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Verizon is down again for some customers [UPDATED]

Verizon is down for thousands in select parts of the US.

By Anam Hamid

Updated: Aug 12, 2026, 1:34 PM

Verizon Wireless service

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It was caused by fiber cuts. | Image by PCMag

Update from Aug 12, 2026:

Verizon tells us that the issue is limited to Albuquerque, New Mexico. It was caused by fiber cuts, and the company is working to resolve the issue.

Multiple fiber cuts are causing a service interruption for wireless customers in the Albuquerque, New Mexico area. Our engineers are engaged and working quickly to resolve the issue. Please visit our Check Network Status page for updates on service in your area. We know how much people rely on Verizon and apologize for any inconvenience. We appreciate your patience.

Christina Moon Ashraf, Senior Manager Corporate Communications at Verizon, August 2026

The original story follows below:

It hasn't been very long since the last two Verizon outages, but the carrier is down again for thousands of customers across the country.

The problem started around 12:30 PM ET. At the peak of the outage, around 2,600 complaints were logged on the outage monitoring platform Downdetector, but the number has since been trending down.

What's your reaction to the repeated Verizon outages?

Cellular issues

Verizon is down for many customers. | Image by X

For most people, only cellular service has been impacted, with customers complaining of no phone signals. Some seem to be experiencing issues with the internet as well.

This doesn't appear to be a nationwide outage, with most complaints coming from the Northern and Western US.

This story is still developing. We will update the article with more information as soon as possible.

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Anam Hamid is a computer scientist turned tech journalist who has a keen interest in the tech world, with a particular focus on smartphones and tablets. She has previously written for Android Headlines and has also been a ghostwriter for several tech and car publications. Anam is not a tech hoarder and believes in using her gadgets for as long as possible. She is concerned about smartphone addiction and its impact on future generations, but she also appreciates the convenience that phones have brought into our lives. Anam is excited about technological advancements like folding screens and under-display sensors, and she often wonders about the future of technology. She values the overall experience of a device more than its individual specs and admires companies that deliver durable, high-quality products. In her free time, Anam enjoys reading, scrolling through Reddit and Instagram, and occasionally refreshing her programming skills through tutorials.

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