Apple iPhone 7 Plus catches on fire inches from sleeping woman's head

Apple iPhone 7 Plus catches on fire inches from sleeping woman's head
A Chinese woman with the surname of Chen (that is all the information she would tell the media about her name) was warm and cozy inside her home in Nanjing. In fact, it was the middle of the night earlier this month, and the woman was fast asleep in her bed. Lying inches away from her head was the Apple iPhone 7 Plus that she had purchased back in March. Chen might have been dreaming about the 10th anniversary Apple iPhone 8 coming later this year, when she was startled by a cracking sound that woke her up at 2am.

Turning toward the iPhone 7 Plus on her pillow, she could see smoke billowing out of the handset. After tossing the device on the ground, the phone caught on fire for about three minutes. No one was injured, but the iPhone 7 Plus, just one month old, was a total loss with a huge area of melted material where the battery once sat.

Chen brought the phone back to the retail location where it had been purchased and was told that she couldn't get a refund until the cause of death was determined. So Chen will have to shell out money for a new phone until it is determined if she is owed some type of compensation for purchasing what appears to be a defective iPhone 7 Plus.

One thing that Chen has decided is that her next handset will not be from Apple. She says that she will never buy another iPhone unless Apple can guarantee that the new model won't go up in flames. "Even if they decide to give me a brand-new iPhone, I won’t accept it until they can provide guarantees that something like this won’t happen again," she said.

We should point out that we don't know whether Chen was using the original charging equipment that comes out of the box. A look at the pictures that accompany this story show some unknown device with a wire that is in the background next to the damaged phone. Unfortunately, the photos aren't clear enough to determine if that device in the photo is a third-party charger, or if it is something else not related to the iPhone.


source: Softpedia

Related phones

iPhone 7 Plus
  • Display 5.5" 1080 x 1920 pixels
  • Camera 12 MP / 7 MP front
  • Processor Apple A10 Fusion, Quad-core, 2340 MHz
  • Storage 256 GB
  • Battery 2900 mAh(21h 3G talk time)

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116 Comments

1. Spyro

Posts: 334; Member since: Mar 29, 2017

I'm surprised even after all these years, people still put their phones beside their bed despite numerous incidents. This is just sad.

19. maherk

Posts: 6705; Member since: Feb 10, 2012

I'm more surprised that PA ditched the term exploded for this article

35. bucknassty

Posts: 1305; Member since: Mar 24, 2017

You know why!

55. trojan_horse

Posts: 5868; Member since: May 06, 2016

Who doesn't know, though? :D

69. sissy246

Posts: 7002; Member since: Mar 04, 2015

After all Alan did write it. Guess shouldn't expect any less.

30. Arch_Fiend

Posts: 3944; Member since: Oct 03, 2015

Same, when my phone is charging I always put it on my glass night stand that has nothing else but a lamp on it. If I have it in bed with me, it's definitely not charging.

37. marorun

Posts: 5029; Member since: Mar 30, 2015

Love the old useless excuse of the third party charger. nearly 10 years using various android handset from various OEM. Almost never use original charger got load of third party one. Never one phone exploded or even made smoke. So if Apple use cheap battery thats cannot handle variation of charging equipements well another reason not to buy apple.

42. Ninetysix

Posts: 2933; Member since: Oct 08, 2012

"The woman, who only wanted to share her surname Chen, explained that she was sleeping at her home in Nanjing with the iPhone charging on a pillow right next to her." "iPhone charging on a pillow right next to her." "pillow" Let's start charging all your equipment on top of pillows please and let's see what happens.

48. marorun

Posts: 5029; Member since: Mar 30, 2015

you Apple user love trying to find excuses. I also charge my phone right beside me on my pillow when i am in bed looking at TV ( yep tv in bedroom using chromcast love it). I also did the same with my new Xperia Tablet Stop with the excuses. Apple need to use higher quality part thats all. there is a controller chip thats control the electricity current and voltage when you charge your phone. If its a high quality one its will be able to handle any charger and at worst its will just not charge and tell you something wrong with your charger. Many android thats support very high speed charging also dynamically lower the charge voltage ect when the phone put out too much heat. IF android maker can do it so do apple ( Samsung is quite the exception.. had charging issue since Samsung S3 because up to S6 they used cheap charging port thats broke down very fast. )

50. Ninetysix

Posts: 2933; Member since: Oct 08, 2012

Has nothing to do with controller chips or voltage regulators. Any device that's being charged needs proper heat dissipation and ventilation. Please listen to your local fire department and stop charging your phone on top of pillows.

80. NoToFanboys

Posts: 3231; Member since: Oct 03, 2015

This is an isolated incident, no need to go full defensive tardfan.

104. Ronan

Posts: 51; Member since: Mar 21, 2017

"This is an isolated incident." Are you for real? Every couple of weeks you hear about an iPhone 7 catching fire. You are not an authority on anything! So you need to shut up! What an idiot!

105. NoToFanboys

Posts: 3231; Member since: Oct 03, 2015

Wow, what now? You're gonna call me Apple fanboy? You idiots here in PA can't decide if you're gonna call me Samsung or Apple fanboy LOL Keep tardin'

81. Ronan

Posts: 51; Member since: Mar 21, 2017

You got owned! Keep apologizing for Apple, loser.

75. krystian

Posts: 423; Member since: Mar 16, 2016

Anyways, I don't own any Apple products but electronics are just not 100% full proof and there's no way to do it. People who use them have to put some responsibilty into it too. Many things can go wrong. A large surge could fry components. Is she plugged into a surge protector? Unlikely. Sensors that detect heat could be damaged. Even if you close the circuit the phone is already hot and heat isn't escaping properly do to outside factors while it attempts to shut down. There's no way to tell if the fire would have started if she had not thrown it. Throwing it could have caused pressure on the battery and a mix of chemicals and the smoke could have just been an individual component on the circuit board. There's just too much to consider. People were talking about how Apple needed a way to stop a phone from drawing power when it falls in the bath tub last time there was an article regarding a user who had experienced this. It's actually not possible. The outlet in the house is the only thing that can drop the current or the circuit breaker has to blow.

67. TechieXP1969

Posts: 14967; Member since: Sep 25, 2013

According to you in the last, nothing will happen. I posted once that charging a phone on cloth material makes the area heat up with the phone, this increasing the chances of a phone catching fire. You openly and outright said I was wrong. Now you're saying I'm right? Here is the problem with all phones. Not Apple specifically. When you are recording video at 4K, when the camera gets hot, the hardware shuts it down until it cools. So why is it when your phone is charging, if it gets to a certain temperature it doesn't shutdown the charging until it cools or power off the phone or another failsafe? Also even if she didn't use the original charger. Why is it, only iPhone catch fire when using a 3rd party charger?

106. Amin_Dark

Posts: 10; Member since: Jul 16, 2014

when youre chipset get hot to a certain temperature its shutdown but when teh battrey gets hot it doesnt shut down at all thats why ....

60. matistight

Posts: 927; Member since: May 13, 2009

And why is it mainly in China????

87. lyndon420

Posts: 6498; Member since: Jul 11, 2012

I'm surprised people are still blaming aftermarket chargers for these incidents. I'm surprised OEM's who build these expensive devices don't have built-in protection to prevent them against voltage spikes or whatever it is that's not agreeing with the battery.

109. whqhdrbs

Posts: 36; Member since: Feb 12, 2017

I like Samsung and not a fan of iphone, but we don't trust anything coming out of China, not that she was going after insurance money...it's not a open country with highest level of censorship...until it's fully open I don't trust anything

2. TechieXP1969

Posts: 14967; Member since: Sep 25, 2013

Even if she wasn't using an original charger, it shouldn't catch on fire. However I think she is part of the issue. Why do fools put a phone in bed? A charging phone that gets hot laying on cloth material will increase hear and cause fire. Why doesn't the phone stop charging when it reach a unsafe temperature? I mean that would be the best failsafe ever.

5. Mxyzptlk unregistered

"Even if she wasn't using an original charger, it shouldn't catch on fire." Oh do enlighten us with your vast technical knowledge.

38. marorun

Posts: 5029; Member since: Mar 30, 2015

Good batteries coupled with good security in the phone itself make a phone able to be charged by any charger. Simple no? been doing this for nearly 10 years never had an issue. So MXyzptlk if you like cheap crap thats explode because its cant handle a bit of variation of charger its your choice.

91. TechieXP1969

Posts: 14967; Member since: Sep 25, 2013

How about the fact Android phones get charged with those cheap store bought China chargers and still never catch fire. If you use a charger that is not designed to work properly with it, th3 device simply shouldn't charge. I have an HP laptop which comes with a smart charger. I had another HP charger I tried to use b3cause I left the original at work. Even though it for, a message popped up instantly saying it was not the right charger and said charging would stop due to incompatibility. Apple with all their money and all their engineering no-how can't make a smarter charger so improper ones ca work? Guess What? On my Galaxy I tried using what was suppose to be an OEM Samsiung cable i bought on eBay and when I plugged it into my S6 edge at the time, I got warning that it wasn't a proper charger or cable and charging was disconnected. You're saying Apple can't do This? But you willing get on your k res every day allow Apple to stick their BS up your @$$ and down your throat. This is why I HATE Apple fans. Like what you like, but then you act stupid when placed on the spot. Actually you all aren't acting...you all are stupid.

14. sissy246

Posts: 7002; Member since: Mar 04, 2015

So PA, when it was Samsung the phones always exploded, one of your writers even would correct someone if they said it cought fire , not exploded, now that you write a article about apple, it cought fire and not exploded. Just used reply so I could write a longer post without the post reply going away.

16. Rampage_Taco

Posts: 1005; Member since: Jan 17, 2017

PA will take Apples side and say it was the womans fault for the fire or explosion or whatever it may be. And of course they use caught fire, it sounds less intense than Exploded. Can't put down Apple products

21. RoboticEngi

Posts: 1251; Member since: Dec 03, 2014

This is iphonearena, Things are Very different when you talk about Apple.

76. TechieXP1969

Posts: 14967; Member since: Sep 25, 2013

Exactly. European blokes.

17. Rampage_Taco

Posts: 1005; Member since: Jan 17, 2017

Also I've seen with several Android devices, if there was an issue with the device or charger the phone would display "Please Use a Compatible Charger for this Device" or some message along those lines

54. sissy246

Posts: 7002; Member since: Mar 04, 2015

Yes it does. I plugged my note 5 into my mom's charger one time it told me something like that also.

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