Samsung Galaxy S4 comes with free 24 month accidental damage warranty for Pan African customers

Samsung Galaxy S4 comes with free 24 month accidental damage warranty for Pan African customers
Let's say you just received your brand spanking new Samsung Galaxy S4 and you have a ear to ear smile on your face the whole evening. But your girlfriend isn't terribly pleased, especially when you accidentally called her Samsung at an inappropriate time. So she takes your new phone and tosses it. It lands in a water-filled puddle and won't boot-up. In most countries, you'd be SOL and would have to dig into your own pocket to buy a new phone. The good news is that you live in Kenya, one of 16 Pan American countries where the Samsung Galaxy S4 has an enhanced warranty right out of the box, and your phone is repaired for free.

Samsung announced on Thursday that those buying the Samsung Galaxy S4 in South Africa, Nigeria, Kenya, Ghana, Senegal, Sudan, Tanzania, Ethiopia, Namibia, Zambia, Mauritius, Uganda, Cote d’Ivorie, Angola, Botswana and Mozambique will automatically get an accidental damage warranty added for free to their 24 month standard factory warranty. The accidental damage warranty includes coverage for damaged screens and liquid damage.

Buyers of the new Android flagship model will need to register their phone through the e-Warranty service on the Samsung website. If the phone is damaged, the user takes the phone over to the nearest Samsung Service Center where the screen or board will be replaced for free with no incident charge owed. The warranty will be good for two incidents over the 24 month period of the warranty.

Thanks, Anonymous Tipster!


Related phones

Galaxy S4
  • Display 5.0" 1080 x 1920 pixels
  • Camera 13 MP / 2 MP front
  • Processor Qualcomm Snapdragon 600, Quad-core, 1900 MHz
  • Storage 64GB + microSDXC
  • Battery 2600 mAh(17h 3G talk time)



1. tiara6918

Posts: 2263; Member since: Apr 26, 2012

Well that's definitely a good way to treat your customers. My dad accidentaly dropped his htc butterfly then the screen cracked, htc is charging $300 for the repairs

2. longtian

Posts: 40; Member since: Apr 13, 2013

What are some of the accidental damage warranty range, can say some concrete?

3. Nathan_ingx

Posts: 4769; Member since: Mar 07, 2012

Why only Pan Africa? Why not world wide? Is that certain area less prone to accidental damage? Lol...

5. easymomo

Posts: 91; Member since: Jul 04, 2012

You give FREE warranty to those who are less prone to accidental damage you know...

4. Tsepz_GP

Posts: 1227; Member since: Apr 12, 2012

This is awesome for us African customers! One more sleep before I get my GS4!

6. easymomo

Posts: 91; Member since: Jul 04, 2012

Yes !!! Côte d'Ivoire is in. I Hope it will be the same for Note III. I won't get the S4, I will give my Note II to my wife and buy the

10. Shaznek

Posts: 43; Member since: Apr 18, 2013

Too bad Morocco isn t included. :(

7. fanboy1974

Posts: 1345; Member since: Nov 12, 2011

If Sammy did this around the world they would own over 90% of the market. If HTC puts a big enough dent in S4 sells I can see them doing this. Building accidental damage insurance into the phone is brilliant (only if the price is equal to the competition). Others would have to follow including Apple.

8. YaBoiDre10

Posts: 84; Member since: Nov 15, 2012

Whats a PAN African?

9. duwiegeneral

Posts: 48; Member since: Dec 07, 2012

hint!!!! preorder for the first 24 hrs must b weak????

11. TMach unregistered

What about warranty for those who have not accidentally dropped it but develop a crack in the faux metallic looking edge due to poor quality control/build quality? I guess that is too much to ask as it may cost Samsung an arm and a leg! lol

12. TMach unregistered

Got it! That is why low rent build quality is so damn expensive!!

13. TMach unregistered

Not trolling by the way as my greed means as much as I hate Samsung, Touchwiz/Nature UI and having sworn never to buy a Samsung phone, I will probably buy this phone but will be desperately hoping I have better luck than I did with the S3 cracking as I never want to have to deal with this crappy company ever again.....EVER!

14. vishu9

Posts: 252; Member since: Mar 03, 2011

Kenya is one of 16 Pan American countries?? Lol.. Proofread PA! :-)

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