More than 70 cases of Galaxy Note 7 batteries overheating have been reported in the US

More than 70 cases of Galaxy Note 7 batteries overheating have been reported in the US
More than 70 Samsung Galaxy Note 7 phablets have malfunctioned due to overheating in the US alone, reveals a new report on the matter by Samsung and Health Canada. The Korean tech giant has partnered up with Canada's governmental public health agency to facilitate the process of recalling and replacing all defective Note 7 devices in Canada.

The latest report reveals some interesting data straight from the horse's mouth, including that Samsung has received “over 70 reported cases [of Note 7 batteries overheating] in the United States,” while Health Canada and Samsung Canada have received one such report. It is not clear how many of said reports were about Note 7 devices actually catching fire.

The document goes on to state that the “Samsung Note 7 smartphone battery has the potential to overheat and burn, posing a potential fire hazard,” mentioning that 21,593 of the recalled phablets were sold in Canada between Aug. 19 and Sept. 1, 2016.

Do you own a Samsung Galaxy Note 7? Here's everything you need to know about the recall and what to do.

sources: Samsung, Health Canada via AP

Story timeline



1. Ninetysix

Posts: 2965; Member since: Oct 08, 2012


6. HugoBarraCyanogenmod

Posts: 1412; Member since: Jul 06, 2014

Where is Hallyu, I'm eagerly waiting his patriotic defense on this. Forget about the rest of Sammybot, their comments are plain dull and full of denial. Especially the one named Ordinary.

11. Plasticsh1t

Posts: 3109; Member since: Sep 01, 2014

Waiting for his note 7 to get deactivated remotely by Samsung.

13. trojan_horse

Posts: 5868; Member since: May 06, 2016

12. trojan_horse

Posts: 5868; Member since: May 06, 2016

"their comments are plain dull and full of denial" And you think your comments are plain wise and full of approval, huh? Bias at it's best!

35. Hallyu

Posts: 790; Member since: Jul 21, 2015

39. HugoBarraCyanogenmod

Posts: 1412; Member since: Jul 06, 2014

Thanks for replying mate, I will comment just as the way you do to defend your Korean Sammy. "At least xiaomi paid compensation to the users unlike Samsung failed compensation, temporary giving cheap low galaxy J which nobody expect it at first" Waiting you reply for this, cmon, show your patriotism, I had shown mine

44. Hallyu

Posts: 790; Member since: Jul 21, 2015

Oh god. You even copied my way of commenting? Oh oh, no wonder! Failed compensation? Samsung offers options for users. They are allowed to get full refund, switch to S7 with price deduction and $25 gift card or they are encouraged to wait for the new healthy Note 7 after recall. Speaking off Xiaomi, has it even entered international market yet? Yeah because it definitely has standard quality... :s

42. TechieXP1969

Posts: 14967; Member since: Sep 25, 2013

We rent like Apple fans. We've never defend Samsung oe any other Android OEM on nothing. You must be confused. Even with its issues, the Note 7 is still the best phone in its class. You can have your fields day and carck your jokes. But you cant deny the facts. The facts are Samsung handled the issue from day one and didn't blame anyone or ignored the issue existed. Yet Apple couldn't do the same with a lesser issue. I read it somewhere that he who is faithful in lest, will also be faithful in much. Samsung has been both, while Apple has been neither. Loving my T-Mobile Note 7. Its so good I'm not putting it down. Mine isnt going to blow up because i dont have the affected model.

2. phonehome

Posts: 812; Member since: Dec 19, 2014

Maybe related to this, or maybe not. But regardless I will never buy another Samsung until they right their wrong from last year, and make the battery on such device user-replaceable. Only other compromise is if iMessage (I use quite a bit) is allowed to be installed on Android.

8. Foxgabanna unregistered

Yeah Samsung is just playing me too with a knockoff iPhone and low quality control. I'll never buy one of these phones again myself. iMessage as miniscule as it is, is a great feature and many are surprised by how convenient it is.

4. GreenMan

Posts: 2698; Member since: Nov 09, 2015

I quote: "21,593 of the recalled phablets were sold in Canada between Aug. 19 and Sept. 1, 2016." Almost 22,000 Phones in less than 2-Weeks...!!! Darn! Some people are just RICH...!!! I mean, I waited for almost an year to get my Nexus 5... Not only because of discounts, but also to get the long term updates...! Oh well... G'Day!

5. ebilcake

Posts: 1231; Member since: Jul 16, 2016

Project boom continues....

9. Foxgabanna unregistered

Samsung should just quietly sit this one out this year. I'm ashamed I have spent my hard earned money on a Note 7. Can't wait for this iPhone 7 plus tho.

24. acruzlu unregistered

Dumbest dumb person thing ever said. Wait until the iPhone 7s start exploding or have some flaw other than the obvious no headphone jack.

38. Foxgabanna unregistered

The headphone jack is no big deal as we live in 2016 and all the features you android nuts beat off to is wireless everything. Cables are old school now. And I doubt apple will ever have an issue like this. They have way more class and attention to detail to let something as stupidly overlooked like this happenen.

17. JunitoNH

Posts: 1946; Member since: Feb 15, 2012

Ricky, have some explaining 2 do.

19. bubbadoes

Posts: 1225; Member since: May 03, 2012

and the list goes on and on. of problems. stocks down. Flagship Note 7 recalled. regrigerators. washing machines. stoves. etc. etc

22. Jimrod

Posts: 1605; Member since: Sep 22, 2014

I remember that time while they were filming Predator and Arnie forgot to put down his Note 7 before going in for the handshake with Carl Weathers... ;)

30. Hallyu

Posts: 790; Member since: Jul 21, 2015

OK, now I got it. Do you really have to do this in order to keep your site alive? For the last few weeks, you guys have been pretty much intentionally attacking Samsung while it is being in an inconvenient state. The most suspectiou part is that you seem to bump up this kind of article while iPhone 7 release date is on the way. You tend to bolster the trolls courage to run more accounts in order to increase traffic flow. Would you care to explain this coincidence? Apparently I don't need any lame excuse from you guys as people here and me already know the fact that your site got a sponsorship deal from Apple or maybe... Maybe purely run by Apple. This is going to receive a frustrating reaction from the iFans, but at any cost, the truth must be exposed.

34. Jimrod

Posts: 1605; Member since: Sep 22, 2014

The Note 7 problems have made the national news in my country (UK) and I've seen it as the top story on the US CNN website. If Phonearena DIDN'T talk about it they'd be being biased, it's the main phone story aside from the iPhone 7. Stop being a butthurt fanboy.

37. Hallyu

Posts: 790; Member since: Jul 21, 2015

Like I said the issue is being addressed. Samsung took it seriously as its top priority. What's the deal with enlarging the problem while it is being resolved? This only makes the situation worse and disrupt people's choice.

40. Foxgabanna unregistered

Because it just goes to show how a major corporation like Samsung can get so cheap and rush something to the market and expect people to pay $900 for a device that they clearly didn't test enough and is now endangering people's lives and their belongings. It's just a low class, cheap, stupid, and unresponsive move for them. He'll, Im using one to type this comment now and I want to keep the phone, but I can't trust a company when they half ass on their quality control.

46. Hallyu

Posts: 790; Member since: Jul 21, 2015

Price tag doesnt take part in this case. It's not like you're forced to purchase it, no? By the way, people have choice to get full refund if they dont feel like using it. Find me other companies who offer better choice than that?

48. Foxgabanna unregistered

Yes it does because people expect a PREMIUM product not a overlooked rushed product that was thrown out a month in advanced to combat the iPhone. We all could have waited one more month so we could use our devices as we pleased. And when it comes to getting a full refund, it's called a return policy.

41. HugoBarraCyanogenmod

Posts: 1412; Member since: Jul 06, 2014

Gave you thumb up for real. Defend your Korean and Keep up the good work!

45. Hallyu

Posts: 790; Member since: Jul 21, 2015

It's not all about patriotism, but for the most part are TRUTH and justice which are being violated by the trolls.

36. newbey123

Posts: 702; Member since: Mar 19, 2012

The new Sammy S-Plode feature continues its rein of terror.

49. lpratas

Posts: 398; Member since: Nov 09, 2011

Is the first Samsung smartphone to have this problem of overheating and explosion but the people don't stop of bash Samsung including the people who work for Phonearena. Shut up with your bashing, trolling and claims which don't have reason of to be. Samsung has been always a competent company, i don't know the reason of your claims. When was Nokia if it there was some problem with some phone there wasn't no problem at all but with Samsung the people invent all the problems.

50. lpratas

Posts: 398; Member since: Nov 09, 2011

I wanted to make the correction of this post because it wasn't possible because phonearena didn't let me correct this post but i tried to say that there were other phones even without being of Samsung which had this problem of overheating and explosion and there wasn't the problem that there being with this phone. So many bashing and trolling and claims it seems that is something new.

* Some comments have been hidden, because they don't meet the discussions rules.

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