Update to iOS 9.3 is forcing apps to crash, hang and freeze on the iPhone 6s and iPhone 6s Plus

Update to iOS 9.3 is forcing apps to crash, hang and freeze on the iPhone 6s and iPhone 6s Plus
It has been a tough start for iOS 9.3. Apple had to temporarily stop rolling out the update after a problem was discovered that could have bricked older devices installing it. While Apple eventually resumed pushing out a revised version of iOS 9.3, a new issue has popped up. On Apple's Support Communities website, some Apple iPhone 6s and Apple iPhone 6s Plus users are complaining that certain apps are not working right.

Several links in Safari, Mail, Notes and Messages are not working. Instead of being taken to the linked site, the app will close, freeze or hang. Some have reported that disabling JavaScript will help fix some of the links in Safari, but that is a limited workaround. And while most of the complaints are coming from those using the newest iPhone models, some with older devices are experiencing the same issues. And others are saying that the broken links were a problem that had to be dealt with on iOS 9.2.1.

A video posted to YouTube shows links crashing and freezing. So many complaints are being posted about this, that we would have to assume that Apple is aware of what is going on. And that should mean that a fix will be issued shortly.

source: AppleSupport (1), (2) via BerkAtaƖzkan, 9to5Mac

Related phones

iPhone 6s
  • Display 4.7" 750 x 1334 pixels
  • Camera 12 MP / 5 MP front
  • Processor Apple A9 APL0898, Dual-core, 1840 MHz
  • Storage 128 GB
  • Battery 1715 mAh(14h 3G talk time)
iPhone 6s Plus
  • Display 5.5" 1080 x 1920 pixels
  • Camera 12 MP / 5 MP front
  • Processor Apple A9, Dual-core, 1840 MHz
  • Storage 128 GB
  • Battery 2750 mAh(24h 3G talk time)



2. GreenMan

Posts: 2697; Member since: Nov 09, 2015

Well, that's unfortunate... Just like The latest Touchwiz...

16. tedkord

Posts: 17357; Member since: Jun 17, 2009

Not a single app crash on my Note 5 since I got it last November. No freezing, no slow down. Troll harder.

40. darkkjedii

Posts: 31049; Member since: Feb 05, 2011

I wish I could say that about my Note. It's more reliable than my iPhone, but it screws up too.

47. tedkord

Posts: 17357; Member since: Jun 17, 2009

Nothing is perfect. I've had issues, though few. There was actually an app that wouldn't install. I still don't know why, but it was pissing me off. I gave up. It also still has the recent button lag, though much less than under lollipop. Interestingly, I just got the wife an S7, and setting it up, I felt it was less smooth than my Note 5. But, it seems to have smoothed out mostly.

56. darkkjedii

Posts: 31049; Member since: Feb 05, 2011

Plus 1 to that, at least you can be honest and not lie like fanboys of both camps. Any electronic device is gonna have hiccups from time to time. I'm not experiencing this latest bug from Apple, but I'm sure it'll pop up at some point, and I'll be honest about it. I think I was brutally honest about the travesty that was iOS 8.

144. TechieXP1969

Posts: 14967; Member since: Sep 25, 2013

Take the useless crap off an it won't be. I'm not trolling you, I feel you. I have the Note 5. I notice when I try to do certain things and install certain apps it runs bad. I have the T-mobile version. One problem I noticed is, it ha sits own App optimization app. I noticed that when I installed another app that does the same, it is causing issues. So I turn off the builtin one. Then the next thin I notice is that, if I fill storage and leave 5GB or less of space, its gets really slow. I moved my favorite tunes from an sdcard to the internal storage via OTG and I had almost 6GB of space open. I rebooted the phone and it was laggy as hell. So I erased it all and its back to 32Gb of open space and its no longer laggy. I'm not happy and about to email Samsung with my issue. Because 5GB is a lot of space. With old mechanical hard disks, it was good to leave 10% of the total drive space open to keep the drive running smooth. But you shouldnt need this with SSD or UFS or even eMMC. But I do have lots of apps. In fact I have 150 total apps install, and oc course that includes the junk you cant remove which also needs to get better. Samsung needs to force carriers to provide apps to the app store and other apps should only be download links to the actual app if I want them installed. Disabling still makes them take up space. I dont need apps preinstalled. Also here lately, not sure what is happening, but my phone has gotten slow and the battery has been dying fast even on power save mode. I did a scan and found no malware or rogue apps. So now I am backing it up so I can refresh it. This is an issue I slow had with the Note 4, which i didnt have with the Note 2 or 3. So I must have did something, though I have no idea what. It's only started happening about 2 weeks ago. Maybe our phones need some SPRING CLEANING.

70. Mxyzptlk unregistered

Tedkord wrong as usual.

79. tedkord

Posts: 17357; Member since: Jun 17, 2009

You're going to tell me what my experience had been with my phone? Ok, tell me. What has my experience been? Mxyzptlk full of shit as usual.

104. Adreno

Posts: 755; Member since: Mar 12, 2016

@tedkord Mxy is a troublesome attention-seeking troll. You talk about your experience, and he comes off to say you're full of s**t. Always posting comments that offends people. Report him

117. Mxyzptlk unregistered

Same thing applies to you as well. I think you're still salty about what I said before.

114. Mxyzptlk unregistered

Oh, I don't have to. You did so already even though you tried to deny it. You can say I'm full of sh--, it doesn't matter. Get over it. This is a public forum, so expect anything you say to be responded to.

93. S-R-K

Posts: 304; Member since: Mar 15, 2016

Mxzy pissing of tedkord. Or trying? Let's be honest no OS is perfect from its first. Batch.

115. Mxyzptlk unregistered

No, I just wanted him to understand that no OS release is ever perfect especially the first batch.

146. TechieXP1969

Posts: 14967; Member since: Sep 25, 2013

iOS is. Just look at the video. Isn't it running perfect. After all millions of iOS users have phones that do exactly what that video is showing, but they will never admit it because they have been fooled into thinking this is normal. My phone does way more than the iPhone and it doesn't run anything like that even when I can purposely make it be laggy, its still faster than that in the video by a landslide. iOS = I'm Ole Shiznit

130. cdm283813

Posts: 424; Member since: Jan 10, 2015

I believe you because the Note 5 hasn't received a major update since last November.

139. DnB925Art

Posts: 1168; Member since: May 23, 2013

You sure about that? Sprint's Note 5, Note 4, S7, and S6 are all on OFFICIAL Marshmallow.

27. xondk

Posts: 1904; Member since: Mar 25, 2014

My SGS7 edge has had 0 issues, none, nada, no crashes no nothing, and while I know people love to jab at touchwiz, its been working perfectly many I know, enjoying it fully in older phones as well, so why is there a need to jab at it? Apple has same potential problems everyone else has, that's what it shows, here, others have worked with their problems and improved, like touchwiz has, so will iOS.

50. dimas

Posts: 3363; Member since: Jul 22, 2014

Not a single crash on my exynos s7 edge. Might be having problems on the 820 variant but I really can't tell because I want to try 820 either.

53. dimas

Posts: 3363; Member since: Jul 22, 2014

*I don't want

105. Adreno

Posts: 755; Member since: Mar 12, 2016

SD820 version is superior to Exynos version. Try it and you'll see.

118. Mxyzptlk unregistered

Homegrown processor optimized for your native hardware is always going to be better in the end.

140. johanbiff

Posts: 415; Member since: Mar 31, 2015

you obviously missed all the tests that says otherwise

143. TechieXP1969

Posts: 14967; Member since: Sep 25, 2013

No not even close. The lastest TW is nothing like that. In fact the only version of Touchwiz I have ever used that worked like that, was on a Droid Charge which was a phone that had a 528Mhz CPU inside it. I still have my original S3, which is still on KitKat, I have my wife's original S4, with 5.01 on it. None of them run anything like that. You claim is a complete fabrication.

3. Zylam

Posts: 1817; Member since: Oct 20, 2010

Running iOS 9.3 from the start of its roll out on 6S, haven't experienced any of those issues, however I don't use that many apps or visit a ton of sites, so who knows.

124. Cicero

Posts: 1129; Member since: Jan 22, 2014

So, for what are you using your 6s? FB, text, pictures, calls or showing prople that you own an ip6s? I know a ton of people whit this behavior buying an smartphone only for showing it and beeing trendy. Are you in this population segment?

126. o7o

Posts: 114; Member since: Jun 26, 2009

Sorry to interfere here, but seriously, it's not your business what he's using his phone for! It's his phone, he paid its money, and he is the one using it! Not you!

131. techietech

Posts: 29; Member since: Jan 24, 2016

Too much hate?

134. willywanta

Posts: 502; Member since: Jun 04, 2014

so what do you do with YOUR iphone 6s? it is a phone, right?

5. sissy246

Posts: 7112; Member since: Mar 04, 2015

Haven't had a app freeze our hang yet on my note 5 that I have had now for 6 months

7. saif2711

Posts: 78; Member since: Feb 22, 2016

ios 9.3 on your note 5 for 6 months??apple betrayed iphone users.

* Some comments have been hidden, because they don't meet the discussions rules.

Latest Stories

This copy is for your personal, non-commercial use only. You can order presentation-ready copies for distribution to your colleagues, clients or customers at https://www.parsintl.com/phonearena or use the Reprints & Permissions tool that appears at the bottom of each web page. Visit https://www.parsintl.com/ for samples and additional information.