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Most Sidekick data recovered from the black hole

Posted: , by Alan F.

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Most Sidekick data recovered from the black hole
Roz Ho, Corporate V.P of Premium Mobile Experiences for Microsoft, wrote in a T-Mobile forum that most-if not all-of the missing data that disappeared from Sidekick devices, has been recovered. She writes, "We are pleased to report that we have recovered most, if not all, customer data for those  Sidekick customers whose data was affected by the recent outage.  We plan to begin restoring users’ personal data as soon as possible, starting with personal contacts, after we have validated the data and our restoration plan. We will then continue to work around the clock to restore data to all affected users, including calendar, notes, tasks, photographs and high scores, as quickly as possible. We now believe that data loss affected a minority of Sidekick users.  If your Sidekick account was among those affected, please continue to log into these forums for the latest updates about when data restoration will begin, and any steps you may need to take. We will work with T-Mobile to post the next update on data restoration timing no later than Saturday."

Was it a Gremlin that caused the problem? Bugs Bunny ran into one of those things, and the ugly thing nearly took out the hare's airplane. You can imagine what it could do to a server network. So is this all behind Sidekick users? Did you get all of your data back? One thing for sure, you will get one free month of service and a $100 credit. Not bad for two weeks work.

Sidekick LX 2009 Specifications | Review

source: T-MobileForum via BGR

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posted on 20 Oct 2010, 01:44

1. shimmyx20 (Posts: 280; Member since: 03 Mar 2009)


From what I heard, the $100 gift card is only if the data is unable to be recovered. Hopefully this will all get worked out for the Sidekick users though

posted on 15 Oct 2009, 17:47

2. hates_fanboys (Posts: 13; Member since: 21 Sep 2009)


With all the hassle the people had lost their data they better get some money whether or not they get the data back.

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