AT&T dropping your calls? This setting might help

Check the Data only option to escape AT&T's VoLTE outage and dropped calls

Check the Data only option to escape AT&T's VoLTE outage and dropped calls

The weird voice call disconnect outage that has been affecting AT&T subscribers since yesterday, regardless of their iOS or Android affiliation, is seemingly abating, but the issue seems to stem from voice-over-LTE identifiers, so changing a setting on your iPhone might help. 

No, we aren't talking about AT&T's advice to keep restarting your phone until it actually begins connecting your calls, but to turn off VoLTE for the time being. On your iPhone, go to Settings>Cellular>Cellular Data Options>Enable LTE, and set it to "Data only," instead of the "Voice&data" option you see in Apple's picture here. 

That's it, your calls will go via the regular voice network now, and it's prayer time that you don't get any more dropped calls because of this issue. Once you've learned that AT&T has resolved its VoLTE problems, you can return the mark back to normal, and enjoy the supposedly crystal clear voice quality that the HD Voice option offers.

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7 Comments

1. Soundjudgment

Posts: 370; Member since: Oct 10, 2016

Any walk-thoughs listed for those who have Samsung or similar phones?

2. bambamboogy02

Posts: 832; Member since: Jun 23, 2012

No, Even though the article says "regardless of their iOS or Android affiliation" they won't post it. Android settings should be as follows: Settings: --> Network & Internet --> Mobile Network --> turn off advanced calling. (Menu walk through from Pixel, but if you can get to mobile network from settings, the last step should be the same) Here you should see something labled as 'Advanced calling" following a definition of using LTE services to improve voice and other communication. turn that off.

3. theot14430 unregistered

Go to:->AT&T store, cancel service Then, go to:-> T-Mobile.

4. Jrod99

Posts: 696; Member since: Jan 15, 2016

That might be a good idea. Just don’t say Verizon. Ugh. Those crooks.

5. sissy246

Posts: 6959; Member since: Mar 04, 2015

Be a cold day in hell before i go to T mobile

6. XDAdam

Posts: 276; Member since: Feb 03, 2016

Winter is coming...

7. bambamboogy02

Posts: 832; Member since: Jun 23, 2012

Not in Texas.

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