Tim Cook apologizes: "We Are Extremely Sorry" about Apple Maps
posted by Daniel P. / Sep 28, 2012, 8:10 AM
The whole statement was just posted on Apple's web site, and you can read it in its entirety below:
OMG!!! Tim Cook Breaks Apple's "Never Apologies" Policy!!!! Fired Him!!! :O (sarcasm)
posted on Sep 28, 2012, 8:12 AM 77
Posts: 325; Member since: Nov 27, 2010
BRACE YOURSELVES! Apple is apple-logizing! BRACE YOURSELVES!
posted on Sep 28, 2012, 8:18 AM 36
AAPL was suffering. Yesterday saw the first increase this week.
posted on Sep 28, 2012, 8:20 AM 12
At the heart of it, there's no sincerity. Apple has a track record of making every public statement either a marketing plug or a sales reminder. You nailed it, Tim just couldn't help himself by slipping in the iOS figures. Tim, do the right thing and call off the lawyers, then we'll believe you're serious about humility and sincerity. You know, like you said, you hate litigation. Prove it.
posted on Sep 29, 2012, 5:19 PM 1
Posts: 4888; Member since: Apr 15, 2011
HUMILITY. Well it's a start. Wow Apple!
posted on Sep 28, 2012, 8:57 AM 21
Posts: 4888; Member since: Apr 15, 2011
You know, I get you, I really do. It has to mean something for Tim Cook to apologize PUBLICLY. I mean we all know Steve Jobs would have NEVER done that. Hey it starts somewhere & this is CLEARLY new territory for Apple.
posted on Sep 28, 2012, 11:18 AM 6
Posts: 1236; Member since: Sep 26, 2012
Steve would never apologize because Steve wouldn't do such blunders! Apple was good to introduce Apps and the market for apps and they were even innovative right up till the iPhone 4...after that it was all iCrap. I prefer Android but i never thought Apple till they stopped innovating and treating their loyal customers like sheep, bad phones, bad OS, lawsuits...and now a crappy unsatisfactory iPhone 5!
posted on Sep 28, 2012, 11:14 AM 4
Posts: 133; Member since: Aug 13, 2012
We Are Extremely Sorry??!!!! now that's something you don't see everyday from Apple, and about time too!
posted on Sep 28, 2012, 8:14 AM 35
Posts: 41; Member since: Jul 12, 2012
I didnt expect this kind of humility and I was pleasantly surprised. Sometimes, a heartfelt and sincere apology does the trick. Congrats to Apple for this unexpected maturity from your leader.
posted on Sep 28, 2012, 9:02 AM 17
Posts: 14605; Member since: Dec 19, 2008
meh.. yes and no. He's made some minor good changes like employee contributions to charity and this nice apology letter instead of "your mapping it wrong" which would have been SJ's response. Other than that.. what has actually changed much? Slight worker improvements, but that was by social pressure. The first "Cook" iphone is a manufacturing & programming disaster compared to previous models, and they still over charge the living crap out of their customers and try to sue/patent everything and every one.
posted on Sep 28, 2012, 10:21 AM 4
Posts: 2383; Member since: Jul 18, 2010
We likeses our instant gratifications, and we wantses thems now!!! We all seem to expect changes to take place instantly. Tim may be CEO now, which gives him the single most individual influence on Apple, be he still has to contend with provisions and expectations from the Board that are left over for the Jobs Era. Tim has been a different person at the helm than Steve was, but that really be come as evident for a few more years, or product cycles basically before he can really make Apple his own. Overall, I like Tim Cook a whole lot more than Steve Jobs.
posted on Sep 28, 2012, 1:20 PM 0
Posts: 19; Member since: Aug 19, 2012
what do u expect when they are fustrating their users with a crapy map i believe they feel sorry for themselves when they just know thier map is half baked and still releases it just to kill the competition
posted on Sep 28, 2012, 12:59 PM 0
Posts: 324; Member since: Jan 29, 2009
Steve wouldn't have allowed Maps to be released if he was still here.
posted on Sep 28, 2012, 8:16 AM 38
Posts: 2; Member since: Sep 26, 2012
very true... :)
posted on Sep 28, 2012, 8:41 AM 2
Posts: 5993; Member since: Dec 22, 2010
"Stop praising him for getting you to buy something." But that is what made him god-like in the business man context - he got consumers obsessed with the idea of buying the iToys when they really didn't NEED the iToy(s). Heck, one consumer was so obsessed with buying an iToy, they sold one of their kidneys....
posted on Sep 28, 2012, 2:57 PM 1
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