busyboy is making himself look like a fool, while supernova is stating facts and valid points. Please don't spam the comment section. Also it was reported on xda and the person claimed that two handset arrived both had the same problem and person choose to stick with their iPhone 6. This confirms that the device doesn't suffer from any issues, and it's simply an apple marketing to spread false information and manufacture non existent issues. If you look many other reports have come suggesting other imaginary with S6 and S6 which were not present.

145. Ninetysix

Posts: 2965; Member since: Oct 08, 2012

Click on the xda link and read. Stop embarrassing yourself broseph. A lot of new S6 owners are reporting the same thing.

147. aod90

Posts: 3; Member since: Feb 11, 2015

Embarrassing hardly, I'm stating facts. Also I would not believe everything posted on-line, as those who posted are in fact don't have the S6 or S6 . If you can't see that this is made up then well too bad. Please stop spreading false information.

94. Awesoman64

Posts: 292; Member since: Mar 18, 2015

Look who's flooding the comment section.

104. Awesoman64

Posts: 292; Member since: Mar 18, 2015

YEAH SURE, LET THE B.S. FLOW THROUGH YOU. YOU CAN HANDLE YOUR COMPANY BEING BULLIED RIGHT?GO SPREAD YOUR PROPAGANDA

124. SuperNova

Posts: 649; Member since: Jan 15, 2015

No need to scream in a silly way. Get to the point.

78. medicci37

Posts: 1361; Member since: Nov 19, 2011

Really?

143. bur60

Posts: 981; Member since: Jul 07, 2014

The guy had an iPhone 6. Someone who has an iphone 6 right now and buys an Edge clearly has a lot to spend or is working for Apple.

152. hondaslzman

Posts: 78; Member since: Dec 29, 2014

That phone is intentionally damage by that person, looks like been sanded by sand paper and he kept the phone max brightness without time out setting, he could damage the pixel

44. ithehappy

Posts: 48; Member since: Apr 24, 2014

How old are you? I am no Samsung fanboy but you are commenting based on this ONE case? Nah I was wrong in thinking some people have started getting their lives, totally wrong!

48. maccess

Posts: 742; Member since: Jan 16, 2013

He obviously a boy.. a busy boy.. busy on hating samsung..

* Some comments have been hidden, because they don't meet the discussions rules.

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