T-Mobile's new coverage map is based on customers' real life experiences

T-Mobile's new coverage map is based on customers' real life experiences
T-Mobile introduced a new coverage map today that is based on "real-time customer experience." The carrier says that the map is comprised of more than 200 million data points reported by T-Mobile customers. This data replaces the previous estimates that the mobile operator employed in producing its coverage map.

The map reveals exactly where T-Mobile customers will find 4G LTE, 4G and 3G coverage. Certain parts of the map show a "Verified Coverage" icon that points out areas of the U.S. where the majority of the data provided comes from T-Mobile subscribers. These customers are relaying their real-life experience using the mobile operator's wireless service.

The carrier updates the map twice a month and shows the results from "trusted" third party apps that measure the data speed experienced by T-Mobile subscribers. Data from the last 90 days is included in the map.

It's just another innovation from T-Mobile that we probably will see other carriers add to their websites in the near future.


source: T-Mobile via AndroidCentral

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17 Comments

1. Crispin_Gatieza

Posts: 3147; Member since: Jan 23, 2014

Gonna be a small map if left to customers' feedback.

9. elitewolverine

Posts: 5192; Member since: Oct 28, 2013

feedback is not reality. I don't know how many times people come in, their words...my phone doesn't work. Reality? They f'd with the settings, turned off cellular data and has been without data for a week+, blames Tmobile and then asks for a credit for their dumb mistakes. Literally 1 in 10 real problems exist in complaints given. And yes, engineers give the test data, etc back, held side by side to other carriers you would see the same test type of data and would hardly see a difference. What this does is use the My Tmobile account app, record when you connect to a new cell, show the strength of connection as well as speed tests done on speedtest.net (app too). But the map is showing real connections by real phones.

2. arch_angel

Posts: 1651; Member since: Feb 20, 2015

t mobile is growing fast and there 4g is the fastest. to think att almost bought t mobile a couple a years ago seems funny now.

3. robert26101

Posts: 107; Member since: Mar 21, 2014

Look at all them holes! T-Mobile is worthless unless you spend your entire life in one place and live in a big city.

4. Slammer

Posts: 1515; Member since: Jun 03, 2010

The interesting thing about this, is that my area shows extensive coverage yet, a few of my T-Mobile friends can't seem to get a decent signal when visiting. Maybe it's my house? John B.

8. TerryTerius unregistered

It may be. When I lived in Marietta, I had a few places I didn't get service despite the fact that their signal had a high level of saturation in the area.

5. mrej201

Posts: 226; Member since: Feb 04, 2015

you get what you paid for if you want the best coverage pay up mdfk me while I'm enjoying the 2 line 100 unlimited lte tmobile

7. DnB925Art

Posts: 1168; Member since: May 23, 2013

Yeah no wonder my trips on the I-5 between LA and the Bay Area I get no signal on my T-Mo phone for long stretches, and with Sprint I get at least phone and text. So yeah if my car dies, at least I can make a phone call with my Sprint phone.

12. elitewolverine

Posts: 5192; Member since: Oct 28, 2013

What map are you looking at? More importantly what address or city?

16. DnB925Art

Posts: 1168; Member since: May 23, 2013

I just looked on the T-Mo map in the source link above. I just moved it to Interstate 5 and there are long stretches essentially after Patterson and before Grapevine that are deadspots. So basically my experience does match up with other people's experiences on that stretch of freeway. Now if I want consistent coverage from the Bay Area to LA, I could travel on CA-99 by cutting across Tracy to Manteca on I-580 > I-205 > I-5 > CA-120 > CA-99 but that would add maybe an extra 30 minutes to the drive when I hit Grapevine (where I-5 and CA-99 connect).

10. DROIDX0430

Posts: 469; Member since: Nov 24, 2010

dismal!

11. DROIDX0430

Posts: 469; Member since: Nov 24, 2010

probably includes wifi calling

13. Gemmol

Posts: 793; Member since: Nov 09, 2011

it got the speed right in my area in Brooklyn NY, it wrote 0.25Mbps avg for the past 90 days so I can agree with everything they post, my friend had those same numbers.....I havent check other places, so I could be bias about it being correct in other places since its correct in my area

14. Gemmol

Posts: 793; Member since: Nov 09, 2011

lol if I show my friend this article and he see the picture next to the article where it shows that particular area avg 30Mbps for the last 90 days he would be so jealous

17. phonehome

Posts: 812; Member since: Dec 19, 2014

Just did one myself on ATT in DuMBO area. Got over 44 down, 5 up, and 45 ping. On Feb 18, got over 57 down with 29 ping (also with ATT). This was while riding D train near 71 St station. Also have similar speed results of which too many to post. And for whatever is worth, all the high numbers are obtained during early morning hours. Just wish PhoneArena would let us post pics of the screenshots. Must say pretty odd for a website devoted to the latest & greatest in handheld tech!

15. phonehome

Posts: 812; Member since: Dec 19, 2014

Real life experiences or real lie experiences?

18. Paximos

Posts: 283; Member since: Jul 26, 2012

If that is the case, then there is no coverage!!

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