BlackBerry KEYone screen gets torture-tested again: does it still fall off?


If you follow tech, you probably know of YouTuber JerryRigEverything. He has this elaborate torture test, which he runs every new smartphone through — scratches, bends, and burns — and reports on his results honestly and consistently.

Back in June, when the newest BlackBerry KEYone launched, the destructive vlogger ran it through his tests only to have the phone's display pop out pretty easily in the bend section of the video. BlackBerry (or TCL) didn't ignore the issue, however, and quickly acknowledged it, assuring customers that steps are being taken to improve KEYone handsets as soon as possible. By early July, “fixed” units were already on their way to stores.

So, JerryRigEverything did what he does — he got another device and went straight to bending it. Thankfully, it appears that the manufacturer was true to their word and applied tons of adhesive under the screen. The only way to remove it now is to apply lots of pressure with a sharp object inserted between the glass and phone body — the screen panel actually breaks before even coming off.

Oops, sorry for the spoiler.

Related phones

KEYone
  • Display 4.5" 1080 x 1620 pixels
  • Camera 12 MP / 8 MP front
  • Processor Qualcomm Snapdragon 625, Octa-core, 2000 MHz
  • Storage 32 GB + microSDXC
  • Battery 3505 mAh

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24 Comments

1. Eraman

Posts: 162; Member since: Dec 13, 2015

Its really great to see this strong adhesive, but the problem is that BB should give a significant part to see if it's the non adhesive one or the newest one

7. Flash

Posts: 1972; Member since: May 19, 2017

Adhesivegate should have never happened. I expected better from blackberry. I'll chock the Priv as being an experiment. A beta release of sorts.

11. meanestgenius

Posts: 22049; Member since: May 28, 2014

Lol, what does the PRIV have to do with this? You really are showing how desperate you are to say something bad about BlackBerry. But trolls like you just gotta troll. And while this should never happened with the KEYone, at least they didn't blame the user like your deity Apple did. And I guess we can still call iOS software a beta experiment, considering how they need update after update to fix what the last update broke on the phone.

19. Flash

Posts: 1972; Member since: May 19, 2017

Lol, you're doing the same thing you are accusing me of doing. Hypocrite much?

20. meanestgenius

Posts: 22049; Member since: May 28, 2014

Calling you our on your hypocrisy isn't doing the same thing that you're doing. Only an inbed trolling shill would assume that. Oh wait, you are an inbed trolling shill, lol.

12. Eraman

Posts: 162; Member since: Dec 13, 2015

Mr Flash, it's not BlackBerry's fault, it's TCL's so forget about looking for problems on the in-house builded BlackBerrys because you'll just waste your time

13. meanestgenius

Posts: 22049; Member since: May 28, 2014

You're wasting you're time because you're speaking to a brick wall. He can't even bring himself to accept the fact that TCL handles all hardware, marketing, and pricing aspects of BlackBerry smartphones now. He's that desperate to troll BlackBerry. He will ALWAYS try to find fault in a BlackBerry device, even if it means he's bringing up a BlackBerry that's been discontinued production wise, and trying to say that it had a plethora of issues, when that's far from the truth. It had some issues, but nowhere near what he's saying. It's like bringing up the iPhone 5 in a conversation about the iPhone 7. And he will NEVER acknowledge the problems of his deities smartphone, the iPhone. He never has, and he never will. He's a troll. All he does is troll things that he doesn't like, and then he cries like a baby when he gets called out for something that he knows he's doing. But what else do you expect from someone that's really mxyzptlk?

17. Flash

Posts: 1972; Member since: May 19, 2017

Don't mind alphageek. He's just mad because I exposed him recently and he's trying to get over the butthurt. He's always accusing someone of deity worship when he's much worse. Just look at him here admitting to fighting the good fight with his other alias: http://utbblogs.com/the-tide-turning-americans-want-a-blackberry-passport/ And he thinks he's being clever by denying it.

21. meanestgenius

Posts: 22049; Member since: May 28, 2014

Lol, you realize you just look desperate posting that link, which doesn't prove anything, btw. Point out in that where the name meanestgenius is. Don't worry, I'll wait.... NO ONE believes you when you deny being mxzyptlk, and EVERYONE knows that you're a multi-account troll. You're not foong anyone but yourself.

18. Flash

Posts: 1972; Member since: May 19, 2017

Actually their last in-house device did have problems. I'm not wasting my time at all.

24. meanestgenius

Posts: 22049; Member since: May 28, 2014

Lol, you're triggered right now because he called you out on your trolling BS.

2. meanestgenius

Posts: 22049; Member since: May 28, 2014

Awesome to see that BlackBerry Mobile has acknowledged, addressed, and handled the situation in such a short timeframe. While this should never have happened in the first place, it's great to see them take responsibility for it, and not put its faults on the users like another company has done.

3. Crispin_Gatieza

Posts: 3137; Member since: Jan 23, 2014

This is a testament to a manufacturer owning up to a faulty process and immediately taking steps to fix it. The KEYone appears to be a success but it could have gone sideways real fast if BlackBerry/TCL hadn't acted.

6. Flash

Posts: 1972; Member since: May 19, 2017

Really? When will blackberry acknowledge the Priv and its plethora of issues? You and the superfan continue to turn a blind eye to the Priv's issues.

9. Nate650

Posts: 41; Member since: Nov 11, 2015

My main issue with the Priv is the sporadic performance, especially given the initial price. Sometimes it's super fast and at other times it's super slow. If it was consistently fast, the Priv would be such a great phone.

15. Flash

Posts: 1972; Member since: May 19, 2017

I agree despite what some people below think.

23. meanestgenius

Posts: 22049; Member since: May 28, 2014

You would agree with someone if they said fire doesn't burn, just be against me. You agreeing with someone over me holds no weight.

10. meanestgenius

Posts: 22049; Member since: May 28, 2014

But what does the PRIV have to do with the KEYone? Is it that, aside from the screen issue that's now been handled, you can't say anything that's factually bad about it without proving once again that you're a troll? You really can't seem to get off of the PRIV. You really have to show us where that PRIV made those unwanted touches on you, lol. You are the last one to talk about turning a blind eye, with the way you refuse to acknowledge the crappy software experience on the iPhone.

16. Flash

Posts: 1972; Member since: May 19, 2017

Wow, someone is extremely butthurt. You are clearly triggered because I said something about the KeyONE that you didn't like. What I said was true and very much verifiable. Calm down and stop getting triggered so much. Funny how you continue to call ios crappy, yet you claim to own an iPad. You can stop embarrassing yourself any time now.

22. meanestgenius

Posts: 22049; Member since: May 28, 2014

Lol, your triggered rage and projection is duly noted. Funny how you continue to bash Android, yet you claim to own a Nexus 6P, something that I proved you were lying about, btw.

4. applesnapple93

Posts: 304; Member since: Jan 06, 2016

someones butt hurt about trump... lmao

5. intos

Posts: 93; Member since: Jan 06, 2012

hey phonearena this is the old video that show the issue with the cracked screen ! There is an update with a new video tested by the JerryRigEverything and it shows that issue has been fixed with the new devices !

8. Nate650

Posts: 41; Member since: Nov 11, 2015

Good catch.

14. CitizenX

Posts: 41; Member since: Jun 27, 2014

WHAT THE!? Why on earth are they showing the original video with the screen fail instead of the new video with the strong adhesive!? Have I missed something? Very mis leading.

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