HTC One X training begins at AT&T
1. jaytai0106 (Posts: 1458; Member since: 30 Mar 2011)
AT&T employee's training is pointless to them... People who are often on this site probably have more knowledge on any smarthphone than they do.
7. iDroidx650 (Posts: 72; Member since: 26 May 2010)
They are trained on the devices they sell, basics like processor speeds, screen size, camera and software. This is their job not their hobby. Many have lives outside of work: family, friends, gym etc. They don't go to sites like phonearena, bgr, or engadget to read articles all day. Like we do.
9. HGMIV (Posts: 52; Member since: 15 Feb 2012)
As a salesman representing AT&T, I recieve multiple training courses per month on each new phone that comes out. We have videos released to us weekly by AT&T corporate about the newest products and services. As well as this, we are supplied with manufacturer training sites for OEMs like Samsung, LG, and HTC. So those employees who care about what they sell will know anything that frequenters of sites like this would as well.
The thing is, the people who frequent these sites are not the average consumer. The average consumer doesn't care about processor speed and size, or pixel aspect ratio. They just want to get Angry Birds or be able to get to work using a GPS. One of my managers doesn't even know too much about the phones they sell; but he knows the basics. For the average consumer, you simply need to match their needs, and that's not always the most technical parts of the phone.
2. stipe (Posts: 33; Member since: 05 Apr 2012)
I caled Tmobile croatia and said taht the camera on NOKIA 3310 is broken .. what should i do ?
They said i schould change the camera on NOKIA 3310 !!!
3. jsoncv (Posts: 1; Member since: 12 Apr 2012)
You'd be surprised these days as to how educated the reps have become in this industry! And it's the first week in May which if that Sunday lands on the 6th, then that guy is right on ;-)
4. egbtmagus (Posts: 58; Member since: 12 Apr 2012)
Wow, Way to take credit for something that you had no part in. I posted these on xda, I am not one of your sources. Seriously, you couldn't have just said what it was rather then trying to claim ownership for the "news".
jaytai0106, That is so far from the truth. While there are AT&T Employees who do not know every in and out of all devices there are many out there that would put majority of the posters here in their place. A lot of us are die hard mobile fans who are really knowledgeable in the hardware and software.
8. bigdawg23 (Posts: 391; Member since: 25 May 2011)
You will want to read the reviews to see the S4 hold and beats the Quad Core.