Apple iPhone 6s battery issue hits more phones than thought

posted by Alan F.

Dec 07, 2016, 10:23 AM

Apple iPhone 6s battery issue hits more phones than thought

If you've been following what is known now as #Batterygate, you know that Apple is replacing the battery for free on certain versions of the Apple iPhone 6s. Originally, Apple offered the free cell replacement for units produced between September and October 2015. Typing your handset's serial number into a special box on Apple's support page tells you whether or not your particular iPhone 6s is affected.

Those units experiencing the problem will shut down suddenly as battery life drops from 30% to 0% in the blink of an eye. Plugging the phone into an outlet to charge it will bring the battery life right back to 30%. Last week, Apple said that a manufacturing problem allowed too much air into the battery compartments of affected units while they were being manufactured.

Now, Apple is telling its customers in China that the problems with the battery affects more units than it thought. The tech titan said that a small number of iPhone 6s models "outside of the affected range" also experienced a battery related shutdown. While a shutdown is normal under certain extreme operating conditions (too hot, too cold, etc.) and is done to protect the components inside the phone, Apple plans on sending out a software update to garner more information about this problem. Another future update could be disseminated in order to fix the issue.

If your iPhone 6s is experiencing this problem, we would suggest taking it right away to an Apple Store or an Apple authorized repair shop. We'd skip checking to see if the serial number matches affected units because of Apple's comment about phones outside of the affected range experiencing the same problem. If your iPhone 6s battery life drops from 30% to 0% and then recovers to 30% when plugged in, we'd run to have it looked at immediately.

Apple iPhone 6s

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source: USAToday

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Display 4.7 inches
1334 x 750 pixels

Camera 12 MP (Single camera)
5 MP front

Hardware Apple A9 APL0898, 2GB RAM

Storage 128GB, not expandable

Battery 1715 mAh

OS iOS 13.x

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115 Comments

80. xperian

Posts: 421; Member since: Apr 10, 2014

I was using an iphone outside at around -5 C. And it shut down at about 40%. When trying to turn off it just showed that battery was empty. After getting it warm, it finally turned on and battery increased from 20% back to where it was. I guess it's not designed to use in colder weather.

posted on Dec 07, 2016, 3:19 PM 0

97. TechieXP1969

Posts: 14967; Member since: Sep 25, 2013

That's weird. As cold as it gets in Chicago, I've never had a phone shut down on me because it was cold. Not even an iPhone. Theer is a video I watched on YouTube where a guy submerged an iphone and the galaxy S7 in cold water and then placed i in the freezer. Since water freezes at 0 degrees, that means the fridge certain reached those temperatures. When he took them out both were in a block of ice. Yet when he pulled them out, you could see that the notification light on the galaxy was still blinking even though the display was off. After he knocked off the ice, the galaxy instantly was working while the iPhone was not. The coldest day I have ever used a phone outside in Chicago, it was -80 with the windchill.or about 40 below 0. My phone at the time worked just fine and I was so glad I could use it with gloves on, which is also why I avoided phones with capacitive displays because they don't work with gloves on and at the time they didnt make gloves with the padded fingers for phones. Check out the video I am referring too -https://www.youtube.com/watch?v=8i2J0Qk3x3M

posted on Dec 07, 2016, 3:53 PM 0

65. TechieXP1969

Posts: 14967; Member since: Sep 25, 2013

Noooo! Not thought...but the BS claims by Apple who doesn't want to pay for the repair. The huge numbers already existed, Appel and its fanboy dummies, just always try to downplay an issue. When facst show, if a device or product has a manufactures defect, that unless the manufacturer is aware of the defect and fixes it in production, any phone not fixed has the same inherited defect, whether it displays itself or not. But ignorant stupid hypocritical fanboys wont see it that way, unless its not Apple. Fact - Every iPhone 4 has the Antenna issue, because all the phones were made the sam way and the defect was not corrected until the iPhone 4S. Whether you experience call drops or not is not relevant, you were simply luck. The iPhone 6 Plus all were mad with the same materials in the same way. Which means they are all capable of bending and damaging internals Whether your phone actually bent on you or not is not relevant to the fact. Samsung's Note 7. It appears whatever defect it had that caused it to catch fire, was present on all 2.5M that were release and the subsequent replacements of 1M they released, because the defect was not found and fixed. Thus 3M defective phones, whether they catch fire or not. The difference is, Samsung stopped selling the defective product before millions more got their hands on them. Yet Apple is allowed to continue to knowingly sell defective products to the public. Even with this issue, All iPhone 6 have this battery issue, because the issue wasn't fixed in production. Which means all new, factory refurbs and more are all defective. The CPSC should force Apple to do a full recall, and require Apple to replace everyone phone with the latest model at Apples' expense. But the hypocritical CPSC wont do that unless the phone all of a sudden catches fire and hurts someone and Apple gets a huge lawsuit on their hands and then it will be to late. Also, I thought this was an interesting read about how much products would cost if they were made in the USA. I am surprised that when some Apple fanboys made claims that if the iphoen was made int he US, the price would double, I thought it was BS. It turns out it could be true, but only under a coupe of circumstances based on this article which I read on MSN Money. I think it would be a good read for everyone -http://www.businessinsider.com/how-much-products-would-cost-if-made-in-us-2016-11

posted on Dec 07, 2016, 2:32 PM 2

30. SmartPhoneMobiles

Posts: 189; Member since: Oct 16, 2016

The crappple doing this on purpose.. Their crappy ios 10 on purpose destroying old iphones to encourage isheep to buy their even more crappier iphone 7 as their sale is sht and going down hill All those batteries issues and screen touch disease is crappple work deliberately..

posted on Dec 07, 2016, 11:49 AM 1

28. Phantom1031

Posts: 267; Member since: Aug 02, 2014

I hope phonearena will mention always iphone 6s battery issues whenever their is report about phone battery reported from samsung or other oems. They did mention everytime note 7 fiasco in every second articles regularly

posted on Dec 07, 2016, 11:43 AM 2

36. Scott93274

Posts: 6044; Member since: Aug 06, 2013

Well, first of all, the Note 7 was a brand new phone, the iPhone 6S has been out for a while. Second, the Note 7's battery issue resulted in physical damage to property and bodily harm, the iPhone 6S simply powers down prematurely. Lastly, the Note 7 issue resulted in a complete recall of all handsets, thus far, Apple has only needed to swap batteries to resolve the issue. As far as I'm concerned, the Note 7 is still by far the bigger issue and most noteworthy to be brought up in articles relating to defects with batteries.

posted on Dec 07, 2016, 12:28 PM 3

40. darkkjedii

Posts: 31796; Member since: Feb 05, 2011

100% agreed.

posted on Dec 07, 2016, 12:55 PM 1

55. Scott93274

Posts: 6044; Member since: Aug 06, 2013

Hey Dark, the wife and I are heading out to Vegas for a couple days at the end of the month, you have any suggestions for shows to check out? We already plan to see the Blue Man Group and the Beatles "Love" shows... Please don't say Britney Spears or Celine Dion though... Just thought to ask as you're a local.

posted on Dec 07, 2016, 1:57 PM 0

68. darkkjedii

Posts: 31796; Member since: Feb 05, 2011

Zumanity bro, you never forget it. See Zumanity...Blue man is awesome too.

posted on Dec 07, 2016, 2:42 PM 2

48. Mxyzptlk unregistered

I agree. Great post, Scott.

posted on Dec 07, 2016, 1:17 PM 1

54. Scott93274

Posts: 6044; Member since: Aug 06, 2013

You're welcome Mxyzptlk. Some people just try to hard sometimes and you have to put things into perspective for them.

posted on Dec 07, 2016, 1:54 PM 1

76. darkkjedii

Posts: 31796; Member since: Feb 05, 2011

Yeah, he was reaching big time with that post.

posted on Dec 07, 2016, 3:12 PM 0

27. Phantom1031

Posts: 267; Member since: Aug 02, 2014

Tim cook now say goodbye to old customers

posted on Dec 07, 2016, 11:41 AM 0

25. Phantom1031

Posts: 267; Member since: Aug 02, 2014

Apple now may put the blame on foxconn

posted on Dec 07, 2016, 11:39 AM 2

50. aegislash

Posts: 1538; Member since: Jan 27, 2015

"Damn those three year old slaveworkers for f**king up this badly!"

posted on Dec 07, 2016, 1:26 PM 1

24. Phantom1031

Posts: 267; Member since: Aug 02, 2014

Now alixmalik, mxyzptlk, ctdog, nctx77 will try to defend...... take that samsung trolls

posted on Dec 07, 2016, 11:38 AM 4

39. darkkjedii

Posts: 31796; Member since: Feb 05, 2011

Alik tends to tell it like it is. The others, you're correct on. In other news...ctdog wants my YouTube channel.

posted on Dec 07, 2016, 12:54 PM 6

46. Mxyzptlk unregistered

Really darkk? And you aren't guilty of damage control yourself? BTW, I do recall you dodging a few questions in two recent topics.

posted on Dec 07, 2016, 1:15 PM 1

58. Scott93274

Posts: 6044; Member since: Aug 06, 2013

He's critical of both platforms when he experiences something negative on them. And I'm not meaning to insult you here Mxy, but you are loyal to Apple, and defend them regularly. I'm not calling names here, I'm simply saying that you like a brand and there's nothing wrong with that, but what Phantom1031 is somewhat true, though he was a bit of a d*ck about it.

posted on Dec 07, 2016, 2:04 PM 4

93. Mxyzptlk unregistered

True, although I've been off the Apple wagon for some time now. And maybe I did get a little carried away.

posted on Dec 07, 2016, 3:42 PM 0

106. darkkjedii

Posts: 31796; Member since: Feb 05, 2011

No worries

posted on Dec 07, 2016, 5:02 PM 0

78. darkkjedii

Posts: 31796; Member since: Feb 05, 2011

I don't do damage control mxy, you should know that about me by now. I call it like I see it, and will credit, and criticize where it's due.

posted on Dec 07, 2016, 3:15 PM 6

92. Mxyzptlk unregistered

You're right, dude. My bad, once again I got carried away in the article.

posted on Dec 07, 2016, 3:41 PM 0

107. darkkjedii

Posts: 31796; Member since: Feb 05, 2011

This isn't a Note 7 sized issue, but it's one that needs to be attended to. It's all good bro, we've always been cool and I'd like that to continue. Be it Apple, Samsung, Lady Lee, or even my beloved Vette. When they screw up, I'm speaking on it. When they do good, I'm speaking on it.

posted on Dec 07, 2016, 5:03 PM 0

51. ctdog4748

Posts: 797; Member since: Mar 05, 2016

Why are you trolling Apple articles? You don't even own an iPhone. And yes, since you mentioned it, I would like to check out your channel. Why won't you let me?