Galaxy Note 9 fire report is being investigated by Samsung, bringing back terrible memories

Galaxy Note 9 fire report is being investigated by Samsung, bringing back terrible memories
Samsung may have way more to worry about than losing part of the OLED iPhone screen supply business to LG next year, as a recent incident reportedly involving an early Galaxy Note 9 adopter brings back painful memories of a chapter in the company’s history previously believed to be closed.

“Just after midnight” on September 3, i.e. a mere ten days after the commercial release of Samsung’s latest flagship phone, a real estate agent from Long Island claims her hot new Note 9 randomly caught fire.

An experience suitably described as “traumatic” by the handset’s owner, Diane Chung, quickly unfolded, as the mobile device produced a “whistling and screeching sound” before exhaling a “thick smoke.”

The obvious ordeal was made worse by the fact the woman was “trapped alone” in an elevator when the Galaxy Note 9 “became extremely hot”, destroying the contents of the purse where it was stored while making visibility and breathability a serious problem in the Bayside building lift.

Luckily, a “good samaritan” helped the woman put out the fire before wreaking more havoc, grabbing the allegedly defective phone with a cloth as soon as the elevator stopped and “plunking” it into a bucket of water.

Now, we know what you’re thinking. The entire story sounds a little too dramatic and conveniently hard to verify. There are no witnesses of the actual occurrence apart from the woman that’s suing Samsung for “unspecified damages and a restraining order barring the sales of any Galaxy Note 9s.” Also, how many “good samaritans” could there be hanging out in a lobby with a bucket of water on hand? That’s either incredibly lucky or completely fabricated.

At the same time, given Samsung’s troubled history, it’s definitely not wise to ignore any and all reports of incidents of this nature. Especially considering the massive battery squeezed into the not-so-massive body of the Note 9.

In fact, the company is taking the lawsuit very seriously, “investigating the matter” while highlighting this is the first complaint received in relation to a Galaxy Note 9 explosion. The Note 7 fiasco had to start somewhere too, but hopefully, Samsung really did step up its safety check efforts to avoid a repeat of the 2016 PR disaster.

Related phones

Galaxy Note 9
  • Display 6.4" 1440 x 2960 pixels
  • Camera 12 MP / 8 MP front
  • Processor Qualcomm Snapdragon 845, Octa-core, 2800 MHz
  • Storage 128 GB + microSDXC
  • Battery 4000 mAh(29h 3G talk time)



1. Phonehex

Posts: 768; Member since: Feb 16, 2016

Just when the lacklustre iPhones launch , Samsung bashing starts by PhoneArena. Please stop with this nonsense. You write that there is no backing of facts to this story but yet you publish an article . This is pure bias

7. AbhiD

Posts: 856; Member since: Apr 06, 2012

Oh really? Get a life! One doesn't have to be a douche bag all the time. Forget about Samsung bashing by Phonearena, this story has been out there for so long and PA reported it so late. Not to mention how in entire article the woman's story is being told as very fishy by the author, totally sounds like Samsung bashing. So much for Samsung hatred and being an Apple fanboy. Or maybe PA bribed the lady into making up this story and blaming Samsung, no ? Whether the incident is true or fake, nobody knows. But to call out PA for a simple news they reported because it has been all over internet shows how much of a big troll you are.

63. umaru-chan

Posts: 372; Member since: Apr 27, 2017

Absolutely pathetic behavior from Samsung fanboys. Everytime PA post a article that remotely indicate something negative about Samsung they will accuse PA of Samsung hating regardless of the content of the article. BTW, Phonehex account was limited in the past for posting racial comments and also for having duplicate accounts. Phoneareana it is time to take harder stance against these people and also people who likes their comments and hide behind the curtain. Phonehex needs to get banned from this since he has a history of posting racial comments. I'm sure senoir members like plasticsh1t remember his comments since plasticsh1t always bashed him for his ridiculous comments and having multiple accounts.

64. kabiluddin

Posts: 279; Member since: Feb 28, 2015

I don't always agree with you but this time I can fully concur with you. I remember Phonehex posting racial slur to lots of people. He would always demean and insult Muslim commentators here. PA should've banned him and his alt accounts a long time ago.

72. hboy857

Posts: 367; Member since: Jun 03, 2013

Ban racist POS Phonehex account. His comments always get high number of green thumbs in the shortest amount of time. It is obvious that he uses his multiple account to upvote his comment. He is a real hypocritical jerk just like Phonearena's original stalker.

76. Phonehex

Posts: 768; Member since: Feb 16, 2016

" His comments always get high number of green thumbs in the shortest amount of time" - Maybe because they make the most amount of sense and I am not a fanboy .

77. Phonehex

Posts: 768; Member since: Feb 16, 2016

" His comments always get high number of green thumbs in the shortest amount of time" - Maybe because they make the most amount of sense and I am not a fanboy .

82. semipro1337

Posts: 114; Member since: Oct 01, 2012

Lmao he had absolutely nothing to say to you or anyone else about him being racist, instead he defends his high number of thumbs ups. Guilty, guilty, guilty.

71. Phonehex

Posts: 768; Member since: Feb 16, 2016

Absolutely no bias from my end , I currently use a Macbook pro 2017 , an iPhone X 2017 and a S9 Plus . I love all great consumer tech. I've pre ordered the Xs Max 64 Space grey . I love a good product regardless of which company makes them. I personally feel that PA has definite bias toward Apple. Any user of this website can guess that much. I don't have any duplicate accounts. Yes , i did give it back to a few people , my account was limited for a week. So what about that ? That doesn't change the facts mentioned in my comment above.

10. RevolutionA

Posts: 473; Member since: Sep 30, 2017

Sammy is pulling the trigger. Boom boom boom!!!

65. RoyalMike unregistered

Apple couldn't impress anyone this year with probably the most boring launch in its history and suddenly people's attention moved to a 512gb phone with 8gb ram, a very futurist S-pen available already at a much better price, what could Apple do at such time? Yeah pay someone to act a super scripted elevator story bringing back the Note 7 fiasco memories to stop samsung from getting the upper hand with consumer respect.. It all came when we've news about sluggish iPhone XS pre-orders. Completely scripted

2. Atrixboyyy

Posts: 618; Member since: Nov 03, 2011

Or great ones if this site is concerned...

3. rabramson2443 unregistered

This story sounds like a scam, some mole from a competing company trying to stir the pot. Personal lawsuit? Fine Restraining future sales? Don't think so.

5. Soundjudgment

Posts: 370; Member since: Oct 10, 2016

Phooey! Google does not employ moles!

4. Donone41

Posts: 246; Member since: Dec 17, 2014

Pure fabrication. Samsung should counter sue this individual.

16. darkkjedii

Posts: 31596; Member since: Feb 05, 2011

And what's your proof of that? Not opinion, but proof. Samsung does have precedence...its called the Note 7.

45. AmashAziz

Posts: 2934; Member since: Jun 30, 2014

How are you so honest? You know you, plasticsh1t (below), and some other guys here are quite honest. And it's surprising among the wave of trolls. Maybe....maybe that's why your comment didn't get much likes besides mine, coz you speak honesty and people don't like that. I know, since I get the same experience as you due to my own honesty :( I wish there were more guys like you and plastic here. And oh I forgot to mention kiko. He's a great guy too. Among some others such as notofanboys.

53. Plasticsh1t

Posts: 3109; Member since: Sep 01, 2014

Imo because there are a lot of trolls in this website that renders the comments section here useless and drive the good guys away like Terry terius, alikmalix, terionthewise, notofanboys, and others. The amount of trolls here is disgusting but there is a few good guys here like you mentioned.

58. TechNeck

Posts: 657; Member since: Aug 29, 2014

I agree with this 100%. People on site like this shouldn't be so petty that they resort to primitive behavior a child would do. And even if I ask they don't blame themselves for trolling, but blame others.

81. Plasticsh1t

Posts: 3109; Member since: Sep 01, 2014

And sadly PA won't do anything to moderate the comments section. PA should take more responsibility.

66. darkkjedii

Posts: 31596; Member since: Feb 05, 2011

People want you to be in camp iOS or camp android, and lie, and troll. I refuse bro. I call it like I see it, and will be brutally honest. Thanks.

73. rabramson2443 unregistered

I didn't know proof was required in the comments section. I'll get the law offices of Dewey, Cheatem and Howe on the phone this afternoon.

79. toosmoove

Posts: 914; Member since: Sep 28, 2017

Why wouldn't prove be required? And article comes up up some fishy behavior and people that are interested in that fishy behavior would like to see proof. You act like the courtroom is the only place that requires proof. Let someone accuse you of something on your job and let's see how quickly you want to see proof If you're innocent.

6. Plasticsh1t

Posts: 3109; Member since: Sep 01, 2014

Nah hell no not again. I think this one is trying to take advantage of the past Note 7 incident. Smells fishy to me.

46. AmashAziz

Posts: 2934; Member since: Jun 30, 2014

Kindly see my above reply. Btw i too am skeptical about this incident.

84. cocoy

Posts: 464; Member since: Oct 30, 2015

Yeah, you're right. I've read some stories of IPhone catching fire too but not mentioned here. Only those reported to authorities were sometimes being published here like being electrocuted for a faulty charger and those under repair in the shop that was reported to fire department for emitting smoke. Not as many as Samsung articles being published here for exploding. I'm not a fan of Samsung as I don't own Samsung galaxy flagship after they ditched the flat screen variant. What I have is a Tab S3 only.

8. Wazupmrg

Posts: 198; Member since: Apr 10, 2017

Idiots. One incident and you're going back to Note 7. Remember when an I phone caught fire, and another one smoked during a flight? Of course not. You didn't report it like other people did

9. AbhiD

Posts: 856; Member since: Apr 06, 2012

Yes, because iPhones haven't had mass explosions and 2 times recall of the same device. Isolated incidents in any model aren't anywhere as serious as too many incidents in the same model. And that is precisely the reason Note 7 will always be brought up. Love it or Hate it. Infact forget about PA, even other sites brought up Note 7 debacle. Everyone has been bought by Apple, no ?

12. BuffaloSouce unregistered

But a iphone did catch fire on a Egyptian flight killing all 66 passengers aboard....Nobody ever died from the Note 7...

21. Plasticsh1t

Posts: 3109; Member since: Sep 01, 2014

Do you have a link to that?

* Some comments have been hidden, because they don't meet the discussions rules.

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