LG G7 ThinQ bootloop reports in Europe bring back bad memories for the company
In cooperation with the operator, LG will be issuing a software solution within the next several days which will allow affected customers to roll back the update and return their device to its previous state. Customers are encouraged to contact an LG call center or visit their local service center for further assistance.
LG sincerely apologizes for this tremendous inconvenience and we are making every effort to remedy this situation as quickly as possible."
The infamous bootloop plague seems to be making an unexpected comeback, reportedly rendering a staggering number of LG G7 ThinQ units inoperable without a known cause... as of now.
The issues surfaced out of nowhere over the weekend, spreading like wildfire across several European nations, according to a large number of Redditors and XDA Developers Forum members.
Their grievances sound eerily similar, as the G7 ThinQ simply refuses to power up, attempting to boot time after time without successfully completing the task. What’s odd is this latest instance of widespread bootlooping glitches appears to have one thing in common apart from the affected smartphone model.
Regardless of the country of residence, bootloop-plagued users are reportedly all subscribed to the wireless services of one big company. Namely, T-Mobile, which could have more to do with this problem than LG.
At the same time, the device manufacturer’s history of similar bugs is pretty hard to disregard when trying to find who to blame for this new mess. The bootloop nightmare began back in 2015 with the LG G4, resulting in a costly class-action lawsuit that also involved G5, V10, V20, and Nexus 5X owners.
For what it’s worth, LG is reacting quickly and appropriately to bootloop reports this time around, “immediately” starting an investigation into the cause of the glitches, according to a statement provided to Dutch blog DroidApp... on a Sunday no less.
Meanwhile, the company's customer service representatives are promising swift device replacements, which suggests the issue is yet again hardware-related. Hopefully, LG will somehow manage to contain it to a limited number of faulty units. Or perhaps some sort of a network cause will be identified. Either way, let’s keep our fingers crossed bootloop doesn’t become a global thing... again.