It's always a good thing to always try to serve customers who provide continued business with the utmost respect. In the case of the iPhone 3G S launch, some new owners got an unexpected message during activation that the process could take up to 48 hours. At first the blame was squarely placed on the high volume on AT&T 's activation servers. Showing some humility in light of the issues, Apple has sent out an email to iPhone 3G S owners that did not get their device activated in a timely manner. They intend to mend the loss time with a $30 iTunes Store credit. That's not too bad at all – it shows the dedication they have to offer premier customer satisfaction. We're not sure as to how Apple can verify whether or not someone was affected by the problem. So you may want to keep a look out in your inbox to see if Apple sent you the email with all the information.
via Unwired View