T-Mobile announces Un-carrier 4.0, will reimburse ETFs for switching from AT&T, Verizon, or Sprint

T-Mobile announces Un-carrier 4.0, will reimburse ETFs for switching from AT&T, Verizon, or Sprint
We knew that T-Mobile had something exciting to announce at its CES 2014 media event and here it is. The nation's fourth largest carrier announced phase four of its Un-carrier strategy, thus making it significantly easier and cheaper for AT&T, Verizon, and Sprint customers to make the switch over to T-Mobile. 

So here's what it all breaks down to: T-Mo will reimburse a switching customer's entire early termination fee – yup, all the way up to $350 – should they choose to leave AT&T, Verizon, or Sprint and become a T-Mobile subscriber. In order to take advantage of the deal, one has to trade in an eligible device first and to sign up for a postpaid Simple Choice Plan. Then T-Mobile will give that customer instant credit of up to $300, depending on the value of the phone being traded in. The credit is then used towards the purchase of a new phone from T-Mobile. To get their ETF reimbursed, the customer will have to send their final bill from their previous carrier, showing the amount of their early termination fee. T-Mobile will then send an additional payment equal to the customer's ETF, up to $350 per line.

The offer is valid for individual and family accounts alike, and if a family of four makes the move to T-Mobile from an AT&T shared mobile plan, they are estimated to save $1880 over the course of two years, according to the carrier. Anyone who is interested can make the switch as soon as tomorrow, January 9.

source: T-Mobile

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74 Comments

79. hellonerds

Posts: 334; Member since: Aug 27, 2013

Called t-mobile to try and switch they said I have to buy a phone to get 70$ unlimited. .. I bought a note 3 t-mo full price like 4 months ago didn't activate it because I'm using it on att till my contract is up but now I hear they will pay for etf in my case it's about 145$.. is the lady stupid at my tmo store? Plus I bought my note 3 there.. she just wants to cash in ? Also I thought it can be Bring your own devices. .

72. zachattack

Posts: 621; Member since: Jul 31, 2013

Honestly nothing is wrong with t-mobile from what i can tell, idk why verizon gets so much attention they are like everyone else. Their service really isn't as superior as they claim and they have next to no phones to choose from

69. zachattack

Posts: 621; Member since: Jul 31, 2013

I've been with Verizon for a few years, their service in terms of 4G is average. Their 3G is slow as hell though. So honestly who is a good provider? They all kind of suck in the long run. As long as you get 4G when you need it, and thats whenever you aren't at your house. This uncarrier plan sounds ridiculous, and by that i mean i would love to do it. However even having a UPS discount of a whopping 10$, that makes my plan 70$ a month for not unlimited data. If they get the Z1 compact then i'd switch, i'm sure by that time i'll have another job to afford it

70. Augustine

Posts: 1043; Member since: Sep 28, 2013

In the long run, I think that one's better off by switching to a better carrier, whichever it is at a given moment. This means that staying out of contracts is paramount. To me this means sticking to GSM devices, which unfortunately limits my carrier choices, but enables me to avoid contracts through unlocked devices.

77. elitewolverine

Posts: 5192; Member since: Oct 28, 2013

$50 for service, 500mb high speed included, unlimited but with slower speed after 500mb, no charge. Then $20, for unlimted high speed never throttled, with 2.5gb of Hotspot access for other devices. Of course if you have jump or insurance it witll go up and if you buy a particular phone that will go up if using jump. In the long run i would wager you would save money imo.

68. Libra1985

Posts: 47; Member since: Feb 26, 2011

looking schweet

66. Gsmalltheway

Posts: 278; Member since: Aug 15, 2009

You do NOT have to trade in a phone to get them to pay your ETF. I called T-Mobile today and they said you can get up to 650. 350 ETF and 300 trade in. I'll be doing this tomorrow and pre-ordering the Sony Z1s

76. elitewolverine

Posts: 5192; Member since: Oct 28, 2013

How did it go? Cause the stipulations state both are needed, with the 'and' qualifier and not the 'or'.

78. Gsmalltheway

Posts: 278; Member since: Aug 15, 2009

well i called before i switched and they said 350 ETF then 300 if you trade in. Then i asked the store manager at Tmobile and they said the same thing Then i called after the switch and the phone rep said everything looks good and all i need to do is submit my final bill

53. SprintGuy26

Posts: 229; Member since: Mar 21, 2011

"one has to trade in an eligible device first and to sign up for a postpaid Simple Choice Plan. Then T-Mobile will give that customer instant credit of up to $300, depending on the value of the phone being traded in." "To get their ETF reimbursed, the customer will have to send their final bill from their previous carrier, showing the amount of their early termination fee." do i have to do both options or can i skip the phone trade in and just use the free ETF?..

75. elitewolverine

Posts: 5192; Member since: Oct 28, 2013

Both. The reason for the phone trade is their way of making sure you dont run with their money since they do not have contracts. Buy trading in your phone for another phone, and more than likely using Jump or the 24month option for the phone, they have that over your head. Plus the price of your phone was subsidy in the cost of the etf and price of your service. So technically you only paid for half the phone. And when they pay off your ETF bill, they are paying the rest of your phone off.

48. Pdubb

Posts: 250; Member since: Aug 08, 2011

I recently switched(like Monday) I wonder if they will let me in on this deal? Not sure if I will stay anyway however. They have been a headache these past two weeks when ordering my phones online. How does it take 2 weeks to notify your customer their devices are in back-order. So not cool. Then had to cancel the online order and go to store and change phones because they have different deals in store than online. Three days with a device and about 3 weeks trying to get the device. I hope this is not indicative of the T-MO experience.

55. PapaSmurf

Posts: 10457; Member since: May 14, 2012

Trust me, it isn't.

64. Whateverman

Posts: 3295; Member since: May 17, 2009

I had a similar experience, but it lasted more like two months. It started with a back ordered phone, two screwed up bills, and finally... A broken promise regarding a $200 credit for porting 4 lines over. BUT... I talked to someone with a little common sense, laid the whole story out to them and got the credits I was promised and a little extra for all the problems. I think working for both T- Mobile and VZW call centers helped, but the point is they made up for it big time. I think if you stick it out with them you won't regret it.

67. Gsmalltheway

Posts: 278; Member since: Aug 15, 2009

Yes if you go to the website they will pay if you send them your bill with the ETF starting January 15th

46. hellonerds

Posts: 334; Member since: Aug 27, 2013

nice.. im on att and i can use my upgrade and get a discount on a new phone but no new high end phones are out yet.. i have a note 3 tmo using it on att.. i got it because i wanted to go back to tmo and save 10$ a month from att 80$...unlimited 70$ is a great deal.. will it be good idea to wait for a new phone that i like from att and then go to tmo? that way i can save money... instead of paying the full price.. i paid 700+ straight up for my note 3 tmo and i can use it on att and tmo.. use my att upgrade and pay like 200+ depending on phone and have t-mo pay my ETF :D i have to check first if the phone will support both LTE im assuming it will because my note 3 t-mo works fine with att LTE.. ill wait for note 4.. long wait lol

38. papss unregistered

2g here, 2g there... Geez I went to their coverage map and its not good at all unless you are in major cities all the time. Their service is archaic at best.

37. papss unregistered

2g here, 2g there... Geez I went to their coverage map and its not good at all unless you are in major cities all the time. Their service is archaic at best.

40. PapaSmurf

Posts: 10457; Member since: May 14, 2012

Comment #26 please. Thanks.

44. papss unregistered

See my comment back please

47. PapaSmurf

Posts: 10457; Member since: May 14, 2012

Checkmate.

51. papss unregistered

Sorry I have to work on a project so I'm not going to respond to another response to my response. Nice debate and sorry if I offended you.

54. PapaSmurf

Posts: 10457; Member since: May 14, 2012

No hard feelings. Good luck!

33. EclipseGSX

Posts: 1778; Member since: Oct 18, 2011

They should just advertise that if you join you get a signed nude photo of the T.Mobile girl Carly, I would join just for that lol

39. PapaSmurf

Posts: 10457; Member since: May 14, 2012

Smh...

16. theoak

Posts: 324; Member since: Nov 16, 2011

I game T an honest go for 3 to 4 months last year. Their coverage just did not cut it for me. I am on AT&T (GoPhone) and loving the coverage.

15. WirelessKing

Posts: 7; Member since: Sep 10, 2011

Everyone is missing the point! This is huge!!! For the many people out there who are not happy with VZW, Sprint, or ATT, can leave.... Personaly, I live in Sacramento Ca and the coverage out here is perfect.... And for all those people who think John is jealous or anything other then a Genius, you are crazy!! Look at social media and you will see that he knows how to create FREE advertisment..

13. barbsman73

Posts: 8; Member since: Jan 06, 2011

I just wonder how this would work if you are on the Verizon edge plane (like tmo's jump) will you still get $300 for the trade in and $350 for for early term. fees and than you would have to eat what was left of the financed phone?????

25. elitewolverine

Posts: 5192; Member since: Oct 28, 2013

Yes you eat whats left on the financed phone, why would you not. You haven't bought the darn thing yet, it is not even yours to trade in yet lol. You don't even own the phone yet. *facepalm

31. barbsman73

Posts: 8; Member since: Jan 06, 2011

how does it feel??????????????????????being the most IGNORANT PERSON ON EARTH......elites***head

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