Galaxy Note 9 fire report is being investigated by Samsung, bringing back terrible memories
Samsung may have way more to worry about than losing part of the OLED iPhone screen supply business to LG next year, as a recent incident reportedly involving an early Galaxy Note 9 adopter brings back painful memories of a chapter in the company’s history previously believed to be closed.
“Just after midnight” on September 3, i.e. a mere ten days after the commercial release of Samsung’s latest flagship phone, a real estate agent from Long Island claims her hot new Note 9 randomly caught fire.
An experience suitably described as “traumatic” by the handset’s owner, Diane Chung, quickly unfolded, as the mobile device produced a “whistling and screeching sound” before exhaling a “thick smoke.”
The obvious ordeal was made worse by the fact the woman was “trapped alone” in an elevator when the Galaxy Note 9 “became extremely hot”, destroying the contents of the purse where it was stored while making visibility and breathability a serious problem in the Bayside building lift.
Now, we know what you’re thinking. The entire story sounds a little too dramatic and conveniently hard to verify. There are no witnesses of the actual occurrence apart from the woman that’s suing Samsung for “unspecified damages and a restraining order barring the sales of any Galaxy Note 9s.” Also, how many “good samaritans” could there be hanging out in a lobby with a bucket of water on hand? That’s either incredibly lucky or completely fabricated.
At the same time, given Samsung’s troubled history, it’s definitely not wise to ignore any and all reports of incidents of this nature. Especially considering the massive battery squeezed into the not-so-massive body of the Note 9.
In fact, the company is taking the lawsuit very seriously, “investigating the matter” while highlighting this is the first complaint received in relation to a Galaxy Note 9 explosion. The Note 7 fiasco had to start somewhere too, but hopefully, Samsung really did step up its safety check efforts to avoid a repeat of the 2016 PR disaster.
“Just after midnight” on September 3, i.e. a mere ten days after the commercial release of Samsung’s latest flagship phone, a real estate agent from Long Island claims her hot new Note 9 randomly caught fire.
The obvious ordeal was made worse by the fact the woman was “trapped alone” in an elevator when the Galaxy Note 9 “became extremely hot”, destroying the contents of the purse where it was stored while making visibility and breathability a serious problem in the Bayside building lift.
Luckily, a “good samaritan” helped the woman put out the fire before wreaking more havoc, grabbing the allegedly defective phone with a cloth as soon as the elevator stopped and “plunking” it into a bucket of water.
Now, we know what you’re thinking. The entire story sounds a little too dramatic and conveniently hard to verify. There are no witnesses of the actual occurrence apart from the woman that’s suing Samsung for “unspecified damages and a restraining order barring the sales of any Galaxy Note 9s.” Also, how many “good samaritans” could there be hanging out in a lobby with a bucket of water on hand? That’s either incredibly lucky or completely fabricated.
In fact, the company is taking the lawsuit very seriously, “investigating the matter” while highlighting this is the first complaint received in relation to a Galaxy Note 9 explosion. The Note 7 fiasco had to start somewhere too, but hopefully, Samsung really did step up its safety check efforts to avoid a repeat of the 2016 PR disaster.
source: New York Post
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