Apple iPhone 6s battery issue hits more phones than thought

posted by Alan F. / Dec 07, 2016, 10:23 AM

Apple iPhone 6s battery issue hits more phones than thought

If you've been following what is known now as #Batterygate, you know that Apple is replacing the battery for free on certain versions of the Apple iPhone 6s. Originally, Apple offered the free cell replacement for units produced between September and October 2015. Typing your handset's serial number into a special box on Apple's support page tells you whether or not your particular iPhone 6s is affected.

Those units experiencing the problem will shut down suddenly as battery life drops from 30% to 0% in the blink of an eye. Plugging the phone into an outlet to charge it will bring the battery life right back to 30%. Last week, Apple said that a manufacturing problem allowed too much air into the battery compartments of affected units while they were being manufactured.

Now, Apple is telling its customers in China that the problems with the battery affects more units than it thought. The tech titan said that a small number of iPhone 6s models "outside of the affected range" also experienced a battery related shutdown. While a shutdown is normal under certain extreme operating conditions (too hot, too cold, etc.) and is done to protect the components inside the phone, Apple plans on sending out a software update to garner more information about this problem. Another future update could be disseminated in order to fix the issue.

If your iPhone 6s is experiencing this problem, we would suggest taking it right away to an Apple Store or an Apple authorized repair shop. We'd skip checking to see if the serial number matches affected units because of Apple's comment about phones outside of the affected range experiencing the same problem. If your iPhone 6s battery life drops from 30% to 0% and then recovers to 30% when plugged in, we'd run to have it looked at immediately.

Apple iPhone 6s

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source: USAToday

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115 Comments

1. Mxyzptlk unregistered

I think this is being blown out of proportion.

posted on Dec 07, 2016, 10:24 AM 6

2. Podrick

Posts: 1284; Member since: Aug 19, 2015

Someone's in denial as usual.

posted on Dec 07, 2016, 10:31 AM 47

31. trojan_horse

Posts: 5868; Member since: May 06, 2016

And seing that the "someone" is Mxy... I'm not suprised at all.

posted on Dec 07, 2016, 11:58 AM 28

42. Mxyzptlk unregistered

Just like you and the other Samsung fan base, right?

posted on Dec 07, 2016, 1:08 PM 1

34. meanestgenius

Posts: 21784; Member since: May 28, 2014

Talk about damage control....agree with you and trojan_horse. Not surprised at all about who it is.

posted on Dec 07, 2016, 12:21 PM 16

43. Mxyzptlk unregistered

Of course you do. But you aren't guilty of damage control, no sirree. http://www.phonearena.com/news/BlackBerrys-phone-sales-cut-in-half-during-fiscal-fourth-quarter_id79849/comments/page/7

posted on Dec 07, 2016, 1:10 PM 1

56. meanestgenius

Deflection, five yard penalty. Especially since no one is more guilty of damage control than you are, as evident as this article: http://www.phonearena.com/news/Jury-awards-VirnetX-302.4-million-in-the-never-ending-patent-battle-against-Apple_id86047 But of course, you are deflecting from the issue at hand in order to take the spotlight of negativity off of Apple.

posted on Dec 07, 2016, 2:00 PM 8

82. Mxyzptlk unregistered

But you attack anyone who says anything about blackberry that you don't like. The link I posted is proof of that. http://www.phonearena.com/reviews/BlackBerry-Classic-Review_id3900

posted on Dec 07, 2016, 3:32 PM 1

100. meanestgenius

I shut down trolls like you. You don't like it because you want to be left to freely troll, and can't stand that I shut you down all of the time. Speaking of attacking someone: http://www.phonearena.com/news/Apple-sued-over-fast-charge-feature-on-Apple-iPhone-6s_id83122 That link proves that you attack anyone that says anything negative about Apple.

posted on Dec 07, 2016, 4:42 PM 4

41. Mxyzptlk unregistered

I'm not in denial. Learn to read next time. I didn't say the issue doesn't exist. I just said it's being blown out of proportion.

posted on Dec 07, 2016, 1:07 PM 1

57. meanestgenius

The denial is you thinking that it's blown out of proportion. If this were Samsung, you'd be screaming for them to be burned at the stake.

posted on Dec 07, 2016, 2:01 PM 11

64. meanestgenius

*thinking that it's not***

posted on Dec 07, 2016, 2:23 PM 1

84. Mxyzptlk unregistered

Lol foul. 10 yard penalty.

posted on Dec 07, 2016, 3:34 PM 1

101. meanestgenius

Hey, I'm typing on an iOS keyboard on my iPad Pro 9.7 inch. It probably detected that I'm saying something about an Apple Priest, and it's resisting my typing on it.

posted on Dec 07, 2016, 4:44 PM 5

83. Mxyzptlk unregistered

Just like Samsung fans would be doing the same. Honestly you have no room to talk.

posted on Dec 07, 2016, 3:33 PM 2

102. meanestgenius

So you're admitting that you troll Samsung because some Samsung fans troll Apple. How immature of you.

posted on Dec 07, 2016, 4:46 PM 5

63. SIGPRO

Posts: 2815; Member since: Oct 03, 2012

Denial Denial Denial! ifans............most horrible fanboys around!

posted on Dec 07, 2016, 2:15 PM 12

85. Mxyzptlk unregistered

Honestly you should see the BlackBerry fan.

103. meanestgenius

He sees you, the Z0mbified i$#33p, just fine.

posted on Dec 07, 2016, 4:47 PM 3

114. NoToFanboys

Posts: 3231; Member since: Oct 03, 2015

I see that Mxy's online masochism is still strong.

posted on Dec 07, 2016, 11:17 PM 2

115. meanestgenius

Oh yeah, he's a complete glutton for punishment.

posted on Dec 07, 2016, 11:50 PM 1

3. LebronJamesFanboy

Posts: 671; Member since: Mar 23, 2013

It's not blown out of proportion. My work phone is an iPhone 6s and has the problem. It's a big deal and Apple needs to respond better.

posted on Dec 07, 2016, 10:40 AM 25

6. nctx77

Posts: 2540; Member since: Sep 03, 2013

They have already responded! What are you talking about? Also, it's your work phone. Sh**, that's your companies problem, not yours!

posted on Dec 07, 2016, 10:49 AM 5

9. marorun

Posts: 5029; Member since: Mar 30, 2015

Apple protector much?

posted on Dec 07, 2016, 10:54 AM 22

66. VZWuser76

Posts: 4974; Member since: Mar 04, 2010

Doesn't change the fact that it's affected. And it is his problem because he has to deal with it while they work out what to do going forward.

posted on Dec 07, 2016, 2:39 PM 3

86. Mxyzptlk unregistered

*swoosh*

posted on Dec 07, 2016, 3:35 PM 0

99. VZWuser76

Whatever hypocrite. If this were Google, Motorola, Samsung, etc, you'd be bitching about their lack of QC and it being a symptom of poor management. But when it's Apple, it's a non issue. But tell me, do you agree with nctx77 that it's a non issue because it's his work phone?