Sprint adds $10 per month fee for all smartphones

Sprint adds $10 per month fee for all smartphones
When Sprint originally charged an extra $10 monthly for those with 4G enabled devices (starting with the EVO 4G, then adding the Epic 4G and now the EVO Shift 4G), there were loud moans and groans from Sprint customers. Now the moaning and groaning has multiplied sharply after the nation's third largest carrier announced that starting January 30th, all customers with smartphones will be hit with the $10 charge every month.

While the "Premium Data add-on charge" starts on January 30th, those currently using a non 4G smartphone (defined as "devices with robust operating systems bringing the full function of mobile applications and programs to life including BlackBerry, Android, Windows Mobile, Palm, and the Instinct family of devices") are grandfathered "out" of the program and won't have to pay the $10/month fee until you activate another phone or upgrade.

In its press release, Sprint noted that smartphone's share of the cell phone market will double in the next four years and that mobile data traffic is expected to double each year through 2014, all of which tax a carrier's pipelines. Sprint says that the charge will allow it to continue offering unlimited usage plans for its customers "while maintaining a wireless network able to meet the growing appetite for a richer mobile experience."

source: Sprint



1. iwebdroidberry7

Posts: 230; Member since: Jan 17, 2011

Sprint loves its costumers so much.

40. de2philly

Posts: 32; Member since: Jun 30, 2010

Sprint is in a virtual tie for #1 with overall customer satisfaction. Sprint also is the most improved company in ALL industries in customer satisfaction in 2010... Knowledge gained. Welcome :)

53. Napoleon

Posts: 60; Member since: Dec 09, 2010

Well I hope that Sprint uses this extra $10 to increase their tower coverage or improve their 4G speeds vs. just lining their paychecks with it!!!!!!

59. de2philly

Posts: 32; Member since: Jun 30, 2010

Being 2nd in the country with Coverage and arguably the best data network (signal strength, head start on 4G etc).. where do you base your "increase tower coverage" BS?

56. Landmarkcm

Posts: 507; Member since: Aug 11, 2009

Well they were trying but triple whammy today the fee which I wont worry abt till I upgrade oh gee nmbr 2 there taking away my being able to at 1year hmmm call them abt this stuff plus a billing problem get the usual ghetto reps. (If ya get an agent in the US at all) that are rude ask you to hold for a "Second" which turns into 15 mins then of course get transferred to the wrong dept. Call back again more mad same merry go round through **** automated system that doesnt work.They are Def going Downhilll again! And they are the slowest in getting phones and updates out the list goes on. I was team Sprint but not so much anymore I wish Tmobile would gobble them Up at least they act like they care to try and help you..

60. de2philly

Posts: 32; Member since: Jun 30, 2010

Sorry to hear about your personal experience... but like stated above Sprint is in a virtual tie for #1 with overall customer satisfaction. Sprint also is the most improved company in ALL industries in customer satisfaction in 2010...

64. Landmarkcm

Posts: 507; Member since: Aug 11, 2009

Ok thanks Sprint employee

2. Droid_X_Doug

Posts: 5993; Member since: Dec 22, 2010

At least they are not caping data usage.

10. amber2marie

Posts: 4; Member since: Jan 17, 2011

I agree. I use the HTC EVO 4G and I don't mind paying $10 a month. At least I don't have to worry about overages.

17. JeffdaBeat unregistered

Well a month ago, folks would have said, "At least they aren't raising the price of service..." Only a matter of time before all the providers make finite data plans...

18. narley

Posts: 357; Member since: May 14, 2009

this is the step before capping data buddy....

36. downphoenix

Posts: 3165; Member since: Jun 19, 2010

Sprint has been pretty adamant about NOT capping data, it is one of the things that separates them from their competitors. There isnt such a thing as a non-unlimited data plan with sprint, its all or none with them, which is good since people are using their phones over their computers more and more. They do charge out the wazoo on data use for people that dont have data plans though, surely as a detterent to people that dont want to buy the unlimited data.

37. heyitzme

Posts: 87; Member since: Jan 03, 2011

Well the connection card plans do have caps aswell as the ZTE Peel and the Galaxy tab but Cellphone data and Mobile hotspot addons with sprint are unlimited.

3. rawmustard

Posts: 8; Member since: Nov 16, 2007

I suppose that makes the decision to upgrade to a WiMax phone all the more easier for me. There's absolutely no incentive to upgrade to a non-WiMax handset in February (incidentally when I'll be eligible for upgrade pricing again).

4. NMEXPO unregistered

I guess this isn't too bad. As long as data remains unlimited and the network remains free of congestion than I'll be ok. I think this is a good move for Sprint and it was going to come sooner or later.

5. CJ1991 unregistered

Hopefully this fee they can expand their 4G coverage faster...

6. scorpio33 unregistered

It's not that bad, even with a 10 dollar fee they are still cheaper than verizon and att, plus its still unlimited data.

7. PXT2 unregistered

I agreed, Sprint made a smart move, they need to keep there 4G network growing, if they want to stay competative...

8. tylerthegreat911 unregistered

God this is so stupid, im a sales rep/tech for a local Sprint store, and this is the stupidest thing ive ever heard. it sux enough the way it is having the "premium data" charges and now its all going up, this is going to create quite a crap storm at work.... thanks Sprint...

14. Patrick Dulaney unregistered

Tyler, I can not believe you are ranting about how pitiful you are on this blog. I can only assume that you are a third party retailer and not a corporate store employee. I was shocked to see that the customers are dealing with this in the right manner and then I see someone upset about it and this person is a "Sprint employee". Just be thankful you have a job.. You don't have to agree with it, but do not air this out in the open. Besides, they are not going to repeal this policy just because you don't like it. Consider this a speed bump in life.... and move on.. And for all the customers out there handling this properly, thank you.

19. ThirdParty unregistered

Well as a third party employee I say who cares! There raising it $10 on an incredibly cheap plan. This is what we are here for... TO SELL! Good luck Tyler, hopefully you will realize it's not a big deal before you lose your job!

20. Fanboys Suck

Posts: 609; Member since: Dec 12, 2008

"do not air this out in the open..." What are we, the Free Speech Suppression Police? Wow, so he's upset about it, let him complain. Sprint's Q3 2010 Earnings were in the positive for the first time in 3 years... so, let's raise prices! .............. Patrick, you douche...

58. Landmarkcm

Posts: 507; Member since: Aug 11, 2009

Thank you exactly like I said in my previous post I see Sprint starting to make poor decisions again and there customer service is slipping again as well. All good things come to an end at least Tmobile stays consistent in acting like they care. & they have solved alot of there signal issues with wifi calling im really tempted to break my contract!

22. JeffdaBeat unregistered

You know, I seriously hate the whole, "Be glad you have a job" crap. If Tyler feels like Sprint is doing an injustice against their customers then he has a right to vocalize that and critisize the company that he works for. Every company should strive to be a better company for their employees and customers. And Sprint is obviously hurting on that front. Ask a Sprint employee the last time they got a raise (Beginning of 2007). But they shouldn't complain about the cost of living going up, but not being able to get a raise because they "should be happy they have jobs." I'm happy that there are unions so companies are forced to treat folks fairly...but this is about data plans. Here's the thing, people need to stop being shocked that the cost of cellular service is going to go up. The price of everything goes up...except $.99 chips and crap at the dollar store (and even that's not a dollar). These networks are expensive and I'm sorry, if you want better coverage and more advanced features, you're going to have to pay for it because the companies also have to pay for it. Unfortuantely companies and the government don't work like people want them to. You want the govenment to get out of debt, you have to pay more taxes. You want a faster network with more features, you have to pay Sprint, Verizon, and AT&T money to build those networks. At some point it does get excessive, but Sprint is still the best deal out there. Better coverage than T-Mobile, but without the cost of Verizon. So Patrick, I agree with you, but the whole "be happy you have a job..." is just fucking annoying.

42. rubicon06

Posts: 1; Member since: Aug 26, 2009

You want the govenment to get out of debt, you have to pay more taxes. Point to me one time in history where a government got out of debt through higher taxation?

45. VZWtrainer

Posts: 50; Member since: Jul 24, 2008

Good call. Higher taxation will cause the public to be in an even bigger money hole than it already is. I say cut spending. No more foreign aid or social programs.

47. archangel9

Posts: 233; Member since: Feb 07, 2010

@rubicon06 That's a whole nother topic man.We talking about the cost of wireless data serivce going up

62. tragichero

Posts: 163; Member since: Jan 07, 2011

after the great deppression regulation and taxation created a middle class, you asked... and you recieve.

61. tragichero

Posts: 163; Member since: Jan 07, 2011

i agree with everything but best deal out there. sure they are cheaper than verizon but they dont have an LTE and slightly less 3g coverage. verizon is still rated the highest in conumer satisfaction and it looks like they have the best cell phone line up coming as well.

57. Landmarkcm

Posts: 507; Member since: Aug 11, 2009

Ya I get what your saying but I slowly see Sprint making changes that are gonna make me wish I was with Tmobile at least they have poilte agents! who are in the USA the only real advantage Sprint has now is the Anymobile anytime I used to complain abt TMO's coverage too but thats been solved with wifi calling! & before you say then why dont i go back to them its because Im not ready to break contract and just switched to It would be different if they were changes for the Better!!

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