Verizon's Galaxy S8 offers even more limited functionality when using Bixby


If you've been reading our Galaxy S8 review, then you already know that Samsung's own personal digital assistant, Bixby isn't yet ready for prime time. Although the South Korean company was pretty clear about the situation and confirmed that Bixby would reach full potential after the market release of the Galaxy S8/S8+, we can't pass the fact that this is a marketed feature.

The things are even worse for Verizon's customers since some of the limited features available on most Galaxy S8/S8+ are not accessible on the carrier's units yet.

According to a report coming from CNET, Verizon's Galaxy S8 does not include the Amazon shopping option that allows the phone's camera to identify an object or text and link them to product pages from the online store.

The feature is called Bixby Vision and works as intended with one exception: it doesn't link to any product pages from Amazon. The issue has been confirmed by Verizon, as the carrier stated that it's now working with Amazon to offer the same experience to its customers.

As a workaround, Verizon advises customers who bought the Galaxy S8 to use the existing Amazon application on their smartphones if they want access to the “same photo and shopping experience.”

The fact that one of the features that should have been accessible through Bixby is not available for some customers makes Samsung's digital assistant even less useful at launch. But let's hope Verizon and Amazon will be able to fix the issue sooner rather than later.

Related phones

Galaxy S8
  • Display 5.8 inches 2960 x 1440 pixels
  • Camera 12 MP (Single camera) 8 MP front
  • Hardware Qualcomm Snapdragon 835 4GB RAM
  • Storage 64GB, microSDXC
  • Battery 3000 mAh
  • OS Android 9.0 Pie Samsung One UI

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