Apple knew about problems with Apple Maps before iOS 6 launch

Apple knew about problems with Apple Maps before iOS 6 launch
What if we told you that Apple knew in advance that there were problems with its mapping application before it was launched. Would it be considered as egregious a slip-up as RIM's launch of the BlackBerry Storm 9530 with its half-baked software? For a company that is so conscious of image, it is hard to believe that Apple would have allowed Apple Maps to launch in the condition it was in.

According to six anonymous iOS developers, Apple can't claim ignorance as an excuse for releasing a mapping app that shows the Sears Tower to be a rather short building or labels a huge mansion as a Burger King location. These half a dozen code jockeys each have at least one app active in the App Store that depends on mapping services from Apple in order to function. All six ended up filing bug reports and sending email to Apple as well as posting on private messaging boards.

The Stadium has moved?

The Stadium has moved?

One developer filed a complaint with Apple's Radar system, spoke with members of Apple's MapKit team as well as posting on forums. Allegedly, messages sent to the Radar system are usually ignored according to those in the know. Four pre-release versions of Apple Maps were issued before the final version was released in September with iOS 6. Problems seen in the beta versions of the application were not repaired such as incorrect location data, areas covered by clouds and maps with details missing. All six developers say that plenty of documentation was in Apple's hands and yet they decided to go ahead and release Apple Maps as is.

Another developer said that the maps were so bad that "reporting individual problems was futile." Yet another developer spoke with someone inside Apple who noted that a particular issue "was understood," meaning that Apple was aware of the problems. The developers have said that they just want imagery available that allows users of their apps to have a consistent experience when going from iOS 5 to iOS 6. Some features of the developer's apps were "broken" with the release of iOS 6 and the new mapping service.

Once Apple launched iOS 6 and the Maps fiasco became an issue, Apple CEO Tim Cook suggested that iOS 6 users switch to third party mapping apps available from the App Store of to use the mobile web version of Google Maps or Nokia Maps. Apple is working on repairing the damage and is purportedly hiring former Google employees who worked on Google Maps.


source: AppleInsider

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47 Comments

1. Pings

Posts: 304; Member since: Dec 19, 2008

But it's not Apple's fault. It's the user's fault...

9. denied911

Posts: 361; Member since: May 31, 2012

you are looking at it wrong!

16. MeoCao unregistered

And how Apple lied about their maps: most advanced, powerful, magical... shame on you Apple.

37. andro.

Posts: 1999; Member since: Sep 16, 2011

Its no different than any other lie covering up each iphones fault through the years really only this one has become blatantly obvious to even the most idioticof ifans. Even they have to admit theirs something wrong with the worlds most magical and beautiful maps when it directs them into a slurry pit field instead of a local supermarket

46. Nathan_ingx

Posts: 4767; Member since: Mar 07, 2012

It's not faulty...the world is going to shape up like it is on Apple maps. Future proof, lol.

33. Mittal

Posts: 494; Member since: Dec 14, 2011

"you are using the wrong device... use the green robot thingy.."

39. ZEUS.the.thunder.god unregistered

"What was needed wasn't so much an interface for reporting a single point as incorrect, but for selecting an entire region and saying 'all of this -- it's wrong." welcome to iworld. its 2009:)

11. Berzerk000

Posts: 4275; Member since: Jun 26, 2011

Yes, we at Apple are so advanced, we actually mapped another dimension that's different from this one! It's your fault for not living in it.

19. JC557

Posts: 1918; Member since: Dec 07, 2011

Previously on Fringe...

25. pookiewood

Posts: 631; Member since: Mar 05, 2012

You pretty much win!

30. anywherehome

Posts: 971; Member since: Dec 13, 2011

there is no fault, it is NORMAL!

2. DaNTRoN

Posts: 135; Member since: Jul 23, 2012

Hmm, it seems apple put a deadline on ios6 and we're going to stick to that date and those features no matter what. I can see why apple wants maps but to put out a poor product seems like a step back. They could have kept google maps and refined apple maps. Later on releasing a patch to replace google.

22. quakan

Posts: 1418; Member since: Mar 02, 2011

I agree. I think it's pretty obvious that they knew but with having to meet a deadline they went ahead and released it and braced themselves for backlash. It's also a safe bet to say that they've been working around the clock since before iOS 6 came out to fix this.

35. bencrypted

Posts: 9; Member since: Sep 27, 2012

Yes, they should have retained Google Maps as there was another year left in the contract, and released Apple Maps "Beta" along with it, and asked it consumers to signup to try the app and give their feedback, suggestions and corrections about the App rather than claiming that they have "the most Powerful Mapping Service ever". To be fair on Apple, it will take a lot of effort to get it absolutely right, and it may take years of research and verification and will require constant updation to stay up-to-date with the constantly changing landscapes. This game of one-upmanship might have cost Apple Ince. some credibility.

42. Fallout09

Posts: 421; Member since: Oct 17, 2011

Wouldn’t work.... As soon as user saw how bad the maps were and the word got out, no one would touch it with a ten foot pole. By moving iMaps into iOS 6, Apple is now conducting the world’s largest beta test by force. Gotta Love Apple for the size of their testicular fortitude.

3. maxican16

Posts: 364; Member since: Sep 29, 2011

Not sure this is really news... they had to have known there were major issues with it.

27. TheMan

Posts: 494; Member since: Sep 21, 2012

Agree. Apple's arrogant, not clueless.

44. maxican16

Posts: 364; Member since: Sep 29, 2011

Best summation of apple I've heard in awhile. Well done.

4. JeffdaBeat unregistered

There is no doubt Apple knew exactly what was going on with Maps. I just don't know how something like this could get launched into prime time without someone...ANYONE stopping it. Sure, we can say that Apple Maps isn't perfect just yet and I don't know that anyone expected it to be. Android fans would have pounced on it regardless of how good or bad it was. But my god...what did Apple expect from this? People would just ignore the fact that it was incredibly off? Let's make it simple. Put Apple Maps into Beta status (which is what it is regardless of what Apple may think). Give users the ability to choose Google Maps or Apple Maps. Hell, make "Maps" a feature on your setting and allow users to toggle back and forth. As long as it's not illegal, de-identify users and allow them to "check-in" to start building up a catalogue of places based on their GPS location. It frustrates me that something so simple could be such a blunder. Although I could care less about our first world problems, mapping apps are ridiculously important to a smartphone. And for something to be as wrong as Apple Maps, it shouldn't have been released. Cook should have just said, "Is this ready?" He could have taken it on a spin himself. But it seems like checks and balances were just off on this one. They promised maps and no one had the nuts to say we can't move forward with this yet.

10. -box-

Posts: 3991; Member since: Jan 04, 2012

Long time, no see, Jeff. Good to see you.

13. JeffdaBeat unregistered

I still read stories. Rarely comment with all the unwarranted Apple hate. This subject, however, is completely warranted.

41. ZEUS.the.thunder.god unregistered

+1 bro

45. maxican16

Posts: 364; Member since: Sep 29, 2011

Unwarranted? I'll disagree with you there. But over the top? Yes, in every sense of the word. Lots of stupid comments just to troll. PA is the worst in that regard.. well, almost.

47. quakan

Posts: 1418; Member since: Mar 02, 2011

Like Fallout09 said, "Apple is now conducting the world’s largest beta test by force".

5. Max_Boost

Posts: 101; Member since: Sep 22, 2012

You're mapping it wrong [(or mapped it wrong, depending on how you look at it). Just like how you're holding it wrong.]. LOL

6. Berzerk000

Posts: 4275; Member since: Jun 26, 2011

You don't say? Apple knew about its own software before releasing it, what a concept! In all seriousness though, scumbag Apple really pulled a dumb move with Maps.

7. kevenrivera

Posts: 3; Member since: Oct 09, 2012

"Apple knew about problems with Apple Maps before iOS 6 launch" How could they not know?

34. Mittal

Posts: 494; Member since: Dec 14, 2011

Its a bigger embarrassment for them if they did NOT know.... That would be one s**tty testing of the build

8. phil2n

Posts: 519; Member since: Apr 30, 2012

i don't care about the problem, as long as i gain and that's my only concern

12. JeffdaBeat unregistered

I disagree. No company can afford massive mess ups like this on purpose. AntennaGate was pretty epic and an apology that Jobs probably didn't want to make. But in Apple's defense, I'm sure no company made holding a phone a certain way for a few seconds a test. But maps... I feel like maps was a result of only testing in the bay area and everything going great there. I feel like those who knew were too committed to releasing as scheduled rather than bringing quality work. As much as folks here tend to hate Steve Jobs, I doubt this would have happened. Cook's a great CEO, but he has get his hands dirty.

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