"Fatal camera error" makes some Pixel 2 cameras unusable, Google acknowledges
Ever since launch, a small number of Pixel 2 and Pixel 2 XL have been having some sort of mystery problem, which does not allow the user to open up the camera app. It just goes "fatal camera error" and closes down. Google's suggestion for a fix is clearing the camera app's cache, restarting the phone, and trying again. If that doesn't work, the company suggests users put the phone in Airplane mode and trying to take a photo this way. Could the issue be somehow related to connectivity?
Such is the case for one Twitter user @CiarasRamblings. On the 8th of July, she tweeted at Google, letting the company know that nothing she tries seems to be working. The only way the user could get any access to her Pixel 2's camera is by opening Snapchat or another camera-based app. At this point, the selfie viewfinder would open up and work just fine. However, trying to switch from the selfie camera to the back-facing camera results in a black screen.
Understood. We're aware of this issue and are looking into it. As a workaround, try temporarily putting your phone in airplane mode and then try to take a photo again. Keep us posted.— Made by Google (@madebygoogle) July 8, 2018